Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Resident Care Aide with 1 year professionally, 3+ years of personal experience in healthcare. Skilled in providing assistance with daily living, feeding support, etc. Background in both facility and private care environments.

Well experienced in assisting clients with mental impairments or physical limitations to manage everyday tasks. Skilled in geriatric care and providing companionship and direct assistance to cognitively impaired clients. (Dementia, Alzheimer's, mental & physical disabilities, etc)

Previous Catering Staff member

Eagerly set up and assembled food and supplies at full-service events to satisfy guests. Over 4 years of friendly and professional serving experience at buffet luncheons, black-tie dinners, baby showers, Alumni events, etc. Have served full-course meals in seated and/or buffet dining styles, privately owned establishments.

  • Patient Care
  • Recording vital signs
  • Documenting behaviors
  • Companionship and emotional support
  • Dementia and Alzheimer's knowledge
  • Direct Patient Care
  • Catheterization
  • Cleaning
  • Dementia Knowledge
  • Feeding assistance expert
  • Observing responses
  • Supporting personal needs
  • Measuring bodily fluids
  • Privacy and confidentiality
  • Range of Motion Exercises
  • Patient Bathing
Work History
Resident Care Aide, 04/2019 to 03/2020
Common SpiritAdel, IA,
  • Furthered skills by actively taking part in employee trainings and taking classes in subjects to enhance proper certification's.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Kept close eye on behavior and emotional responses of clients, consulting with all staff to address concerns and protect each person from any harm.
  • Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
  • Reported any unusual or urgent circumstances in patients' condition or environment immediately to E.D. and/or Nurse's.
  • Helped patients safely transition between sleeping, bathroom surfaces and/or mobility assistance such as wheelchairs by providing consistent support.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
  • Determined specific needs and provided most appropriate level of services for patient well-being.
  • Remained alert to problems or health issues of clients and competently responded.
  • Documented residents' behavior in terms of mental status, sleeping and eating patterns in medical record books.
  • Performed household tasks such as laundry, dusting, washing dishes and vacuuming.
  • Helped clients with hygiene-related tasks such as brushing teeth, bathing, grooming and toileting.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Recognized and reported abnormalities and/or changes in patients' health status to case manager.
  • Recorded vital signs, such as temperature, blood pressure, pulse, or respiration rate, as directed by medical or nursing staff.
  • Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
  • Provided patients with Birthday/Holiday celebrations, personal individual grooming and/or companionship, effectively reducing daily burden on family members.
CSR, 04/2018 to 06/2018
Sbm ManagementOrlando, FL,
  • Responded to customer requests for products, services and company information.
  • Assisted customers with setting appointments, shipping and special order requests, and arranging merchandise pick-up at other locations.
  • Provided primary customer support to internal and external customers in fast-paced environment.
  • Recommended Product's or Services to customers, thoroughly explaining details.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls, estimating 3+ calls in queue per minute.
Cashier, Catering, 01/2011 to 08/2016
Food Service Incorporated, Alveno CollegeCity, STATE,
  • Prepared dishes for catering events or during high-volume cashier shifts.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Operated cash register for cash, refunds, check and credit card transactions with 98% accuracy.
  • Cleaned and sanitized work stations to meet health department regulations.
  • Presented food and beverages on buffet tables and drink stations to meet contract specifications and level of event formality.
  • Arranged linens and table settings according to seating plan and event theme.
  • Served appetizers, entrees and refilled beverages for events exceeding 150+ guest's.
  • Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Maintained flexible work schedule including evenings, weekends and on-call to meet event needs.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Cleared dishes and glassware quickly following each course.
  • Served needs of over 300 customers in a busy and fast-paced environment.
  • Fostered enjoyable event atmosphere through friendly guest interactions.
Ged: General Studies, Expected in 12/2014
Waukesha County Technical College - Pewaukee, WI

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Resume Overview

School Attended

  • Waukesha County Technical College

Job Titles Held:

  • Resident Care Aide
  • CSR
  • Cashier, Catering


  • Ged

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