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room service waiter resume example with 14+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - - -
Summary

Hardworking Room Waiter with ten years of experience and solid background in food service field. Highly skilled at meeting needs of diverse customers while keeping calm and maintaining professionalism. History of delivering speedy service while working on feet for long periods of time and training incoming staff. Friendly food Server with strong understanding of hospitality and food and beverage industries. Extensive knowledge of cuisine and food and wine pairings. Personable individual possessing strong work ethic and great flexibility. Dedicated to delivering positive customer experience through genuine hospitality.

Skills
  • Team Player
  • Service Oriented
  • Table and Tray Bussing
  • Guest Service
  • Organizational Abilities
  • Plating and Presentation
  • Service Coordination
  • Seating Assignment Preparation
  • Telephone Etiquette
  • Cash Handling
  • Conflict and Complaint Resolution
  • Supply Stocking
  • Sanitation Guidelines
  • Safe Food Storage Methods
Experience
12/2018 to Current
Room Service Waiter Golden Tulip Hotel Sharjah City, STATE,
  • Maintained clean, neat and professional uniform to promote positive corporate image.
  • Resolved guest concerns and issues quickly and effectively.
  • Took telephone orders, billed items to rooms and communicated orders to kitchen.
  • Arranged orders on service trays and oversaw sanitation and timeliness of delivery.
  • Practiced food safety and sanitation habits and followed compliance requirements.
  • Answered guest questions related to pricing and food and beverage ingredients.
  • Followed up with guests regarding order quality to satisfaction.
  • Assessed quality of food and beverage products prior to delivery.
  • Filled trays with food, utensils, napkins and condiments to provide diners with meals and accessories.
  • Addressed food complaints with kitchen staff and promptly served replacement menu items.
01/2015 to 02/2018
Room Service Waiter Avari Hotel City, STATE,
  • Delivered pleasant guest experiences with friendly service and caring demeanor.
  • Maintained clean, neat and professional uniform to promote positive corporate image.
  • Resolved guest concerns and issues quickly and effectively.
  • Took telephone orders, billed items to rooms and communicated orders to kitchen.
  • Arranged orders on service trays and oversaw sanitation and timeliness of delivery.
  • Prepared for busy periods by restocking stations and maintaining clean work areas.
  • Placed food servings on plates or trays according to orders or instructions.
  • Suggested food and beverage upsells to guests to maximize profits.
  • Cleaned and sterilized dinnerware, equipment and facilities to maintain hygienic environment.
  • Upheld exceptional food, beverage and service standards to surpass customer expectations.
08/2009 to 02/2015
Food and Beverage Associate Oriental Kitchen Restaurant City, STATE,
  • Welcomed and thanked guests to demonstrate appreciation for patronage.
  • Maintained dining and food service areas to maximize safety and cleanliness.
  • Assembled and served meals according to specific guest requirements.
  • Provided exceptional service that reflected restaurant standards and core values.
  • Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
  • Maintained operations in full compliance with alcohol service standards and legal requirements to prevent incidents of overserving or underage drinking.
  • Set tables for upcoming meals by following food service guidelines.
  • Oversaw inventory in buffet and reported replacement needs to kitchen management.
  • Prepared and led food service training programs to teach staff various tasks.
  • Maintained presence throughout meals to assist guests with additional food and beverage requests.
  • Filled and served various beverages for customers.
  • Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
06/2008 to 07/2009
Banquet Waiter Shangri-La Mactan Hotel City, STATE,
  • Provided exceptional service to high volume of daily customers.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Prepared and maintained buffet and salad bar by checking temperatures, restocking food and monitoring potential avenues of contamination.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
  • Cleaned and sterilized dinnerware, equipment and facilities to maintain hygienic environment.
  • Removed trays and stacked dishes for return to kitchen after finished meals.
  • Stocked server areas with supplies before, during and after shifts.
  • Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
Education and Training
Expected in to to
High School Diploma:
Pardo Gullas High School - Cebu Philippines,
GPA:
Expected in to to
: Associate of Hotel & Restaurant Mgt. UNDERGRADUATE
University of Visayas - Cebu Philippines ,
GPA:

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Resume Overview

School Attended

  • Pardo Gullas High School
  • University of Visayas

Job Titles Held:

  • Room Service Waiter
  • Room Service Waiter
  • Food and Beverage Associate
  • Banquet Waiter

Degrees

  • High School Diploma

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