, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Dependable with excellent interpersonal and communication skills. Strong multitasking skills with excellent workplace focus. Bringing 5 years of customer experience and proficient troubleshooting skills. Hardworking and reliable employee with strong ability in communication and organization. Hospitable employee offering integrity, reliability and strong work ethic. Highly proactive and punctual with team-oriented mentality. Self-motivated and experienced in initiating positive outcomes for all guests. Committed to supporting patrons and enticing visitors to enjoy their experience. Dedicated to safety precautions and promoting a positive environment. Eagerly motivated to complete tasks in a timely manner.
Skills
Policy compliance
Resource distribution
Issue resolution
Teambuilding
Collaboration
Conflict resolution
Work ethic
Critical thinking
Organization
Experience
01/2020 to 03/2020Ride OperatorLandry's | Oceanside, CA,
De-boarded passengers for safety to repair attraction equipment for optimal operation.
Communicated with manager to discuss ride maintenance or repair issues.
Assisted patrons with unloading and loading to remain compliant with safety regulations.
Cleaned rides to mitigate spread of germs by wiping down handles and removing trash.
Inspected equipment to detect wear and tear, notifying Team Leaders of parts needing immediate repair.
Operated attraction equipment precisely to concur with operational procedures.
Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
Attended all offered trainings to build customer service and leadership skills.
Checked seatbelts of all riders to maximize safety and manage risk.
Gave cohesive directions to guests to easily find attractions, restaurants and restrooms.
Resolved guest concerns or complaints and kept supervisors informed of escalating situations.
Pulled down safety bars and secured riders according to specified attraction details.
Screened guests for specific ride criteria, refusing patrons for not meeting height requirements.
Delivered high level of customer service through prompt issue resolution and dynamic attention to detail.
Interacted with over 500 guests per day with friendly, patient manner to deliver positive, fun experience.
Monitored facility to verify visitors and personnel adherence to rules and safety procedures to protect customers and reduce liability risks.
Provided assistance by directing patrons to various parts of facility, specific events and landmarks.
Supported customer needs by providing information and answering questions concerning facility, promotions, events and organizational rules and policies.
12/2017 to 08/2019Food Service WorkerTkc Holdings | Jackson, MO,
Monitored inventory and promptly reported food items requiring reorder.
Made orders by slicing, weighing, packaging and pricing meats and cheeses.
Received food orders from individuals and explained offerings.
Plated meals in appealing arrangement and placed in designated areas to deliver to patrons.
Communicated effectively with deli counter customers to answer questions and make recommendations.
Washed, peeled, cut and measured recipe ingredients.
Gathered ingredients and cleaned and cut food items to prep recipes.
Cleaned utensils, dishes and glasses for customer use.
Verified compliance with all sanitation and safety requirements.
Maintained order and cleanliness of work areas to conform with health codes.
Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
Organized ingredients and restocked supplies to prepare for busy periods.
Stored perishable food items in freezer or refrigerator to protect food from spoilage.
Worked with customers placing large or specialized orders, providing samples and recommendations and responding to requests.
Complied with company service standards, including inventory and cash control procedures.
Adjusted cooking methods and ingredients to accommodate dietary restrictions and allergies.
Performed prep work such as washing, peeling, cutting and seeding fruits and vegetables.
Carried pans, kettles and trays of food to and from work stations, stove and refrigerator in accordance with safety standards.
Checked and recorded temperatures of refrigerator and freezer daily to verify proper working conditions.
Upheld food safety standards at all times.
Closely adhered to food safety and sanitation procedures established by company and regulatory agencies.
Resolved customer concerns and relayed relevant information to supervisor.
Completed prepping, cleaning and other kitchen duties to support cooks.
Prepared large batches of bread according to standard recipes.
Distributed supplies, utensils and portable equipment.
Utilized approved food recipes and production standards to monitor quality, serving temperatures and standard portion control.
Followed recipes and customer requests to prepare high-quality, delicious meals.
Created aesthetically pleasing food arrangements for special orders and party trays.
Cross-trained in other kitchen positions to support team and meet customer needs.
Updated displays, cases and other customer-facing areas to increase sales of special items.
Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
01/2016 to 08/2016Restaurant Busser/Food Service WorkerMacaroni Grill | City, STATE,
Verified compliance with all sanitation and safety requirements.
Resolved customer concerns and relayed relevant information to supervisor.
Closely adhered to food safety and sanitation procedures established by company and regulatory agencies.
Distributed supplies, utensils and portable equipment.
Updated displays, cases and other customer-facing areas to increase sales of special items.
Cross-trained in other kitchen positions to support team and meet customer needs.
Completed prepping, cleaning and other kitchen duties to support cooks.
Maintained order and cleanliness of work areas to conform with health codes.
Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
Worked with customers placing large or specialized orders, providing samples and recommendations and responding to requests.
Complied with company service standards, including inventory and cash control procedures.
Carried pans, kettles and trays of food to and from work stations, stove and refrigerator in accordance with safety standards.
Cleaned utensils, dishes and glasses for customer use.
Education and Training
Expected in 05/2020 | Criminal JusticeOrange Coast College, Costa Mesa, CAGPA:
Expected in 05/2022Bachelor of Science | Criminal JusticeTabor College, Hillsboro, KSGPA:
Activities and Honors
Playing football for over 12 years to present has given me multiple skills as it relates to team atmospheres. I have learned how to interact with very diverse personalities and interpret the best way to communicate with them. Being in a team environment has taught me the importance of keeping team members positive and in good spirits regardless of what obstacles they might be facing.
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