A visual arts freelancer highly passionate about art, technology and the creative processes involved in traditional and digital 2D art and merchandise creation. Years of experience with computers and technology, customer service, and handling client phone calls regarding service and stock questions.
Skills
Client Support
Interpersonal And Written Communication
Sales Expertise
Support Inquiry Assistance
Shipping Procedures Understanding
Professional telephone demeanor
Merchandise Display
Vendor relationships
Complex problem solver
Microsoft Office Suite
Strong analytical skills
Marketing and advertising
Business Management
Complaint resolution
Order Fulfillment
Inbound and Outbound Calling
Watercolor painting
2D design
Photographic editing
Visual communication expertise
Visual Art Creation
Commission requests
Art history
Work History
11/2015 to Current
Self Employed Freelance Visual ArtistFrancesca's Collections, Inc. – Old Hickory, TN,
Create commissioned traditional and digital artwork, original artwork, and sell various merchandise, such as prints and pins, of said artwork, while managing materials and supplies, expenses and legal documents. Requires warm and engaging personal interaction with clients.
Explained menu items and preparation methods to provide high level of customer service and promote dining atmosphere.
Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
Organized and cleaned assigned sections by sanitizing and cleaning table, counter and kitchen surfaces.
Improved customer satisfaction rates by answering customers' questions and resolving issues.
10/2014 to 03/2015
Seasonal Retail Sales AssociateKohls Department Store – City, STATE,
Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
Helped customers complete purchases, locate items and join reward programs.
Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
Supported efficient and timely replenishment of sales floor merchandise.
Greeted customers and helped with product questions, selections and purchases.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Used POS system to process sales, returns, online orders and gift card activations.
Answered questions about store policies and addressed customer concerns.
Maintained clean sales floor and straightened and faced merchandise.
Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Supported loss prevention goals by monitoring shopper behavior.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Folded and arranged merchandise in attractive displays to drive sales.
Informed customers of current store promotions to encourage additional sales purchases.
07/2014 to 11/2014
CashierCulver's Restaurant – City, STATE,
Restocked and organized merchandise in front lanes.
Helped customers complete purchases, locate items and join reward programs.
Answered questions about store policies and addressed customer concerns.
Worked flexible schedule and extra shifts to meet business needs.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Collected and authorized payments of guests.
Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Mentored new team members on POS system operation, customer service strategies and sales goals.
Education
Expected in 06/2015
High School Diploma: Mukwonago High School - Mukwonago, WI GPA:
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