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rideshare driver resume example with 10+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Background and Objective
Multilingual Front Desk Agent with 4+ years of well-rounded experience in hospitality and customer service. Possesses in-depth knowledge of reservations, travel and technology. Seeking to apply her skills in a hotel to deliver first rate service to guests - promoting satisfaction and loyalty.
Skill Highlights
  • Speaks English, Spanish, Portuguese, Filipino and Russian
  • Superb interpersonal skills
  • Cash handling experience
  • Travel and tours experience
  • Technology savvy
  • MS Office expert
  • Proper phone etiquette
  • Conflict resolution
  • Strong leadership capability 
Education
Espiritu Santo Catholic School Manila, Expected in 2006 : High School - GPA : Graduated with honors: over-all top student
University of the Philippines Manila, Expected in 2010 Bachelor of Arts : Organizational Communication - GPA :
Some college
 
Accomplishments
Received exemplary feedback from both guests and manager through extremely friendly and efficient support, increasing guests' satisfaction with the company's services.
Professional Experience
Lyft - Rideshare Driver
Hubbardston, MA, 05/2016 - Current
  • Keeps the city moving by taking passengers to their destinations safely.
  • Maintains the top 10% rating for superior service.
Columbus Hospitality - Reservations Agent in a Tour Company
Scottsdale, AZ, 07/2014 - 05/2016
  • Assisted guests with reservations in person, on phone, or online, and multilingually as needed.
  • Checked in guests for their tours/transfers and maintained counts of the daily services.
  • Performed admin duties from mailing, scanning/faxing, to social media page unkeeping.
  • Served as attendant in the luxury coach to Las Vegas: serving snacks and drinks, playing movies, and providing useful travel info.
  • Manager: Bianca Matthews - (XXX) 402-2780
Clarity Partners - Front Desk Agent
Batavia, IL, 02/2011 - 05/2015
  • Handled heavy volume of calls in a general practice; checked in patients and collected insurance and other important information.
  • Filed and maintained patient charts and office documentations.
  • Provided cross-lingual interpretation for doctors and departments
  • Perftected the art of multi-tasking, timeliness, and detail-orientedness.
  • Supervisor: Nancy Hernandez, MA - (562) 318-5458 
Amedisys Home Health Services - Server and Cashier
Laguna Niguel, CA, 02/2014 - 07/2014
  • Learned fast in a new environment as commended by trainer/supervisor.
  • Served like a pro: cheerful yet worked well in a busy setting; dealt with any customer issues with professionalism.
  • Maintained the register and daily cash reconciliations; dropped off day's closing earnings.
  • Supervisor: James Coleman - (XXX) 269-2574
Jack In The Box, Downtown - Customer Service Associate
City, STATE, 03/2013 - 08/2013
  • Demonstrated resilience and flexibility, by thriving in an extremely fast-paced environment (right in downtown San Francisco tourist center: with lobby open 24/7).
  • Performed all customer service duties excellently: building rapport with guests, upselling, staying accurate on orders and serving on time.
  •  Supervisor: Jorge Ventura - (925) 895-6187
Associated Pharmaceutical Research - Regulatory Coordinator
City, STATE, 03/2012 - 2013
  • Served as the primary representative: by phone, online, or in-person.
  • Built and maintained effective relationships with key study personnel.
  • Lead in the implementation of regulatory processes under the supervision of the Director of Administration.
  • Provided IT support, assisted in ad hoc tasks as assigned.
  • Supervisor: Marivic Dario, BS - (909) 528-6394
​​
International Participations
  • World Festival of the Russian Language (MirFest) -- Singer Finalist: St. Petersburg, Russian Federation -- October to November 2011
  • Central Asia Explorer and English Tutor -- Local family-hosted: Khujand, Sughd Region, Tajikistan -- January to February 2013. *Ref.: Lola Amonova, MD, OBGYN -(+992)-927-70-1055

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Resume Overview

School Attended

  • Espiritu Santo Catholic School
  • University of the Philippines

Job Titles Held:

  • Rideshare Driver
  • Reservations Agent in a Tour Company
  • Front Desk Agent
  • Server and Cashier
  • Customer Service Associate
  • Regulatory Coordinator

Degrees

  • Bachelor of Arts

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