resident care coordinator resume example with 9+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Organized Resident Care Coordinator with 4 1/2 years of experience. Service-oriented and dedicated to compassionate patient care. Excellent observation skills and attention to detail with high levels of patience and comprehensive, individualized patient care. Dedicated to compassionate and caring work.

  • Verbal and Written Communication
  • Employee Work Scheduling
  • Information Systems Development
  • Employee Recruitment and Hiring
  • Decision Making
  • Risk Management
  • Time Management
  • In-Service Programs
  • Critical Thinking
  • Employee Training Program
  • Employee Supervision
  • Process Implementation
  • CPR Certified
10/12/18 to Current Resident Care Coordinator Kisco Senior Living, Llc | Anaheim, CA,
  • Assisted residents with daily living activities as designated in care plans.
  • Dressed, groomed and fed patients with limited physical abilities to support basic needs.
  • Provided close monitoring and observation of at-risk patients.
  • Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
  • Preserved patient dignity and rights and demonstrated sensitivity to cultural diversity.
  • Monitored infection control procedures to verify facility-wide health and safety.
  • Recorded patient conditions and vital signs before and after medical operations.
  • Utilized established patient identification methods when providing direct care.
  • Communicated with patients with compassion while keeping medical information private.
  • Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
  • Maintained records management system to process personnel information and produce reports.
  • Maintained communication and transparency with governing boards, department heads and medical staff.
  • Recruited, hired and trained new medical and facility staff.
  • Established solid relations with leadership and staff by attending board meetings and coordinating interdepartmental information exchanges.
  • Maintained awareness of government regulations, health insurance changes and financing options.
  • Directed, supervised and evaluated medical, clerical or maintenance personnel.
03/2016 to 01/2017 Store Manager Harbor Freight Tools | Lynwood, CA,
  • Trained and mentored associates to teach daily tasks and procedures.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Monitored employee performance and identified performance gaps for corrective action.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.
  • Strengthened work flow productivity by hiring, managing and developing top talent.
01/2014 to 02/2016 Caregiver Grand Living At Lake Lorraine | Cedar Rapids, IA,
  • Supported bathing, dressing and personal care needs.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Improved patient outlook and daily living through compassionate care.
  • Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
  • Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
  • Drove clients to shop for groceries, attend doctor appointments and run errands.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Encouraged residents to participate in activities of daily living to enhance personal dignity.
  • Reported concerns to nurse supervisor to promote optimal care.
  • Examined and treated patient lacerations, contusions and physical symptoms and referred patients to other medical professionals.
  • Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
06/2010 to 01/2013 Sales Representative Ameripro Roofing | Davenport, IA,
  • Developed key customer relationships to increase sales.
  • Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
  • Presented products and services to prospective and existing customers to meet client needs.
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
  • Fostered relationships with customers to expand customer base and retain business.
  • Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
  • Monitored customer order process and addressed customer issues.
  • Demonstrated product features to align with customer needs.
  • Adhered to company initiatives and achieved established goals.
Education and Training
Expected in 06/2023 Licensed Vocational Nurse | Nursing Galen College of Nursing, Louisville, KY GPA:
Expected in 06/2002 GED | Withlacoochee Technical Institute, Inverness, FL GPA:

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Resume Overview

School Attended

  • Galen College of Nursing
  • Withlacoochee Technical Institute

Job Titles Held:

  • Resident Care Coordinator
  • Store Manager
  • Caregiver
  • Sales Representative


  • Licensed Vocational Nurse
  • GED

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