ride operator resume example with 1+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary
Motivated to apply education and abilities to enhance operations. Eager to learn new skills and advance knowledge with hands-on experience. Proficient in windows with advanced interpersonal abilities.
Skills
Policy compliance
Safety procedures
Operations monitoring
Amusement operations
Problem resolution
Team management
Sales abilities
Customer service expertise
Experience
06/2020 to 08/2020
Ride OperatorWorlds Of Fun – Santa Clara, CA,
Educated patrons on facilities, entertainment options and rules and regulations.
Assisted patrons with unloading and loading to remain compliant with safety regulations.
Screened guests for specific ride criteria, refusing patrons for not meeting height requirements.
Collaborated with peers to deliver consistent service and promote customer retention.
Communicated with manager to discuss ride maintenance or repair issues.
De-boarded passengers for safety to repair attraction equipment for optimal operation.
Gave cohesive directions to guests to easily find attractions, restaurants and restrooms.
Resolved guest concerns or complaints and kept supervisors informed of escalating situations.
Inspected equipment to detect wear and tear, notifying maintenace of parts needing immediate repair.
Pulled down safety bars and secured riders according to specified attraction details.
Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
Delivered high level of customer service through prompt issue resolution and dynamic attention to detail.
Checked seatbelts of all riders to maximize safety and manage risk.
Cleaned rides to mitigate spread of germs by wiping down handles and removing trash.
Provided physical assistance to visitors getting onto and off of rides.
Monitored facility to verify visitors and personnel adherence to rules and safety procedures to protect customers and reduce liability risks.
Operated attraction equipment precisely to concur with operational procedures.
02/2020 to 03/2020
Concessions WorkerSilverspot Cinemas – Coconut Creek, FL,
Quickly and efficiently processed payments and made accurate change.
Accurately measured ingredients required for specific food items to reduce waste.
Maintained exceptional standards of customer service during high-volume, fast-paced operations.
Correctly received orders, processed payments and responded appropriately to guest concerns.
Operated large-volume cooking equipment such as grills, deep-fat fryers and griddles with caution and according to manufacturer directions.
Maintained neat, well-groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry to met company standards.
Effectively worked with teammates and openly invited coaching from management team.
Complied with safety and sanitation guidelines to maintain health and well-being of customers and other staff.
Counted cash drawer at end of shift and prepared bank deposits.
Talked pleasantly with customers while taking orders and promoted positive image for business.
Provided exceptional service that reflected restaurant standards and core values.
Communicated with customer to provide menu offering details and assist with decision-making.
Reviewed orders against receipts so guests received requested items.
Restocked napkins, condiments and utensils at self-service areas during slow periods.
Wiped down tables and removed trash and dirty plates to provide clean, welcoming environment.
Directed patrons to restrooms and other amenities within facility.
Answered guest questions, delivering most accurate and updated information available.
10/2019 to 01/2020
Restaurant Team MemberChipotle – Lorton, VA,
Followed all restaurant guidelines in regards to food safety and hygiene to prevent illness.
Navigated job responsibilities and completed regular tasks by interacting effectively with other employees.
Assisted at the drive-thru window by swiftly handling cash and credit card transactions.
Managed closing duties, including restocking items and reconciling cash drawer.
Minimized customer wait times by efficiently taking and filling large volume of orders each day.
Greeted newly seated guests quickly and efficiently.
Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
Processed customers' payments and provided receipts.
Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
Plated food and assessed plate presentation to maintain highest standard of food quality.
Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
Greeted customers, assisted with questions and recommended daily specials, wine and desserts to guide patrons toward more profitable items.
Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
06/2018 to 09/2019
Restaurant Team MemberChipotle – Los Angeles, CA,
Assisted at the drive-thru window by swiftly handling cash and credit card transactions.
Followed all restaurant guidelines in regards to food safety and hygiene to prevent illness.
Navigated job responsibilities and completed regular tasks by interacting effectively with other employees.
Stocked condiments, toppings and other food items during slow hours to avoid dashing to kitchen during peak times.
Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Explained menu options to guests, offered suggestions and took orders for food and beverages.
Greeted customers, assisted with questions and recommended daily specials, wine and desserts to guide patrons toward more profitable items.
Prepared salads and appetizers and set up garnish stations to back up kitchen staff.
Partnered with team members to efficiently serve food and beverages.
Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Assisted kitchen staff with food counts by determining number of items required for complete service.
Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
Education and Training
Expected in 06/2020 to to
High School Diploma: Academy of Viola Dewalt High School - La Porte, TX, GPA:
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