resident aide resume example with 7+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - : - -

I am a Qualified CNA specializing in personal care and related services under direction, instruction and supervision of registered nurse. Also, diligent about keeping areas clean and organized to maintain healthful, safe environment. I am a compassionate person who is focused on helping clients maintain personal hygiene and assisting with all aspects of activities of daily living, as well as skilled in preparing meals, maintaining organized living spaces, and documenting behaviors. I am Committed to emotional and social support to promote overall wellness. Knowledgeable and compassionate Nursing staff member with [Number]+ years of [Job Title] experience. Diligent about serving all facets of patient medical and personal needs. Focused on delivering high-quality care to individuals of all backgrounds while protecting patient safety and promoting satisfaction with facility services.

  • Household organization
  • Meal planning
  • Client relationship management
  • Patient Care
  • Communication
  • Team building
  • Friendly, positive attitude
  • Multitasking
  • Reliable and trustworthy
  • Critical thinking
  • PPE use
  • OSHA/HIPAA trained
  • CPR/AED certified
  • Supervision
  • Customer relations
  • Time Management
  • Orientating and training
  • Staff development
  • Product and service knowledge
04/2019 to Current
Resident Aide Christian Living Communities Greenwood Village, CO,
  • Conducted games and other activities to engage clients and provide mental stimulation and entertainment.
  • Assisted residents with activities of daily living, including bathing, hygiene, mobility and nutrition.
  • Communicated resident concerns to staff and manager and made recommendations for changes.
  • Observe/reminders of self-administered prescriptions, complying with all medication tracking procedures.
  • Maintained confidential accurate records of resident status and treatment plans.
  • Positioned residents for comfort and to prevent skin pressure problems.
  • Implemented behavior modification techniques to maintain calm atmosphere.
  • Reported unusual symptoms and behaviors of residents to staff and manager.
  • Assessed status of residents continuously and reported observations to treatment team.
  • Supported residents during periods of emotional distress with calm, caring manner.
  • Assisted over 12 residents with daily needs, including personal hygiene, dressing and transferring from chairs to bed.
  • Helped transition patient between bed, wheelchair and automobile to provide safe mobility support.
  • Dressed, groomed and fed patients with limited physical abilities to support basic needs.
10/2015 to 04/2019
Assistant Front End Manager Wegmans Food Markets Zebulon, NC,
  • Organized and updated schedules to optimize coverage for expected customer demands.
  • Maintained detailed and accurate accounting records by overseeing documentation of sales, purchases and requisitions.
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
  • Taught junior employees how to meet operational and sales goals with proactive strategies.
  • Delegated work to employees based on shift requirements, individual strengths and unique training.
  • Promoted store loyalty program to increase customer engagement and drive consistent sales.
  • Reviewed safety, health and sanitation processes throughout all areas and enforced rules to promote security and safety.
  • Managed opening and closing procedures by reconciling sales records and cash transactions.
  • Delegated work to employees based on shift requirements, individual strengths and unique training.
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Addressed and welcomed large volume of guests to business per day, improving overall customer service and engagement.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Resolved customer problems by investigating issues, answering questions and building rapport.
  • Supervised team of 10 Cashiers and 5 baggers, promoting positive work environment through effective communication, active engagement and hands-on assistance.
  • Delivered key administrative support to coworkers, taking on additional tasks during peak times.
  • Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
  • Handled payment processing duties and provided customers with receipts and proper bills and change.
  • Answered phones, responded to customer inquiries and transferred calls to appropriate staff members.
  • Maintained accurate bookkeeping of important files, ran reports and delivered updates on occupancy and revenues to supervisor.
08/2017 to 10/2018
Dental Assistant Unc Health Care Systems Hillsborough, NC,
  • Educated patients on postoperative and general oral health care by suggesting warm saltwater rinsing, pain medication dosage, flossing methods, and brushing techniques.
  • Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
  • Assisted dentists in permanent and temporary restorative procedures, including applying dental fillings, placing temporary crowns, seating permanent crowns, extractions, and ortho appliances.
  • Created dental x-rays using traditional and digital methods to help dentists detect tooth decay, cavities and other issues needing to be treated.
  • Educated patients on techniques to optimize oral hygiene, control plaque and protect teeth and gums.
  • Took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work.
  • Assisted in application of sealants and protective coatings to teeth, protecting enamel and preventing cavities.
  • Entered patient data into dental records system using eaglesoft/dentrix and observed all confidentiality rules to maintain patient privacy.
  • Stocked and prepared exam and treatment rooms by setting up required instruments, tools, supplies and equipment.
  • Escorted patients to exam rooms while making friendly conversation to prepare for cleanings and procedures.
  • Sterilized tools, exam chair, trays and surfaces for clean and safe dental office.
06/2012 to 03/2014
Certified Nursing Assistant Revohealth Fridley, MN,
  • Responded to patient alarms and needs
  • Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
  • Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
  • Documented activities and recorded information in EMR system.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
  • Managed and maintained patient rooms, shared-living areas and nursing stations.
  • Examined and addressed lacerations, contusions and physical symptoms to assess and prioritize need for further attention.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
Education and Training
Expected in to to
: Nursing
Heartland Community College - Normal, IL
Expected in to to
: Nursing
Southern Illinois University Of Edwardsville - Edwardsville, IL,
  • Certified Nursing Assistant - [2021]
  • CPR/AED certified-[2020]

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Resume Overview

School Attended

  • Heartland Community College
  • Southern Illinois University Of Edwardsville

Job Titles Held:

  • Resident Aide
  • Assistant Front End Manager
  • Dental Assistant
  • Certified Nursing Assistant


  • Some College (No Degree)
  • Some College (No Degree)

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