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Retail Cashier Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Enthusiastic Team Member eager to contribute to business success. Experienced in providing high quality customer service. Focused on customer satisfaction and team productivity. Reliable coworker at helping any way I can.

Skills
  • Customer assistance
  • Customer greeting
  • Credit and cash transactions
  • Merchandise restocking
Experience
10/2014 to Current
Retail Cashier Mccoy's Building Supply Kingsville, TX,
  • Maximized customer satisfaction by providing assistance with purchases, locating items and signing up for rewards programs.
  • Met all physical requirements with regular standing, lifting and reaching to move heavy boxes and full merchandise racks.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Handled all merchandise returns and exchanges, verifying eligibility of items and customers by examining pieces and receipts.
  • Engaged customers with friendly smile and knowledgeable support to promote sales and build loyalty.
  • Kept store presentable with regular cleaning and organization.
  • Processed customer purchases and returns via cash and credit card.
  • Built relationships with repeat customers to encourage loyalty. Got to know them by name to make them feel more welcome.
  • Maintained clean, orderly and well-stocked register area.
  • Delivered consistent and dedicated service through front-end customer engagement.
  • Worked closely with front-end staff to assist customers.
  • Modeled customer service best practices to team members to promote positive guest experiences.
  • Asked detailed questions to determine appropriate items to fill customer needs.
01/2014 to 10/2014
Drive-Thru Cashier Mcdonald's Hot Springs, AR,
  • Organized food items on serving trays and in carry-out packages to deliver complete orders to customers.
  • Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Kept drive-thru station well-stocked and organized to meet all customer needs.
  • Worked quickly to document orders, answer questions and process payments, keeping high-volume line moving and maintaining high customer satisfaction.
  • Prepared drinks, ice cream and other special items to complete prepared food orders.
  • Worked with food service team members to handle every customer need and build brand loyalty.
  • Accepted payments and made change to process transactions.
  • Cleaned and sanitized kitchen equipment, service and dining areas to prevent spreading germs.
06/2013 to 01/2014
Gas Station Cashier Panera Bread Co Walker, MI,
  • Coordinated store opening and closing, including keyholder work, moving displays inside and outside, summarizing daily sales and reconciling cash on hand.
  • Interacted with vendors regarding incoming products, unpacked cases, verified pricing and stocked merchandise.
  • Monitored self-service gasoline pumps, helping customers as needed.
  • Counted cash in sales stations at shift beginning and verified enough cash to make change for customers.
  • Cleaned store inside and out, straightened displays and maintained neat and inviting atmosphere for optimum customer satisfaction.
  • Processed cash and credit payments for gasoline, food and other merchandise.
  • Checked customer ages before cigarette or alcohol purchases and allowed sale only if within legal age limits.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Helped customers find specific products, answering questions and offering advice.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Worked closely with front-end staff to assist customers.
  • Troubleshot and resolved issues with cash registers, card scanners and printers.
  • Answered phone calls to assist customers with questions and food orders.
  • Processed customer payments quickly and returned exact change and receipts.
  • Unboxed new merchandise and added to shelves in accordance with planograms and stock rotation policies.
  • Contacted service technicians when gas pumps malfunctioned and labeled non-functioning pumps to prevent customer use.
  • Assisted customers to find appropriate products, answered product questions and provided product solutions.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
04/2011 to 05/2013
Cashier The Tjx Companies, Inc. Staten Island, NY,
  • Helped customers find specific products, answering questions and offering advice.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Processed customer payments quickly and returned exact change and receipts.
  • Worked closely with front-end staff to assist customers.
  • Read weekly sales inserts and tracked changing prices to remain up-to-date on store promotions.
Education and Training
Expected in 06/2013
High School Diploma:
Heritage High School - Monroeville, IN
GPA:

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83Good

Resume Strength

  • Formatting
  • Length
  • Personalization
  • Target Job
  • Typos

Resume Overview

School Attended
  • Heritage High School
Job Titles Held:
  • Retail Cashier
  • Drive-Thru Cashier
  • Gas Station Cashier
  • Cashier
Degrees
  • High School Diploma

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