Revenue Business Solutions Analyst Epic resume example with 11+ years of experience
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- Date of Birth:
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- single:
I have 12 years of experience in a non-profit Health Care System that expands over multiple states, dozens of Hospital facilities, and vast number of clinics. During this tenor I actively participated in acquisitions, transition to a Centralized Business Office, transition to the Single Business Office Epic Module, and migration to Epic One Instance. I am well versed in both the Hospital and Professional Revenue Cycle Operations and am Epic certified in Resolute Professional Billing. I am data driven, high energy, and pivotal which lead to my success in planning and executing both small and large projects.
I consider myself a Versatile Analyst specializing in revenue cycle. Intelligent, insightful and pragmatic with resourceful and detail-oriented approach. Versed in EPIC Systems and UiPath. I am familiar with all facets of operations.
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Rws – Chicago, IL,
- Identifies and resolves gaps in the business process thru Epic programming.
- Involved in security set-up, user documentation, data interface design, data migration and reconciliation.
- Provides support to end-users for application configuration.
- Active participant in focus groups: Facility Structure, Charge Review, Cash Posting/Credit Resolution, Insurance Follow Up, Dashboard, Security, and WAM.
- Explained technical concepts to non-technical staff members in easy to understand language and concepts.
- Served as facilitator for product and process owners, cross functional team members and stakeholders to bring discipline to agile approaches and drive sustainable improvements.
- Participated in business solution design process for client to understand and define functional project requirements.
- Promoted business and engagement by building relationships with key stakeholders, surfacing opportunities and driving opportunities through to delivery.
- Analyzed client financial and operational performance, evaluated business processes and recommended solutions to improve customer satisfaction and indemnity accuracy.
- Provided technical support for existing reports, dashboards or other tools.
- Created and designed business intelligence databases, spreadsheets or outputs.
Heilind Electronics – Buford, GA,
- Authored Business Plans.
- Managed project scopes/timelines, and coordinated multi team/vendor collaborations.
- Performed testing and impact reporting.
- Developed workflows, training documentation, and change communications.
- Developed code for process automations using AI.
- Created project plans with established timelines, assigned to appropriate teams and managed workflow throughout construction.
- Built and established strong partnerships with teams, vendors and contractors.
- Forecasted, scheduled and monitored project timelines, personnel performance and cost efficiency.
Mercy Health Systems – City, STATE,
- Analyzed Revenue Cycle data and performance to create or change corporate wide workflows to maximize efficiency.
- Developed processes to utilize automation included: Bankruptcy, Probate, Presumptive Charity, and Medicare Cost Reimbursement.
- Created Department metrics and leader tools for Production, Audits, and Incoming File Validations.
- Vendor and Agency liaison responsible for onboarding, invoicing, reconciliation, and contract management.
- Worked closely with Legal and Compliance to minimize risk and maintain 501R compliance.
- Collaborated with team of developers, architects and analysts in delivering technical requirements and testing for implemented functionalities.
- Designed, built, tested and supported new applications and modules for client service line.
Mercy Health Systems – City, STATE,
- Communicated with customers in person, thru email, and over the phone to review accounts and resolve issues.
- Part of elite team that handled high priority and high-profile customers and issues.
- Well versed in Insurance Management, Cash Management, Bankruptcy, Probate, and Collection efforts.
- Performed court depositions and case representation on behalf of Mercy.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
University of Arkansas - Fayetteville, AR,
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Resume Overview
School Attended
- University of Arkansas
Job Titles Held:
- Revenue Business Solutions Analyst - EPIC
- Project Manager
- Financial Application Analyst
- Customer Service Representative
Degrees
- Bachelor of Science
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