Goal-oriented Caregiver dedicated to high levels of customer satisfaction and meeting aggressive business goals. Hardworking and Energetic with specialized knowledge in Customer Service and Home Health.
Skills
Trusted key holder
Creative problem solver
MS Windows proficient
Quick learner
Proficient in cash management
Credit card processing
POS systems expert
Medical terminology knowledge
Multi-line phone talent
Strategic sales knowledge
Work History
07/2013 to 03/2014
Resident AideDiakon Lutheran Social Ministries – Pottsville, PA,
Encourage residents to join activities
Administer bedside or personal care, such as ambulation or personal hygiene assistance.
Prepare and maintain records of client progress and services performed, reporting changes in client condition to manager or supervisor.
Perform housekeeping duties, such as cooking, cleaning, washing clothes or dishes, or running errands.
Care for individuals or families during periods of incapacitation, family disruption, or convalescence, providing companionship, personal care, or help in adjusting to new lifestyles.
02/2013 to Current
Persoal SupportHenry Schein – Raleigh, NC, United States
Provide in home services and personal care to elderly and disabled patients
Administer bedside or personal care, such as ambulation or personal hygiene assistance.
Prepare and maintain records of client progress and services performed, reporting changes in client condition to manager or supervisor.
Perform housekeeping duties, such as cooking, cleaning, washing clothes or dishes, or running errands.Care for individuals or families during periods of incapacitation, family disruption, or convalescence, providing companionship, personal care, or help in adjusting to new lifestyles.
Provide clients with communication assistance, typing their correspondence or obtaining information for them.
2013 to 04/2013
Customer Service RepGiant Eagle, Inc. – Glenshaw, PA, United States
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Explain to customers how specific types of advertising will help promote their products or services in the most effective way possible.
Provide clients with estimates of the costs of advertising products or services.
Check to ensure that appropriate changes were made to resolve customers' problems.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Refer unresolved customer grievances to designated departments for further investigation.
04/2012 to 06/2012
Person Care AideScientific Games – Pennsylvania, AL, United States
Prepare and maintain records of client progress and services performed, reporting changes in client condition to manager or supervisor.
Perform housekeeping duties, such as cooking, cleaning, washing clothes or dishes, or running errands.
Care for individuals or families during periods of incapacitation, family disruption, or convalescence, providing companionship, personal care, or help in adjusting to new lifestyles.
Administer bedside or personal care, such as ambulation or personal hygiene assistance.
Transport clients to locations outside the home, such as to physicians' offices or on outings, using a motor vehicle.
Plan, shop for, or prepare nutritious meals or assist families in planning, shopping for, or preparing nutritious meals.
04/2012 to 05/2012
Line ServerC&S Family Of Companies – Queens, NY, United States
Serve food, beverages, or desserts to customers in such settings as take-out counters of restaurants or lunchrooms, business or industrial establishments, hotel rooms, and cars.
Prepare bills for food, using cash registers, calculators, or adding machines, and accept payment or make change.
Clean and organize eating, service, and kitchen areas.
Notify kitchen personnel of shortages or special orders.
Communicate with customers regarding orders, comments, and complaints.
02/2012 to 02/2012
PackerHolz Motors – Franklin, WI, United States
Load materials and products into package processing equipment.
Examine and inspect containers, materials, and products to ensure that packing specifications are met.
Obtain, move, and sort products, materials, containers, and orders, using hand tools.
2012 to 02/2012
AuditorNorth Country Academy – Fairport, NY, United States
Collect and analyze data to detect deficient controls, duplicated effort, extravagance,.
fraud, or non-compliance with laws, regulations, and management policies.
Prepare detailed reports on audit findings.
09/2011 to 10/2011
Appointment SetterHenry Schein – Rhode Island Area, RI, United States
Operate telephone switchboard to answer, screen, or forward calls, providing information,.
taking messages, or scheduling appointments.
Transmit information or documents to customers, using computer, mail, or facsimile machine.
Obtain names and telephone numbers of potential customers from sources such as telephone directories, magazine reply cards, and lists purchased from other organizations.
06/2011 to 09/2011
Daycare teacherCentury Park Associates – Alamosa, CO, United States
Maintain a safe play environment.
Observe and monitor children's play activities.
Communicate with children's parents or guardians about daily activities, behaviors, and related issues.
Establish and enforce rules for behavior, and procedures for maintaining order.
Teach basic skills such as color, shape, number and letter recognition, personal hygiene, and social skills.
Organize and lead activities designed to promote physical, mental and social development, such as games, arts and crafts, music, storytelling, and field trips.
Read books to entire classes or to small groups.
Attend to children's basic needs by feeding them, dressing them, and changing their diapers.
Arrange indoor and outdoor space to facilitate creative play, motor-skill activities, and safety.
03/2011 to 05/2011
Customer Service RepOlan Mills Studio – City, STATE, United States
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers' problems.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
11/2010 to 03/2011
Sales AssociateSkillz Clothing – City, STATE, United States
Greet customers and ascertain what each customer wants or needs.
Describe merchandise and explain use, operation, and care of merchandise to customers.
Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
Compute sales prices, total purchases and receive and process cash or credit payment.
Education
Expected in 2007
High School Diploma: Tyner Academy - Chattanooga, TN GPA:
Expected in
High school diploma Captain of dance: Lane College - , TN GPA:
Expected in
Completed coursework towards Biology, 2007- 2009: - , GPA: First year made the deans list First year made the deans list
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