resident care coordinator resume example with 5+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:

Responsible enthusiastic individual with superior skills in working in both team-based and independent capacities

with strengths in multi-area management, quality assurance and service.

  • CPR certified
  • 50 MPG
  • HIPAA understanding
  • EMAR proficiency
  • Encoder Pro expert
  • Communications
  • Planning and coordination
  • First Aid/CPR
  • MS Office, PowerPoint, and Excel
  • Team management
  • Administrative support
  • Team building
  • Insurance billing
  • Organization
  • Supervision
  • Customer service
  • Organizational skills
Resident Care Coordinator, 03/2019 to 07/2020
SagoraPort Saint Lucie, FL,
  • Managed health care systems in a manner which ensured compliance with State and Federal regulations governing the operations of a Community Based Residential Facility (CBRF) and a Residential Care Apartment Complex
  • Ensured the delivery of quality care and services to residents by responding promptly and appropriately to resident, family and physician needs, requests, concerns, etc.Trains, supervise and evaluate qualified care staff and provide direction to the care staff to ensure the provision of quality care services to residents.
  • Train new medication aides on the proper use of electronic MAR (and paper MAR) and electronic charting (and paper charting) and monitor training to ensure new aides understand the system and paperwork surrounding medication administration.Provide direction to staff regarding treatment and care of residents.
  • Promote the reputation of the community by communicating efficiently and professionally with outside health professionals.
  • Ensure Resident Rights are protected and upheld by all staff, visitors and other individuals interacting with residents.
  • Review, monitor and implements adjustments to communication logs, new care/medication orders, discontinued orders, changed orders, medication administration report (MAR / e Mar), transcription process, medication and equipment ordering, pharmacy cycle fill, incident reports, charting, cleanliness and organization of medication room, communication with outside agencies and medical providers and care plans on a daily basis.
  • Schedule and record resident medical appointments and prepares physician visit forms.
  • File all paperwork in the resident charts or delegates this task and monitors to ensure accuracy.
  • Created work schedules to provide quality service to customers as well as maintain employee satisfaction.
  • Document completely and timely in resident progress notes including but not limited to: the daily happenings or medical/medication changes of residents, mood or behavior changes, family/responsible party concerns or issues, etc.
  • Ensures care plans are present in resident rooms and staff have reviewed and signed acknowledgement forms indicating they have reviewed and understand care plans.
  • Maintains all tracking binders or electronic charting and updates monthly reports including: Resident Care Plans, Medication Destruction Log, Resident Contact Log, Incident / Illness Log, etc.
  • Supervises destruction of all medications
  • Recruited and hired new employees based on company needs and culture.
Optician, 05/2015 to 08/2019
Park Nicollet Health ServicesSaint Louis Park, MN,
  • Performed diagnostic evaluations, measured and documented vision, tested eye function and prepared examination rooms.
  • Coordinated office bookkeeping, reporting and communication with customers and vendors and maintained office equipment.
  • Assisted patients and customers with choice of frames to best fit budgetary requirements and style preferences.
  • Scheduled appointments, verified insurance coverage, maintained accurate patient records and assisted with preliminary testing.
  • Stocked and restocked merchandise, maintained inventory, cleaned and straightened displays and entire store and processed defective, spoiled and cannibalized frames.
  • Trained and mentored new eyewear specialists and continued education to keep up with current technologies.
  • Checked finished lenses for conformance to order specifications, quality and customer needs.
  • Pulled patient insurance information, placed corrective lenses orders and checked patients in and out of appointments.
  • Documented customer prescriptions, wrote detailed work orders and collected payments to facilitate smooth appointments.
  • Pretested patients prior to optometrist examinations, including pressures, visual acuities and autorefraction.
Caregiver, 05/2017 to 03/2019
ChrysalisCedar City, UT,
  • Assisted with meal planning to meet nutritional plans.
  • Monitored vital signs and medication use, documenting variances and concerning responses.
  • Helped clients with personal needs from exercise to bathing and personal grooming.
  • Delivered high-quality, geriatric care to private client.
  • Took and recorded patient temperature, pulse, respiration and blood pressure to monitor health statistics.
  • Engaged client in physical and mental activities to sustain quality of life.
  • Assisted with basic care for elderly patients, including scheduling appointments and managing finances and legal matters.
  • Engaged with patients and families, providing emotional support and instruction in preparing healthy meals, independent living skills and adaptation to disability or illness.
  • Fostered independence in disabled individuals while closely monitoring safety at all times.
  • Examined and addressed lacerations, contusions and other physical symptoms in need of further attention.
  • Coordinated with doctors and registered nurses to develop care plans for patients.
  • Directed patients in simple prescribed exercises, including passive and active ROM to maintain musculoskeletal functions and increase strength.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Administered all necessary medications as directed by care plan.
Education and Training
High School Diploma: , Expected in 05/2011
Horicon High School - Horicon, WI
Associate of Science: Business Administration, Expected in 12/2018
Moraine Park Technical College - Fond Du Lac, WI
One Year Technical Diploma : Office Assistant, Expected in 12/2018
Moraine Park Technical College - Fond Du Lac, WI

Wisconsin DHS 83.15 Administrator Course.

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Resume Overview

School Attended

  • Horicon High School
  • Moraine Park Technical College
  • Moraine Park Technical College

Job Titles Held:

  • Resident Care Coordinator
  • Optician
  • Caregiver


  • High School Diploma
  • Associate of Science
  • One Year Technical Diploma

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