- Clerical Writing
- Active Listening Customer and Personal Service
- Reading Comprehension Speaking
- Time Management Computers and Electronics
- Administration and Management Critical Thinking
- Judgment and Decision Making Monitoring
- Active Learning Education and Training
- Staff Non-Commissioned Officer
- Marine Corps Air Station Cherry Point - Marine Corps Air Station Cherry Point, NC
- Resolve customer complaints or answer customers' questions regarding policies and
- Procedures.
- Supervise the work of office, administrative, or customer service employees to ensure
- Adherence to quality standards, deadlines, and proper procedures, correcting errors or
- Problems.
- Provide employees with guidance in handling difficult or complex problems or in resolving
- Nov 2016
- Jun 2014
- Mar 2006
- Escalated complaints or disputes.
- Implement corporate or departmental policies, procedures, and service standards in
- Conjunction with management.
- Train or instruct employees in job duties or company policies or arrange for training to be
- Provided.
- Discuss job performance problems with employees to identify causes and issues and to
- Work on resolving problems.
- Evaluate employees' job performance and conformance to regulations and recommend
- Appropriate personnel action.
- Administrative, Decision Making, Office equipment, Sales, Written
- Advertising, Dictation, Payroll, Shipping
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- Cash register, Electronics, Personnel, Shorthand
- Cash registers, Electronic mail, Phone systems, Staff training
- Clerical, Fax machines, Copiers, Staffing
- Com, Filing, Policies, Supervisory
- Critical Thinking, Forms, Speaking, Tables
- Clients, Insurance, Quality, Telephones
- Customer, Inventory, Reading, Time Management
- Service, Listening, Receiving, Transportation
- Customer service, Mark, Recording, Type
- Database management, Office, Repairs, Word
- Databases, Office Administration, Research, Processing
- Patient Care
- Client relationship management
- Medical terminology knowledge
- Collecting vital signs
- Helping with medication
- Preparing meals
- Performing patient intakes
- Household organization
- Documentation procedures expert
- Monitoring fluids
- Quality assurance controls
- Patient relations
- Quick problem solver
- General housekeeping ability
- Grooming and bathing assistance
- Collecting specimens
- Calm and level-headed under duress
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