Senior Automation Tester Resume Example

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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

Senior Quality Engineer with 16 years of testing and support in both desktop and web-based environments. Analyzed pre- and post-development applications to isolate and resolve performance errors through cooperation with development and technical support teams. Dedicated to superior debugging services through exceptional communication, prompt and precise diagnosis and effective solutions.

  • Software Quality Assurance | Test Planning | UI Test Automation | Requirements Analysis | Software Development Lifecycle (SDLC) | Agile Methodologies | TDD | Scrum | Process Improvement | Defect Tracking | Functional Testing | Integration Testing | Smoke Testing | Regression Testing | Training & Mentoring | Confluence
  • Language: JAVA | SQL | Python
  • Salesforce (CRM): Lemur Connector for Field Service, Leads, Contracts, Accounts, Opportunities, Campaigns, Orders, Services
  • Operating Systems: Windows | Unix/Linux
  • IDE & CI-CD Tools: Eclipse | GitHub | Jenkins
  • Tools & Technologies: Selenium Web driver | TestNG | ServiceNow | SOAP UI | Burp Tool | LDAP | CA7 | AWS | Teradata | PostgreSQL | Snowflake | Toad | SQL Developer | CRM | JSON | Documentum | Cucumber | XML | HTML | Tableau | QTP | UFT | Web composer | Sterling file gateway | TS2 | BrowserStack | Content Management System
  • ETL /BI TOOLS: Jasper | Cognos | Tableau | Abinitio
  • Defect Management: Jira | Test Rails | ALM
  • AWS: EC2, Lambda , Step Functions, SNS, SQS, S3, RDS
Awards and Certifications

