Retail Cashier resume example with 5+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Professional Summary
Committed and hardworking employee with 10 plus years of experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
Gifted employee bringing significant experience in retail environments. Effectively manage stock, support customer needs and process payments. Highly accurate, security-conscious and team-oriented.
Skills
POS Systems
Sales
Cash Handling
Client Needs Assessment
Inventory Maintenance
Store Merchandising
Cash Register Operation
Product Knowledge
Packaging
Sales and Marketing
Job inspections
Negotiation
Problem resolution
Organization
Supervision
Merchandising
Stockroom capacity maintenance
Invoicing oversight
Paperwork preparation
Exchanges and Refunds
Sales Goals
Guest Services
Payment Processing
Cleaning
Point of Sale Systems
Issuing Receipts
Product Sales
Payment Collection
Operations management
Verbal and written communication
Team Bonding
Communications
Team management
Loading and unloading
Price change management
Replenishment processes
Shipment tracing
Work History
01/2020 to 04/2020Retail CashierGenuine Parts Company | Chesapeake, VA,
Maintained presentable customer areas with diligent cleaning and proactive recovery management.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Preserved safe and clean gaming floor to protect customers and business interests.
Requested official identification for alcohol tobacco and machine purchases and verified details, consistently meeting strict legal standards of underage sales.
Quickly and accurately counted drawers at start and end of each shift.
Cashed out jackpots of up to $1500 and processed proper tax forms to uphold legal requirements.
Responded to inquiries by addressing player questions about game operations, machine functions and payouts.
Maintained excellent attendance record, consistently arriving to work on time.
08/2015 to 01/2020Assistant Store Manager of OperationsDollar Tree | City, STATE,
Recruited, hired and trained new employees, aimed at building high-functioning team focused on stock management, visual merchandising and general store operations.
Managed workload and task demand between corporate guidelines and staff abilities.
Implemented theft prevention policies to minimize potential stock loss.
Helped with planning schedules and delegating assignments to meet coverage and service demands.
Met or surpassed business targets regularly through employee engagement and forward-thinking planning.
Assisted team members with delivering friendly, knowledgeable service by applying proactive monitoring and corrective action strategies.
Rotated merchandise and displays to feature new products and promotions.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Assisted Store Manager in meeting standards for customer service and quality.
Conducted store inventories once per quarter.
Supervised associates by providing direction and instruction for stocking shelves, rotating stock and receiving deliveries.
Answered questions about store policies and concerns to support positive customer experiences.
Maintained exceptionally clean, customer-friendly and well-run Type department.
Trained and managed associates in customer service and sales techniques.
Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
Advanced to keyholder and assistant manager-in-charge in manager's absence.
Attained expert level of product knowledge, becoming go-to person for major sales and vendor negotiations.
Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Provided current employees options for additional training opportunities.
Walked through store areas every hour to identify and proactively resolve issues negatively impacting operations.
Assisted Manager in interview process of prospective employees and provided feedback.
Handled customer service by dealing with complaints, organizing stock and answering customer questions.
Maintained positive customer relationships by responding quickly to customer service inquiries.
Monitored security and handled incidents calmly.
Approved regular payroll submissions for 20 plus employees.
Processed payments for credit and debit cards and returned proper change for cash transactions.
Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
Logged operational documents, store-to-store transfers and shipment receipts as set forth in company policy. Did Freight Ordered frozen goods.
10/2014 to 06/2015Graveyard ManagerPilot Travel Centers LLC | City, STATE,
Reviewed and resolved differences between accounting information and cash drawer.
Processed POS transactions, including checks, cash and credit purchases or refunds.
Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Assisted customers by answering questions and fulfilling requests.
Answered questions about store policies and concerns to support positive customer experiences.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
Mentored new team members on POS system operation, customer service strategies and sales goals.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Assisted customers with special services, account updates and promotional options.
Used cash registers and POS systems to request and record customer orders and compute bills.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
Handled busy, fast-paced situations and agitated customers with relative ease while remaining professional and calm.
Greeted customers at deli counter to fulfill requests and answer questions.
Education
Expected in 05/2012Associate Degree in Social Science | PsychologyClackamas Community College, Oregon City, ORGPA:
Expected in Diploma | All General Education Gresham High School, Gresham, ORGPA:
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