Caregiving and office customer service with 10 plus years of experience in healthcare. Skilled in providing assistance with daily living, physiotherapy support, mental stimulation and occupational therapy. Background in both facility and private care environments.
Caring personal aide dedicated to providing comprehensive personal support. Proficient in cooking meals, organizing schedules and updating documentation. Strong knowledge of emotional, physical and social support strategies.
Well-qualified Personal Care worker skilled in delivering top-quality home care support. Effective at ambulating patients, meeting personal grooming needs and administering medications. Detail-oriented in maintaining clean and organized personal areas to support daily living safety.
Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support.
Enthusiastic and Motivated to learn, grow and excel in Industry.
Skills
Patient Care
Medication Administration
Bathing
Dementia Knowledge
Patient Bathing
Cleaning
Meal Preparation
Allergy Management
Emotional Support
ADLs Assistance
Adaptive Equipment
Catheterization
Infection Control
Healthy Meal Preparation
Supporting personal needs
Feeding assistance expert
Medical Records Management
Dementia and Alzheimer's knowledge
Companionship and emotional support
Direct Patient Care
Outpatient care
Documenting behaviors
Patient-focused care
Recording vital signs
Observing responses
Medical office administration
Transporting patients
Privacy and confidentiality
Desktop support
Critical thinking
Compassion
Teambuilding
Organization and Time management
Flexible & Adaptable
Relationship-Building
Leadership
Cultural awareness
Supervision
Staff education and training
Education
San Juan High SchoolCitrus Heights, CAExpected in 06/2010 ā āDiploma:General Ed - GPA:
Bryant University Online, Expected in 02/2023 ā āAssociate Of Business Administration:Buisness Management - GPA:
Work History
Dignity Health - Resident Care Aide Lincoln, NE, 04/2020 - 12/2020
Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
Followed nutritional plans to prepare optimal meals, including purchasing ingredients from local shops.
Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Furthered skills by actively taking part in employee trainings and taking classes in subjects to improve Skill.
Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
Kept close eye on behavior and emotional responses of clients, consulting with Job title to address concerns and protect each person from any harm.
Reported any unusual or urgent circumstances in patients' condition or environment immediately to Job Title.
Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
Documented residents' behavior in terms of mental status, sleeping and eating patterns in medical record books.
Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
Recognized and reported abnormalities and/or changes in patients' health status to case manager.
Checked vital signs on Timeframe basis and contacted Job title regarding any patient health concerns or behavioral changes.
Ran errands for customers, including shopping, and picking up other necessities.
Remained alert to problems or health issues of clients and competently responded.
Cooked tasty, nourishing meals for patients with Type and Type conditions to promote better nutrition.
Recorded vital signs, such as temperature, blood pressure, pulse, or respiration rate, as directed by medical or nursing staff.
Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
Monitored and assisted residents through individual service plans.
Determined specific needs and provided most appropriate level of services for patient well-being.
Helped clients with hygiene-related tasks such as brushing teeth, bathing, grooming and toileting.
Administered Type and Type medications to patients and remained vigilant for negative side effects.
Helped clients manage money, pay bills and shop for groceries or personal items.
Performed household tasks such as laundry, dusting, washing dishes and vacuuming.
Provided patients with assistance in completing such tasks as Task and Task, effectively reducing daily burden on family members.
Planned, prepared and served meals and snacks according to prescribed diets.
Increased medication knowledge and medical terminology prowess through consistent research and continuing education.
Scheduled and accompanied clients to medical appointments.
Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
Shopped for groceries regularly in order to keep house stocked with necessities.
Love at home was bought out by harmony, harmony was bought out by rxhealthcare.
Offered social support by transporting individuals to events and activities, in addition to medical appointments and shopping trips.
Kept household areas clean and well-stocked, ran errands, managed laundry and completed weekly grocery shopping.
Assisted clients with daily living needs, including bathing and personal grooming, to maintain self-esteem and general wellness.
Directed incoming calls to internal personnel and departments, routing to best-qualified department.
Liaised with vendors, contractors and professional services personnel to properly process orders in alignment with needs and specifications of management.
Drafted professional memos, letters and marketing copy to support business objectives and growth.
Helped family members plan healthy meals, purchase ingredients and cook meals to provide adequate nutrition for client wellbeing.
Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Conferred with Job title to discuss patient condition and medical care, helping to optimize treatments and enhance outcomes.
Built strong relationships with clients to deliver emotional support and companionship.
Determined specific needs and provided most appropriate level of services for patient well-being.
Collected, sorted, distributed and sent mail and packages.
Monitored premises, screened visitors, updated logs and issued passes to maintain security.
Operated multi-line telephone system to independently handle over Number calls each day.
Provided safe mobility support to help patients move around personal and public spaces.
Routed incoming mail and messages to relevant personnel without delay.
Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
Answered Number incoming calls daily to resolve Type and Type issues and schedule appointments.
Kept close eye on client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
Aggregated and prepared documentation and reports for office meetings, distribution and filing.
Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Wrote professional business documents, such as Type and Type.
Supported various administrative duties by proofreading, transcribing and invoicing.
Answered high-volume, multi-line telephone, directing callers to appropriate company personnel.
Received Number in-bound calls and initiated Number out-bound daily calls to introduce customers to products and services offered.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Oversaw inventory activities, including materials monitoring, ordering or requisition and supply stocking or re-stocking.
Sorted, received and distributed mail correspondence between departments and personnel.
Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
Assisted in administrative duties for office team, including making phone calls, copies and schedules.
Answered incoming calls on high-volume, multi-line phone switchboard and pleasantly transferred callers to appropriate personnel.
Kept records in Software to maintain Type data by entering and updating information.
Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.
Assisted over Number customers via phone each Timeframe.
Worked to improve and enhance patient lives through effective and compassionate care.
Used Software and Software to maintain records of services performed and apparent condition of patients.
Triaged incoming calls on Number-line phone system and directed to departments based on customer needs.
Balanced Job title availability, customer schedules and maximum load levels when scheduling appointments.
Increased level of independence by providing daily undertakings that promote self-management by assisting consumers in their daily personal tasks including bathing and dressing.
Scheduled and confirmed appointments and meetings for Job Title.
Recognized and reported abnormalities and/or changes in patients' health status to case manager.
Assisted patients with self-administered medications through Action and Action.
Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
Shopped for groceries regularly in order to keep house stocked with necessities.
Kept patients mentally alert by entertaining, conversing and reading aloud to patients.
Provided clerical support to Number company employees by copying, faxing and filing documents.
Changed dressings, bandages and binders to maintain proper healing and sanitary measures.
Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
Transported Number patients daily via wheelchair to and from rehabilitation and daily activities.
Welcomed all customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Answered and quickly redirected up to Number calls per Timeframe.
Coordinated travel accommodations for staff and out-of-town visitors, including vouchers, agendas and transportation.
Monitored and screened visitors to verify accessibility to inter-office personnel.
Performed household tasks such as laundry, dusting, washing dishes and vacuuming.
Maintained frequent supervision of residents unable to call for assistance.
Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers.
Kept reception area clean and neat to give visitors positive first impression.
Documented residents' behavior in terms of mental status, sleeping and eating patterns in medical record books.
Don's Diner - Waitress City, STATE, 01/2009 - 11/2011
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Assessed Number square-foot restaurant and lounge according to state and federal cleanliness standards.
Decreased customer wait times by enlisting coworkers assistance for multi-order delivery to avoid spilling or dropping food.
Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
Prepared beverages and filled food orders for customers.
Prepared specialty desserts for customers including Type and Type.
Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
Stayed up-to-date on menu changes to offer current and accurate information and help customers select optimal meal choices based on individual preferences.
Kept server areas clean and stocked during service hours to increase efficiency while working tables.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Prepared hot and cold beverages to highest standard while providing guests with legendary customer service.
Inspected dishes and utensils for cleanliness, sending back to be washed again when necessary.
Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
Bussed and reset Number tables per shift, working efficiently to keep dining room and work areas clean.
Suggested appropriate food and drink pairings to increase per-ticket sales.
Displayed enthusiasm and promoted Type service to customers, successfully increasing referrals and walk-in business.
Folded napkins and prepared silverware sets to provide adequate supply for host station.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Used cash registers and credit card machines to cash out customers, handling average sale of $Amount per table.
Supervised restocking of salad bar and buffet for lunch and dinner service.
Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
