Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.
Personable and responsible with customers in retail and customer service. Solid team player with upbeat, positive attitude.
Highly enthusiastic customer service professional with [number] years client interface experience.
Energetic and reliable
Results-driven with proven ability to establish rapport with clients.
Strong organizational skills
Active listening skills
Energetic work attitude
Interacted with customers and retail buyers to follow-up on shipping statuses and expedited orders.
1991-1995 Redford High School Detroit, MI High School Diploma
Coursework in Business, Marketing and Communications
Coursework in Business Administration and Organizational Development
04/2012-06/2012 Schoolcraft College Livonia, MI
Continuing education in Child Development/Education
Volunteer and help out other departments
Volunteered in the community through Quicken Loans
10-Key, Account Management, Active Learning, Calendaring, Client Relations, Computer Proficiency, Coordination, Creative Problem Solving, Critical Thinking, Customer Needs Assessment, Customer Service, Data Collection, Data Entry, Documentation, Email, Executive Management Support, Filing, Grammar, Internet Research, Report Transcription, Research, Scheduling, Service Orientation, Speaking, Spreadsheets, Telephone Skills, Time Management, Travel Arrangements, Travel Booking, Travel Planning, Typing, Vendor Management, Writing, Letters and Memos, Lotus Notes, Microsoft Excel, Microsoft Office Suite, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Minute Taking, Multi-Task Management, Organizational Skills, Prioritization, Proofreading, Reading Comprehension, General labor, Assembly line
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