Ride Operator Resume Example

RIDE OPERATOR

Professional Summary

Outgoing and friendly receptionist delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data-entry and database administration.

Skills

Responsible and organized.

Dependable and Reliable.

Excellent customer service skills.

Ability to multi-task.

Strong communication and people skills.

Detail oriented skills with strong organizational skills.

Fast learner that is open to change.

Prior receptionist/customer service experience.

Ability to work independently and with a team.

Document scanning, faxing and copying.

Multi-line telephone systems.

MS Office proficiency.

Ability to learn new software programs.

Customer Focus.

Work History

Ride Operator08/2014 to 07/2019Company Name, City, State

Assisted customers in entering and exiting rides, providing balance support and general directions.
Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies.
Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
Remove disorderly, or sick people from rides.
Enforce all safety regulations and stay current with safety rules and procedures.

Automotive Cashier/ Receptionist/Company Name, City, State

Greets customers at the cashier window in a pleasant and professional manner
Calculate the customer's bill using the dealerships computer system
Received cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket
Make change accurately and issue receipts to customers
Ascertain and record totals of counter tickets and repairs orders, sales deposits and verify against all cash, checks and credit card payments on hand
Answered multi-lined phone system, transfer calls, take messages
Responsible for filing daily paperwork within the dealership as needed and keeping records in order
Entered customer data using Microsoft and updated information when needed
Maintained files and records by implementing effective filing systems that boosted efficiency and organization
Provided excellent customer service to callers requiring assistance
Fax, scan and file documents

Hostess09/2020 to 11/2021Company Name, City, State

Cultivated positive guest relations by managing information and orchestrating speedy seating.
Answered customer questions about hours, seating and specials information.
Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
Watched dining area staff to evaluate server loads and calculate accurate wait times.
Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
Governed dining area with natural leadership talents and organizational strategies focused on balancing guest and business needs.
Documented reservations, alerted servers and managers of large groups and prepared seating.
Informed servers of newly seated parties for speedy service.
Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
Resolve guest complaints to maintain complete customer satisfaction and workforce effectiveness.
Supported servers, food runners and bussers with keeping dining area ready for every guest.

Concierge10/2019 to 10/2020Company Name, City, State

Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
Carried out day-day-day duties accurately and efficiently.
Used consultative sales approach to understand customer needs and recommend relevant offerings.
Sorted, received and distributed mail correspondence between departments and personnel.
Answered questions and addressed, resolved or escalated issues to management personnel to satisfy customers.
Greeted customers and visitors in-person and via telephone calls.
Monitored and screened visitors to verify accessibility to inter-office personnel.
Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
Codified office structures and processes to promote teamwork and performance.
Assessed personnel performance and implemented incentives and team-building events to boost morale.
Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
Helped employees with day-to-day work and complex problems by applying motivational and analytical strategies.

Education

West Babylon Senior High School, City, StateHigh School Diploma, 2016

Nassau Community College, City, State

Resume Overview

School Attended

West Babylon Senior High School
Nassau Community College

Job Titles Held:

Ride Operator
Automotive Cashier/ Receptionist/
Hostess
Concierge

Degrees

High School Diploma , 2016

Resume Score: 80%

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