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residental manager resume example with 7+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - - -
Professional Summary

Unit Clerk experienced coordinating medical records, restocking supplies and answering multi-line phone systems for fast-paced medical units. Transcribes and faxes orders, scans records and organizes diverse forms. Computer-savvy and well-organized with strengths in data entry and file management.

Skills
  • Electronic Recordkeeping
  • Output Monitoring and Reporting
  • Caregiver Relations
  • Activities of Daily Living ADL Support
  • Crisis Management
  • Behavior Observation
  • Mental Illness Treatment
  • Problem Solving
  • Decision Making
Work History
08/2018 to 07/2021
Residental Manager Dignity Health Oxnard, CA,
  • Administered medication as directed by physician.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Supervised daily activities and provided assistance to staff.
  • Maintained clean, safe and well-organized patient environment.
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
  • Managed application processes for facility certifications with [Type] education programs.
  • Ordered all pharmacy supplies and kept check on inventory levels.
  • Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
04/2016 to 06/2019
Unit Clerk Dignity Health Redwood City, CA,
  • Answered unit calls and took messages for healthcare staff to maximize team productivity.
  • Completed daily charge reconciliation to keep billing current and accurate.
  • Monitored and communicated patient dietary plans to carry out physician orders and prevent errors.
  • Coordinated diagnostic tests, collection of samples and transportation to scanning rooms.
  • Answered multi-line telephone system, provided information and directed calls.
  • Prepared admissions charts and scanned records.
  • Charted vital signs and added telemetry strips to charts.
  • Obtained and organized medical records for office visits and scheduled labs.
  • Delivered clerical support by handling range of routine and special requirements.
  • Responded to and resolved diverse patient issues with speedy and knowledgeable assistance.
  • Arranged discharges and patient transportations.
  • Documented updates to patient information in medical charts while maintaining HIPAA compliance protecting confidentiality of records.
  • Greeted visitors and initiated triage processes for clients to streamline patient flow.
  • Carried out front office duties utilizing data entry skills in framework of medical database.
  • Received, recorded and addressed incoming and outgoing communication via telephone and email.
  • Contacted hospitals to confirm patients medical histories and prevent inaccurate diagnoses and treatments.
  • Placed new supply orders, managed inventory and restocked clerical spaces.
10/2013 to 03/2016
Unit Clerk Elmwood Hills Healthcare Center City, STATE,
  • Answered unit calls and took messages for healthcare staff to maximize team productivity.
  • Completed daily charge reconciliation to keep billing current and accurate.
  • Monitored and communicated patient dietary plans to carry out physician orders and prevent errors.
  • Coordinated diagnostic tests, collection of samples and transportation to scanning rooms.
  • Answered telephone calls to offer office information, answer questions and direct calls to staff.
  • Accurately completed insurance and Medicaid billing and OASIS documentation for patient visits.
  • Placed new supply orders, managed inventory and restocked clerical spaces.
  • Contacted hospitals to confirm patients medical histories and prevent inaccurate diagnoses and treatments.
  • Increased office productivity by transcribing over [Number] daily meetings and appointments and implementing organizational systems for documents.
  • Kept detailed records of office inventories and placed $[Amount] orders for more supplies.
  • Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
  • Managed office logistics by scheduling appointments, maintaining files and collecting payments.
  • Answered phone calls and messages for [Number]-physician [Type] medical facility, scheduling appointments and handling patient inquiries.
  • Organized patient files and streamlined operations to improve efficiency.
  • Greeted visitors and initiated triage processes for clients to streamline patient flow.
  • Carried out front office duties utilizing data entry skills in framework of medical database.
  • Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
Education
Expected in to to
:
Brooks Alternative School - Voorhees, NJ,
GPA:
Expected in 01/2000 to to
High School Diploma:
Edison Job Corp Academy - Edison, NJ,
GPA:
Certifications
  • CNA - Certified Nurse Assistant
  • RBT - Registered Behavior Technician

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Resume Overview

School Attended

  • Brooks Alternative School
  • Edison Job Corp Academy

Job Titles Held:

  • Residental Manager
  • Unit Clerk
  • Unit Clerk

Degrees

  • High School Diploma

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