senior application support engineer resume example with 10+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Experienced, highly motivated and results-driven Electrical Engineer with a strong background and expertise in providing technical support for the design, development, and implementation of complex power systems engineering is seeking a challenging and rewarding career position within the computer hardware/software industry. Possesses strong conceptual, analytical and critical thinking skills, consistently demonstrates initiative in streamlining processes and procedures, and experienced at defining and implementing sound engineering solutions to technically complex problems

Performance-oriented engineering team member conscientious about methodically testing and optimizing electrical schematics. Prepare highly accurate specifications and instructions for commissioning. Meticulous, resourceful and diligent about supporting sustainable designs.

[Job Title] with over [Number] years of successful experience in [Skill] and [Skill]. Recognized consistently for performance excellence and contributions to success in [Industry] industry. Strengths in [Skill] and [Skill] backed by training in [Area of study].

  • C/C++, Java, Assembly, VHDL, SPICE, OrCAD , MATLAB, Intel Quartus, AutoCAD, Microsoft Visual Studios, Office 365, Project
  • CompTIA A+, CompTIA Network+, CompTIA Security+ Certifications
  • A+
  • AutoCAD
  • C
  • C++
  • Hardware
  • Engineering projects
  • Executive management
  • Fast
  • Intel
  • Java
  • LAN
  • Mechanical
  • Office
  • NEC
  • NETA
  • Network
  • OrCAD
  • Power distribution
  • Power generation
  • Progress
  • Proposals
  • Purchasing
  • Sales
  • System engineering
  • Technical support
  • Technical documentation
  • Translating
  • Upgrade
  • VHDL
  • First Aid/CPR
  • Team Management
  • Project Organization
  • Customer Service
Work History
09/2016 to Current
Senior Application Support Engineer Wells Fargo Bank Urbandale, IA,
  • Responsible for the planning phases of engineering projects for new and existing high/medium/low voltage electrical power distribution systems, including identifying power system requirements, reviewing and developing system specifications and designs, product integration, project timelines, and writing technical engineering proposals.
  • Preparing/updating drawings, technical documentation and writing procedural testing specifications and guidelines.
  • Adept at readily gathering and translating complex or conceptual project requirements into viable solutions.
  • Specify system components and modifications to ensure conformance with power system engineering design, performance specifications, and codes.
  • Knowledge of NEC, IEEE, NFPA 70, ANSI, and NETA standards.
  • 480 project proposals developed in 2017 generating $12.18M in gross revenue.
07/2012 to 09/2016
Application Support Engineer Apex Systems Liverpool, NY,
  • Collaborate with engineers to evaluate power distribution system capabilities and define design requirements.
  • Conduct reviews of engineering plans, specifications, project schedules and timelines, power schemes, and testing requirements.
  • Support sales through value engineering ..
  • Assist with the formation of proposals, drawings, and supporting technical documentation.
  • Provide ongoing inside/outside technical application support with the resolution of complex power system issues in a fast-paced, high volume environment.
  • Diverse knowledge of 120V-115kV electrical power distribution systems, power generation, and related testing procedures.
01/2011 to 07/2012
Computer Engineer Asrc Federal Holding Company Fort Leonard Wood, MO,
  • Tasked by executive management for developing the specifications, purchasing, configuration, testing, and installation of a company-wide hardware system upgrade.
  • Tasked with installing, configuring, and supporting server hardware and company LAN.
  • Responsible for providing on-going technical support, assistance, and training to staff.
  • Responsible for failure-based root cause analysis on electrical and electro-mechanical systems and components.
Expected in
Bachelor of Science: Electrical Engineering
Expected in
Associate of Science: Natural Sciences
- ,
Expected in
Associate of Science: Nursing
Expected in
Associate of Arts: Liberal Arts and Sciences
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  • Registered Nurse (R.N.) Jun 1991 - Jul 2004.
  • Emergency Department and Cardiac Intensive Care Unit Shift Supervisor within Level I/II trauma centers.
  • Staff supervision of up to 30+ Registered Nurses, paramedics, nursing assistants and ancillary support staff.
  • Directly responsible for the coordination and management of all departmental shift operations and overseeing the implementation of facility-specific emergency room and critical care unit protocols.
  • HAZMAT and disaster management certification.
  • Facilitated hospital admissions and inter/intra-facility transfers.
  • Experienced in staff management and participating in professional development committees.
  • Implemented strict safety, sanitation, and quality control policies, procedures, and protocols.
  • Rapid assessment, intervention, and treatment of emergent neonatal/pediatric/adult patient populations utilizing standardized treatment modalities.
  • Assessment and therapeutic management of routine/urgent patient populations (neonatal/pediatric/adult).
  • Delegating departmental-specific tasks to ancillary and nursing support staff.
  • Professional Accreditations Certified Emergency Nurse (CEN).
Critical Care Registered Nurse (CCRN) Trauma Certified Registered Nurse (TCRN) Certified Mobile Intensive Care Nurse (MICN) Certified Critical Care Transport Registered Nurse (CCT-RN)
  • Institute of Electrical and Electronic Engineers (IEEE) Society member, 2005-present
  • IEEE Computer Society member, 2005-present
  • IEEE Power & Energy Society Member, 2012-present
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    Job Titles Held:

    • Senior Application Support Engineer
    • Application Support Engineer
    • Computer Engineer


    • Bachelor of Science
    • Associate of Science
    • Associate of Science
    • Associate of Arts

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