(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Norfolk Catholic High School Norfolk, NE, Expected in 05/1990 High School Diploma : - GPA :
Work History
Mccoy's Building Supply - Retail Cashier
Aransas Pass, TX, 06/2019 - 10/2019
  • Managed merchandise returns and exchanges by closely checking items and receipts to assess eligibility and make accurate processing decisions.
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Maintained presentable customer areas with diligent cleaning and proactive recovery management.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Assisted customers by answering questions and fulfilling requests.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Requested official identification for tobacco, alcohol purchases and verified details, consistently meeting strict legal standards of underage sales.
  • Used POS system to enter orders, process payments, and issue receipts.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Maintained customer satisfaction while handling product returns quickly and professionally.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Helped customers locate appropriate store locations of products, answered questions about products and provided solutions for various issues
Golden West Communities, Inc - Housekeeping Room Attendant/Kitchen Crew
Boulder, CO, 06/2019 - 10/2019
  • Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies and requested guest supplies.
  • Placed orders for new inventory to guarantee availability of adequate cleaning supplies.
  • Completed laundry services with special attention to care instructions, including hand-washing and drycleaning.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Serviced bathrooms, including cleaning, sanitizing and supply replenishment.
  • Replaced used towels and other bathroom amenities such as shampoo, toilet paper and soap.
  • Swept, mopped, and vacuumed floors in several rooms.
  • Cleaned assigned guest rooms daily, as well as elevators, lobbies and conference areas.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Delivered and retrieved items on loan to guests such as ironing boards, cots and irons.
  • Maintained public and guest room floors by mopping, sweeping and vacuuming.
  • Sanitized all kitchen surfaces, wiped down cabinets and swept and mopped floors
  • Provided laundering services for guests by washing, drying and hanging laundry.
  • Cleaned guest room kitchens by cleaning and sanitizing sinks, dishes, cupboards, stovetops and refrigerators
  • Prepared food each morning for breakfast service and stocked coffee and juice machines
  • Replenished all empty containers, condiments, etc
  • Hand washed all dishes and restocked all pantries, refrigerators and freezers
Veterans Administration - Caregiver
Seattle, WA, 09/2018 - 05/2019
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Offered social support by transporting individuals to events and activities, in addition to medical appointments and shopping trips.
  • Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
  • Kept close eye on client vital signs and tracked behaviors to keep healthcare supervisor well-informed.
  • Assisted patients with personal requirements, including keeping spaces clean and helping with grooming.
  • Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Documented vitals, behaviors and medications in client medical records.
  • Conferred with med aides and nurses to discuss patient condition and medical care, helping to optimize treatments and enhance outcomes.
  • Applied mobility assistance knowledge to safely ambulate patients in different spaces involving varying elevations and obstacles.
  • Assisted clients with daily living needs, including bathing and personal grooming, to maintain self-esteem and general wellness.
  • Recorded vital signs, such as temperature, blood pressure, pulse, or respiration rate, as directed by medical or nursing staff.
  • Monitored and assisted residents through individual service plans.
  • Maintained frequent supervision of residents unable to call for assistance.
  • Remained alert to problems or health issues of clients and competently responded.
  • Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
  • Kept patients mentally alert by entertaining, conversing and reading aloud to patients.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Worked to improve and enhance patient lives through effective and compassionate care.
  • Transported [Number] patients daily via wheelchair to and from rehabilitation and daily activities.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers.
  • Documented residents' behavior in terms of mental status, sleeping and eating patterns in medical record books.
Cooksey Toolen Duffy Gage And Woog Law Firm - File Clerk
City, STATE, 04/2008 - 10/2008
  • Created reports, correspondence and spreadsheets with Microsoft Office programs.
  • Optimized information gathering and presentations with implementation of practical filing system.
  • Tracked incoming and outgoing files and materials and maintained accurate records for potential discrepancies.
  • Followed up with staff and customers by phone and email regarding missing or needed information and compiled retrieved information into files.
  • Processed correspondence, including post office pick-ups, sorting and distribution to appropriate parties.
  • Examined, categorized and sorted incoming documents.
  • Located missing file materials, which enabled lawyers and paralegalsto meet project deadlines and avoid lost man-hours.
  • Responded to internal and external requests for information.
  • Relieved receptionist
  • Copy, fax, serve out motions, dismissals and proof of claims
  • Welcomed visitors to office, communicated arrival to team and managed visit expectations.
  • Sorted incoming mail and faxes and expedited urgent correspondence for immediate attention.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Filed away motions that had been received at court

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School Attended

  • Norfolk Catholic High School

Job Titles Held:

  • Retail Cashier
  • Housekeeping Room Attendant/Kitchen Crew
  • Caregiver
  • File Clerk


  • High School Diploma

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