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resident care coordinator resume example with 7+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Experienced CNA/Med Tech/Scheduler with strong clinical, communication and people skills. Accurate, reliable, diligent and focused on the timely, quality completion of all procedures. Works well under pressure and time constraints within high-volume environments.

Skills
  • Customer-service oriented
  • Customer/Client relations
  • Time management, I am able to get tasks done in a timely manner
  • Answering phones and taking messages
  • Organized calendar management
  • Excellent phone etiquette
  • Hospice and palliative care experience
  • Foley catheter insertion/removal familiarity
  • Insulin medication assistance
  • Patient/family focused
  • Diabetes, Hospice, and Stroke Patient Care
  • Safety and sanitation training
  • Works well under pressure
  • Supervision
  • MS Office
  • Flexible & Adaptable
  • Computer proficiency
Work History
03/2021 to 10/2021 Resident Care Coordinator Sylvan Crossings | Jefferson, WI,
  • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
  • Monitored and optimized inventory, and reordered materials as required.
  • Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
  • Placed new supply orders, managed inventory and restocked clerical spaces.
  • Organized and maintained resident chart filing system to promote quick data finding for staff.
  • Set schedules for all care staff by planning and designating shifts and hours.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Composed and proofread memos, letters and reports to verify error-free communication.
  • Implemented new scheduling software for all care staff.
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Administered medications to patients and remained vigilant for negative side effects.
  • Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
  • Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
  • Administered prescribed drugs to high-volume patient caseload.
  • Took patient vital signs, height and weight measurements and monitored glucose and patient wellbeing.
09/2015 to 10/2020 Lead Resident Care Associate Mclaren Health Care | Ortonville, MI,
  • Provided all daily living tasks to enhance quality of life for elderly patients.
  • Experience with various medical conditions including Parkinson's, Dementia, Diabetes, Cancer and Alzheimer's disease.
  • RN-Delegated to administer medication, take vitals, perform first aid,check blood sugars & collect specimens.
  • Ensured HIPAA compliance.
  • Assisted residents with bathing, dressing, feeding, lifting and transferring.
  • Performed monthly inventory and maintained office and medical supply counts.
  • Strong leader for nursing personnel assigned to the unit/shift.
  • Developed and produced all office flyer notifications for important policy changes, office news and events.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Increased medication and medical terminology knowledge through research and continuing education.
  • Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
  • Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
  • Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
  • Administered medications to patients and remained vigilant for negative side effects.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
12/2019 to 05/2020 Patient Care Technician Prestige Healthcare | Newberry, SC,
  • Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Organized and replenished unit supplies to maintain team readiness for expected demands.
  • Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
  • Helped patients maintain healthy skin by checking wounds, assessing integrity and bathing bedbound individuals.
  • Answered patient assistance calls, assessed needs and offered qualified support.
  • Assisted nursing staff with respiratory, cardiopulmonary and physical therapies.
  • Warmly greeted patients and visitors and made each feel welcome.
  • Cleaned, sanitized and moved hospital equipment.
  • Lifted or assisted others to lift patients to move them on or off beds, surgical tables or stretchers.
  • Helped patients complete activities of daily living.
  • Used wheelchairs, stretchers and movable beds to move patients between hospital locations.
  • Provided physical support to patients through diverse types of mobility assistance.
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Supported patient admissions, discharges and transfers to promote team productivity.
  • Interacted effectively with patients, families, staff and other hospital department staff to deliver high level of customer service and teamwork.
  • Documented observations and baseline measurements in medical records.
  • Setup oxygen, CPAP and BiPAP machines for patients requiring breathing treatments.
04/2018 to 09/2018 Med Tech Prestige Healthcare | Washington, MI,
  • Measured patient vital signs such as blood pressure, pulse rate and temperature to record information on patients' charts.
  • Administered medications and performed basic and advanced patient assessments.
  • Administered prescribed drugs to high-volume patient caseload.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
  • Interacted with patients and monitored vital signs during time of admission to report details to registered nurse.
  • Explained treatment procedures, medications and diets to inform patient and patient's family of care and progress.
  • Reviewed patient progress to document effects of any prescribed medication.
  • Turned and repositioned patients to prevent bedsores.
09/2013 to 09/2015 Med Tech Sodalis | City, STATE,


  • Ensured safety and well-being of residents.
  • Provided behavioral/emotional support and supervision for those with dementia and Alzheimer's.
  • Assisted patients with bathing, dressing, hygiene and grooming.
  • Monitored fluid intake and output levels.
  • Assisted residents with daily functions.
  • Engaged residents with games, crafts, cooking, music, reading and other activities.
  • Helped residents with bathing, dressing, feeding, lifting and transferring.
  • Administered medications to residents and remained vigilant for negative side effects.
  • Administered prescribed drugs to high-volume patient caseload.
  • Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
Education
Expected in 2013 to to High School Diploma | NBHS, New Braunfels, TX GPA:
Expected in 2012 to to Associate of Applied Science | Nursing Central Texas Technology Center, 2189 FM758, New Braunfels, TX 78130 GPA:

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Resume Overview

School Attended

  • NBHS
  • Central Texas Technology Center

Job Titles Held:

  • Resident Care Coordinator
  • Lead Resident Care Associate
  • Patient Care Technician
  • Med Tech
  • Med Tech

Degrees

  • High School Diploma
  • Associate of Applied Science

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