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Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

I have more than 14 years experience as a software engineer,
And I have involved in various projects witch include support, analysis, design and implementation of software systems.

I have started working on SAP-ERP teams from 2016. during this time
I gain valuable experience in functional and technical fields of SAP-HCM and SAP-CATS Module such as :
Design system,
Customizing,
ABAP Development,
Implementation,
maintenance
and basic, such as Create and maintain work flow and Authorization roles.

Skills
  • Manage Team Work
  • System developer
  • Implementation, development and maintain SAP- HCM based system(PA,OM,PT,PY,CATS)
  • Creating and maintaining work flow
  • Creating and maintaining Authorization roles in SAP-Basis
  • Programming and maintaining reports with SAP ABAP language
  • Interview with customers to collect their requirements and clarify what they want
  • Document technical information to evaluate data
  • Participating in brainstorming sessions to come up with ideas
  • Analyzing data and design databases
  • Programming web/windows applications
  • Managing reporting tools
  • Test and troubleshoot in order to fix all the errors in maintenance phase
  • Providing technical support to end users
  • Worked on multiple projects simultaneously to a high standard
  • Administrator of SharePoint systems
  • installation and operation and technical support of all Software systems in company
  • Data Connectivity
Education
Arak University IRAN , ARAK, Expected in 08/2007 Bachelor of Science : COMPUTER ENGINEERING (SOFTWARE) - GPA :
Certifications
Work History
Cognizant Technology Solutions - SAP HCM Consultant
Plainsboro, NJ, 03/2015 - Current
  • Solved functional and technical obstacles and worked closely with project team from different streams.
  • Delivered SAP training, user support and knowledge transfer at end of project and followed up to verify successful implementation.
  • Multitasked and managed multiple deliverables and projects concurrently and facilitated use of SAP for enterprise resource planning.
  • Architected SAP solutions by prioritizing simplicity, appropriate scale, resiliency and maintainability.
  • Designed deployment automation solutions to expedite implementation of SAP solutions.
  • Coached and supported third-party clients, creating self-sufficient competencies within customer service personnel.
  • Traveled to client locations to implement SAP solutions and offered post-installation support services.
  • Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
  • Collaborated closely with upper management to drive strategy through development and implementation of new processes.
  • Communicated and explained business requirements to team members to understand and implement functional demands.
  • Developed flowcharts and diagrams to describe and lay out logical operational steps.
  • Enhanced project management skills by defining and presenting system solutions and timelines for business needs or technical problems.
Keurig Dr Pepper - Software Development Engineer
Houston, TX, 09/2010 - 03/2015
  • Evaluated project requirements and specifications and developed software applications that surpassed client expectations.
  • Contributed ideas and suggestions in team meetings and delivered updates on deadlines, designs and enhancements.
  • Planned and developed interfaces that simplified overall management and offered ease of use.
  • Met with project manager and team members to provide detailed project reports and milestone updates.
  • Discussed project progress with customers, collected feedback on different stages and directly addressed concerns.
  • Performed software testing to uncover bugs and troubleshoot [Type] issues prior to application launch.
  • Monitored ongoing operation of assigned programs and responded to problems by diagnosing and correcting logic and coding errors.
  • Facilitated Joint Application Design sessions with stakeholders across all phases of software development lifecycle (SDLC) to discuss and resolve issues.
  • Conducted specialized application development and assessed risks involved in HR software projects.
  • Gathered and defined customer requirements to develop clear specifications for project plans.
  • Coordinated with other engineers to evaluate and improve software and hardware interfaces.
Asrc Federal Holding Company - Computer Engineer
New Boston, NH, 11/2008 - 08/2010
  • Provided software and hardware support
  • Customized software, hardware and network configurations based on customer needs.
  • Installed, configured, tested and maintained operating systems, application software and system management tools.
  • Worked closely with internal staff to determine planning, implementation and integration of system-oriented projects.
  • Managed use of databases and configured, installed and upgraded new ones.
  • Oversaw development and maintenance of organization computer systems and intranet.

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Resume Overview

School Attended

  • Arak University

Job Titles Held:

  • SAP HCM Consultant
  • Software Development Engineer
  • Computer Engineer

Degrees

  • Bachelor of Science

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