Sales Steering And Support Specialist Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Enthusiastic specialist eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of supply and demand to constantly adjust to the growing and changes required to support the business. Motivated to learn, grow and excel in ways to apply knowledge to problem solving with positive results.

  • Organization and Time management
  • Microsoft Office
  • Verbal and written communication
  • Critical thinking
  • Team building
  • Adaptability
  • Excellent work ethic
  • Training & Development
Work History
Sales Steering and Support Specialist, 07/2019 to Current
  • Uses product knowledge, sales abilities and customer relations skills to drive substantial sales increases in specific HFBS and frequently sought out products. Also uses tools available to steer towards products that can support the demand and still positively effect the business.
  • Proactively plans new products to not only make the customer experience mechanical but to also add to the mechanical efficiency of the business.
  • Consistently adapts to current need of business by encouraging partnerships with multiple departments across the store using different views to solve problems. Not only delegating, but stepping in when necessary to support all partners as well.
  • Actively prioritizing time to help and learn from coworkers newer to roles in the store. Consistently encouragong extended knowledge with SLM parameters and confidence in competence to help all coworkers make effective decisions in favor of not only the customer, but the business as well.
  • Constantly working in ways to be cost efficient in the store, ensuring actions and influences are made with sustainability as a driving force.
Interim Inventory Specialist, 04/2020 to 10/2020
  • Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Recorded information, including damages, theft, shortages and discrepancies to keep records current and accurate.
  • Conferred with managers, sales teams and influential partners to revise ways of working to better monitor habits that overall provided a better shopping experience for the customer.
  • Reviewed inventory to eliminate unnecessary expenses and provide optimal stock levels.
  • Aggressively learned and help implement cycle counting processes, including accurately and meticulously investigating discrepancies, product damages and product returns.
  • Consistently offered trainings and follow ups with all coworkers to effectively reinforce daily processes in the store.
Logistics Forklift Driver, 08/2018 to 07/2019
  • Worked in team environment to maintain high levels of productivity.
  • Coordinated team member movements based on current needs, avoiding safety concerns or delays.
  • Removed orders from storage, wrapped and staged for shipments.
  • Handled multiple tasks simultaneously to maximize work efficiency.
  • Constantly used previous time spent in different departments to bridge functions together, actively communicating the importance decision making skills and their effects both positive and negative.
  • Actively made decisions to influence parameters to improve efficiency not only within the department but towards the store mechanically as well.
Merchandising Basics Coworker, 09/2017 to 08/2018
  • Managed merchandising standards and maintained consistency across distribution channels.
  • Worked cross-functionally to create core branding philosophies for the IKEA business and the IKEA core values.
  • Innovated and simplified planograms and merchandising strategies to improve processes and results.
  • Updated pricing and signage to complete product displays and educate customers.
  • Managed aesthetically pleasing displays to showcase company products and increase sales.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Enhanced overall store appearance by applying careful consideration to product and display locations.
  • Developed merchandising strategies to efficiently move overstock.
  • Actively partnered with multiple departments to adjust parameters that suited customer shopping habits and business efficiency.
  • Monitored products to share feedback with specialists to support high peak sales.
No Degree: Entrepreneurial Studies, Expected in
Florida Agricultural And Mechanical University - Tallahassee, FL
High School Diploma: , Expected in 05/2005
Samuel W. Wolfson High School - Jacksonville, FL

Nominated and awarded Co-worker of the year the first year of opening in Jacksonville, FL.

Selected to represent Jax 537 in the Norfolk, V.A. buildup in which I was able to not only network but bring back valuable information to my home store.

Implemented second major remodel in the store in which sales were able to increase and also increased the overall impression of the IKEA experience.

Chosen to speak to experience and learnings in both the Holding Board Walk and the Market Council Walk

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Resume Overview

School Attended
  • Florida Agricultural And Mechanical University
  • Samuel W. Wolfson High School
Job Titles Held:
  • Sales Steering and Support Specialist
  • Interim Inventory Specialist
  • Logistics Forklift Driver
  • Merchandising Basics Coworker
  • No Degree
  • High School Diploma

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