AWS Cloud Practitioner Certified

DHS Trusted Tester Certification

Safe Agilist Certified

2019 Spot Award Winner

2016 Spot Bonus Award

12/2021 to Current
Senior Salesforce Quality Engineer Cognizant Technology Solutions New City, NY,
  • Worked with Salesforce Field Service Mobile App to validate the appointments, work orders, communication with contact and address verifications, tracking of work orders and schedules
  • Collaborates with the internal application teams to develop, recommend, and implement test strategies which will include manual, automated, and performance testing
  • Worked with Salesforce Lemur connector for Field Service & Salesforce Mobile Testing
  • Tested and wrote queries on Salesforce using workbench to test the process and checking for correctness of data.
  • Used SOQL queries to get data from different related objects
  • Document lessons learned, help maintain knowledge database
  • Creating, Enhancing, debugging and running test cases and sharing test results
  • Worked closely with sales team and satisfy the business needs
  • Participate in daily stand-ups with project team as part of the agile methodology.
  • Developed efficient and thorough test cases and scripts to facilitate consistent approach to product development in agile environment.
07/2020 to 11/2021
Senior Automation Tester Agilent Technologies, Inc. North Kingstown, RI,
  • ESDCU will support the CMS to build the Web Portal application and provides the services for the State Based Market (SBM) place and provide the help desk facilities to support the client’s requests.
  • Planned Manual and Automation Testing of API and web-based application.
  • Conducted Smoke, Functionality, Ad-Hoc, UI and Compatibility, Testing for application Client Side utilizing browser's Development Tools to analyze found defects.
  • Wrote, maintained and executed the test plans, essential test cases and real-life scenarios for assuring the quality of the software.
  • Evaluated found bugs, reproduced issues and worked with the developers to resolve identified problems.
  • Generated problem reports on a daily basis utilizing Jira as a bug Tracking System; worked closely with development team to ensure the found defects will be properly resolved.
  • Participated in weekly status meetings, Sprint Planning, Sprint Retrospective meetings to discuss and develop new testing techniques/methods; provided process improvement recommendations.
  • Designed, built, and deployed automated tests utilizing Selenium WebDriver, TestNG (with Java) for ESDCU web application.
  • Test browser content and compatibility of appli and links on webpages using Chrome Dev Tool.
  • Identified web elements by ID, Name, CSS, XPath and links on webpages using Chrome Dev Tool.
  • Used Selenium WebDriver to handle various web page controls like textbox, button, dropdown, checkbox, radio button, labels using XPath and other locators.
  • Implemented sets of REST API tests to validate performance parameters, acceptance, response time and load testing based on API documentation (Swagger) and executed them via Postman collections runner.
11/2007 to 06/2020
Software Quality Engineer Cox Automotive Austin, TX,
  • Projects: Carrier IQ , ARIA , AWP, AMM rewrite, TIP, My ARC.
  • Created, reviewed, validated, and automated test scripts to ensure 75% automation coverage.
  • Complete Regression, Smoke and Functional Test for AMM and Tip projects.
  • Maintained the automation scripts of various applications according to the new changes in the APIs and manage the source code in GIT using Java, Eclipse, TestNG framework.
  • Worked with Salesforce Accounts, Contracts, Campaigns, Cases, Opportunities and Order services.
  • Worked on understanding complex process and did manual and automation of RESTful Webservices.
  • ServiceNow applications implemented: Incident, Problem, Change, Configuration.
  • Experience in backend testing using Oracle DB, SQL Server, Teradata, PostgreSQL and Snowflake.
  • Hands on experience in Behavior driven development (BDD) approach.
  • Automated continuous code deployment, running automation scripts and sending email notifications eliminating manual intervention.
  • Experience working with Databases and SQL to verify data accuracy.
  • Successfully tested all Flex to Angular JS rewrite application.
  • Developed test cases and executed them using test rail tool.
  • Communicated with developers and software engineers regarding non-compliance in existing code.
  • Tested web application compatibility and performance to recommend cross-browser compatibility improvements to web development team.
  • Collaborated with developers, project managers, business analyst, system installers and technical support representatives in identifying errors to determine appropriate team to consult for resolving issue.
  • Searched for bugs in newly-developed aspects of existing web applications in sandbox environments, reporting errors to deliver complete functionality in time for launch date.
  • Managed off-site teams and contractors to complete timely tests and facilitate smooth product releases.
  • Worked with Agile and Scrum methodologies to accomplish project milestones and meet demanding timelines.
  • Used Confluence and JIRA tool to document project features, capabilities and requirements.
  • Facilitated lunch and learn session between QA engineers to share the knowledge between each and every projects and mentoring the team for training and best practices.
  • Assessed business systems and processes, identifying areas for improvement to support future growth.
06/2006 to 09/2007
Senior QA Analyst Lockheed Martin Santa Maria, CA,
  • Client - Airlines Reporting Corporation, Projects: Super Entity, Accreditation, ARCCORP Redesign, My ARC.
  • Performed cross browser testing and experimentation testing.
  • Worked with off-site teams to complete timely tests and facilitate smooth product releases.
  • Worked with Agile and Scrum methodologies to accomplish project milestones and meet demanding timelines.
  • Created, edited, and updated project manuals and technical documentation used by entire QA team.
  • Promoted company in maintaining work environment focused on quality, communication, collaboration, integration and teamwork.
  • Documented identified defects using JIRA and helped developers complete further testing and resolve issues.
  • Consulted with product owners and developers to fully understand intended features and functionality.
  • Developed efficient and thorough test cases and scripts to facilitate consistent approach to product development in agile environment.
12/2005 to 01/2006
QA Tester Company Name City, State,
  • Minimized defects for weekly and bi-weekly releases, with 96% free of critical or high-priority (P0/P1) escapes.
  • Collaborated across cross-functional teams to facilitate end-to-end quality.
  • Enabled organizational development through candidate interviews, staff training and mentoring, and contributions to corporate knowledge base.
  • Oversaw successful migration of existing flow with minimal documentation to new technology stack, with zero Sev1 or Sev2 defects, by meticulously researching and documenting test cases.
  • Demonstrated methodical, detail-oriented, and thorough approach to all assignments while adhering to compressed timelines.
  • Complete all assignments on or ahead of schedule.
  • Consistently recognized for excellent problem-solving and analytical skills by programmers, project managers and supervisors.
  • Interact with business team, development engineers, external teams, to devise automation strategies, test strategies and test cases to automate new features and enhance existing functionality.
  • Responsible for developing, enhancing, and maintaining automated scripts for web application for production Support engineers.
Education and Training
Expected in 05/1999
Bachelor of Science: Commerce
SV University - Andhra Pradesh, India,
Additional Information

Work Authorization: U.S. Citizen

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Resume Overview

School Attended
  • SV University
Job Titles Held:
  • Senior Salesforce Quality Engineer
  • Senior Automation Tester
  • Software Quality Engineer
  • Senior QA Analyst
  • QA Tester
  • Bachelor of Science