Experienced saleswoman/cashier with over 2 years of experience in the Smoke Shop Industry. Enthusiastic saleswoman eager and determined to contribute to team success through hard work, attention to detail, excellent organizational skill and great customer service. Clear understanding of any tobacco, vape products, cashier basics and training in Cashier and Saleswoman. Very motivated to learn, grow and excel in the Smoke Shop Industry. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits. Very flexible harder worker. Once I become part of a team I shift my thinking from being self-focused to concentrating on whats best for the business, staff and customers. By saying that I temporarily set aside my preferred modes of working and adopting the rules, protocols and work practices of the team and business. I'm a very good listener and am comfortable in listening and taking actions to what I am told and taught. When necessary, I am open minded and will voice my opinions for the better of the business and customer service. I accept construction criticism instead of feeling offended. I am serious about my shared responsibilities as well as i am about my individual ones. I won't put the team and business needs to the back burner while pursuing individuals Initiatives. Through my actions, not just my words I show I am fully physically and mentally in with the business when it comes to team and customer service success. I won't let hiccups in plans discourage me and use them as an excuse to lesson my commitment, and accept the things I can quickly change. Im outrageously outgoing and am determined and dedicated to meet business and customer service requirements and needs at all times.
Skills |
Saleswoman
* Develop sales proposals
* Develop and make presentations of company products and services to current and potential clients
* Checking Id's before making a sale so there are no risk selling to underage customers.
* Respond to sales inquiries and concerns by phone, electronically or in person
* Knowing basic knowledge of Vape, CBD, Tobacco and any smoking products.
* Perform quality checks on product and service delivery
* Monitor and report on sales activities and follow up for management
* Maintain material/products consistency and keeping it cleaned and well stocked meeting business requirements.
* Create and manage knowledge base to offer staff and customers informational access to products, services and organization.
* Remind customers safety and hazardous material/product handling.
* Negotiate agreements between employees to clarify misunderstood directions about product orders and customer sales resolving conflicts affecting performance.
* Operate with high integrity, build trust, and earn sustained credibility with internal and external clientele.
* Collaborate with materials/product purchasing specialist to meet production requirements and quality standards.
* Collaborate with team to define business requirements for organizational processes, achieve productivity standards and adhere to accuracy standards.
* Be outgoing and make good impression to meet good customer service expectations.
Cashier
* Maintain balanced till and cash paperwork
* Be able to perform basic till functions
* Be able to perform voids, refunds, no sales without supervision
* Be able to assist in the above tasks in a timely friendly manner
* Check identification for proof-of-age and refusing tobacco sales to underage customers.
* Be able to handle proper vending techniques for change
* Have excellent customer service skills
* Be able to assertively handle irate customers in accordance with store policies and procedures
* Maintains a daily communication with all Supervisors
* Ensures compliance to store and federal policies regarding the Responsible Vendor Program in sales of tobacco.
* Can ensure the store is customer ready at all times
* Is responsible for the proper opening and closing of the store in a timely manner
* Counted cash in register drawer at beginning and end of shift.
* Help customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
* Increase sales by offering advice on purchases and promoting additional products.
* Making sure to know basics about Cigarettes.
* Assisted customers by answering questions and fulfilling requests.
* Replenished sales floor merchandize and organized shelves, racks and bins for optimal appearance
Saleswoman
* Develop sales proposals
* Develop and make presentations of company products and services to current and potential clients
* Checking Id's before making a sale so there are no risk selling to underage customers.
* Respond to sales inquiries and concerns by phone, electronically or in person
* Knowing basic knowledge of Vape, CBD, Tobacco and any smoking products.
* Perform quality checks on product and service delivery
* Monitor and report on sales activities and follow up for management
* Maintain material/products consistency and keeping it cleaned and well stocked meeting business requirements.
* Create and manage knowledge base to offer staff and customers informational access to products, services and organization.
* Remind customers safety and hazardous material/product handling.
* Negotiate agreements between employees to clarify misunderstood directions about product orders and customer sales resolving conflicts affecting performance.
* Operate with high integrity, build trust, and earn sustained credibility with internal and external clientele.
* Collaborate with materials/product purchasing specialist to meet production requirements and quality standards.
* Collaborate with team to define business requirements for organizational processes, achieve productivity standards and adhere to accuracy standards.
* Be outgoing and make good impression to meet good customer service expectations.
Cashier
* Maintain balanced till and cash paperwork
* Be able to perform basic till functions
* Be able to perform voids, refunds, no sales without supervision
* Be able to assist in the above tasks in a timely friendly manner
* Check identification for proof-of-age and refusing tobacco sales to underage customers.
* Be able to handle proper vending techniques for change
* Have excellent customer service skills
* Be able to assertively handle irate customers in accordance with store policies and procedures
* Maintains a daily communication with all Supervisors
* Ensures compliance to store and federal policies regarding the Responsible Vendor Program in sales of tobacco.
* Can ensure the store is customer ready at all times
* Is responsible for the proper opening and closing of the store in a timely manner
* Counted cash in register drawer at beginning and end of shift.
* Help customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
* Increase sales by offering advice on purchases and promoting additional products.
* Making sure to know basics about Cigarettes.
* Assisted customers by answering questions and fulfilling requests.
* Replenished sales floor merchandize and organized shelves, racks and bins for optimal appearance
Saleswoman
* Develop sales proposals
* Develop and make presentations of company products and services to current and potential clients
* Checking Id's before making a sale so there are no risk selling to underage customers.
* Respond to sales inquiries and concerns by phone, electronically or in person
* Knowing basic knowledge of Vape, CBD, Tobacco and any smoking products.
* Perform quality checks on product and service delivery
* Monitor and report on sales activities and follow up for management
* Maintain material/products consistency and keeping it cleaned and well stocked meeting business requirements.
* Create and manage knowledge base to offer staff and customers informational access to products, services and organization.
* Remind customers safety and hazardous material/product handling.
* Negotiate agreements between employees to clarify misunderstood directions about product orders and customer sales resolving conflicts affecting performance.
* Operate with high integrity, build trust, and earn sustained credibility with internal and external clientele.
* Collaborate with materials/product purchasing specialist to meet production requirements and quality standards.
* Collaborate with team to define business requirements for organizational processes, achieve productivity standards and adhere to accuracy standards.
* Be outgoing and make good impression to meet good customer service expectations.
Cashier
* Maintain balanced till and cash paperwork
* Be able to perform basic till functions
* Be able to perform voids, refunds, no sales without supervision
* Be able to assist in the above tasks in a timely friendly manner
* Check identification for proof-of-age and refusing tobacco sales to underage customers.
* Be able to handle proper vending techniques for change
* Have excellent customer service skills
* Be able to assertively handle irate customers in accordance with store policies and procedures
* Maintains a daily communication with all Supervisors
* Ensures compliance to store and federal policies regarding the Responsible Vendor Program in sales of tobacco.
* Can ensure the store is customer ready at all times
* Is responsible for the proper opening and closing of the store in a timely manner
* Counted cash in register drawer at beginning and end of shift.
* Help customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
* Increase sales by offering advice on purchases and promoting additional products.
* Making sure to know basics about Cigarettes.
* Assisted customers by answering questions and fulfilling requests.
* Replenished sales floor merchandize and organized shelves, racks and bins for optimal appearance
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