Retail Cashier resume example with 10 years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
Summary
Enthusiastic Team Member eager to contribute to business success. Experienced in providing high quality customer service. Focused on customer satisfaction and team productivity. Reliable coworker at helping any way I can.
Skills
Customer assistance
Customer greeting
Credit and cash transactions
Merchandise restocking
Experience
Retail Cashier, 10/2014 to Current Mccoy's Building Supply – Kingsville, TX,
Maximized customer satisfaction by providing assistance with purchases, locating items and signing up for rewards programs.
Met all physical requirements with regular standing, lifting and reaching to move heavy boxes and full merchandise racks.
Trained new team members in cash register operation, stock procedures and customer service.
Handled all merchandise returns and exchanges, verifying eligibility of items and customers by examining pieces and receipts.
Engaged customers with friendly smile and knowledgeable support to promote sales and build loyalty.
Kept store presentable with regular cleaning and organization.
Processed customer purchases and returns via cash and credit card.
Built relationships with repeat customers to encourage loyalty. Got to know them by name to make them feel more welcome.
Maintained clean, orderly and well-stocked register area.
Delivered consistent and dedicated service through front-end customer engagement.
Worked closely with front-end staff to assist customers.
Modeled customer service best practices to team members to promote positive guest experiences.
Asked detailed questions to determine appropriate items to fill customer needs.
Drive-Thru Cashier, 01/2014 to 10/2014 Mcdonald's – Hot Springs, AR,
Organized food items on serving trays and in carry-out packages to deliver complete orders to customers.
Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
Kept drive-thru station well-stocked and organized to meet all customer needs.
Worked quickly to document orders, answer questions and process payments, keeping high-volume line moving and maintaining high customer satisfaction.
Prepared drinks, ice cream and other special items to complete prepared food orders.
Worked with food service team members to handle every customer need and build brand loyalty.
Accepted payments and made change to process transactions.
Cleaned and sanitized kitchen equipment, service and dining areas to prevent spreading germs.
Gas Station Cashier, 06/2013 to 01/2014 Panera Bread Co – Walker, MI,
Coordinated store opening and closing, including keyholder work, moving displays inside and outside, summarizing daily sales and reconciling cash on hand.
Interacted with vendors regarding incoming products, unpacked cases, verified pricing and stocked merchandise.
Monitored self-service gasoline pumps, helping customers as needed.
Counted cash in sales stations at shift beginning and verified enough cash to make change for customers.
Cleaned store inside and out, straightened displays and maintained neat and inviting atmosphere for optimum customer satisfaction.
Processed cash and credit payments for gasoline, food and other merchandise.
Checked customer ages before cigarette or alcohol purchases and allowed sale only if within legal age limits.
Properly verified customer identification for alcohol or tobacco purchases.
Helped customers find specific products, answering questions and offering advice.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Worked closely with front-end staff to assist customers.
Troubleshot and resolved issues with cash registers, card scanners and printers.
Answered phone calls to assist customers with questions and food orders.
Processed customer payments quickly and returned exact change and receipts.
Unboxed new merchandise and added to shelves in accordance with planograms and stock rotation policies.
Contacted service technicians when gas pumps malfunctioned and labeled non-functioning pumps to prevent customer use.
Assisted customers to find appropriate products, answered product questions and provided product solutions.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Cashier, 04/2011 to 05/2013 The Tjx Companies, Inc. – Staten Island, NY,
Helped customers find specific products, answering questions and offering advice.
Trained new team members in cash register operation, stock procedures and customer service.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Welcomed customers, offering assistance to help find necessary store items.
Learned roles of other departments to provide coverage and keep store operational.
Processed customer payments quickly and returned exact change and receipts.
Worked closely with front-end staff to assist customers.
Read weekly sales inserts and tracked changing prices to remain up-to-date on store promotions.
Education and Training
High School Diploma: , Expected in 06/2013 Heritage High School - Monroeville, IN GPA:
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