LiveCareer-Resume

resident aide resume example with 9+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary
Goal-oriented Caregiver dedicated to high levels of customer satisfaction and meeting aggressive business goals. Hardworking and Energetic with specialized knowledge in Customer Service and Home Health.
Skills
  • Trusted key holder
  • Creative problem solver
  • MS Windows proficient
  • Quick learner
  • Proficient in cash management
  • Credit card processing
  • POS systems expert
  • Medical terminology knowledge
  • Multi-line phone talent
  • Strategic sales knowledge
Work History
Resident Aide, 07/2013 - 03/2014
Diakon Lutheran Social Ministries Pottsville, PA,
  •  Encourage residents to join activities
  • Administer bedside or personal care, such as ambulation or personal hygiene assistance.
  • Prepare and maintain records of client progress and services performed, reporting changes in client condition to manager or supervisor.
  • Perform housekeeping duties, such as cooking, cleaning, washing clothes or dishes, or running errands.
  • Care for individuals or families during periods of incapacitation, family disruption, or convalescence, providing companionship, personal care, or help in adjusting to new lifestyles.
Persoal Support, 02/2013 - Current
Henry Schein Raleigh, NC, United States
  • Provide in home services and personal care to elderly and disabled patients
  • Administer bedside or personal care, such as ambulation or personal hygiene assistance.
  • Prepare and maintain records of client progress and services performed, reporting changes in client condition to manager or supervisor.
  • Perform housekeeping duties, such as cooking, cleaning, washing clothes or dishes, or running errands.Care for individuals or families during periods of incapacitation, family disruption, or convalescence, providing companionship, personal care, or help in adjusting to new lifestyles.
  • Provide clients with communication assistance, typing their correspondence or obtaining information for them.
Customer Service Rep, 2013 - 04/2013
Giant Eagle, Inc. Glenshaw, PA, United States
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Explain to customers how specific types of advertising will help promote their products or services in the most effective way possible.
  • Provide clients with estimates of the costs of advertising products or services.
  • Check to ensure that appropriate changes were made to resolve customers' problems.
  • Determine charges for services requested, collect deposits or payments, or arrange for billing.
  • Refer unresolved customer grievances to designated departments for further investigation.
Person Care Aide, 04/2012 - 06/2012
Scientific Games Pennsylvania, AL, United States
  • Prepare and maintain records of client progress and services performed, reporting changes in client condition to manager or supervisor.
  • Perform housekeeping duties, such as cooking, cleaning, washing clothes or dishes, or running errands.
  • Care for individuals or families during periods of incapacitation, family disruption, or convalescence, providing companionship, personal care, or help in adjusting to new lifestyles.
  • Administer bedside or personal care, such as ambulation or personal hygiene assistance.
  • Transport clients to locations outside the home, such as to physicians' offices or on outings, using a motor vehicle.
  • Plan, shop for, or prepare nutritious meals or assist families in planning, shopping for, or preparing nutritious meals.
Line Server, 04/2012 - 05/2012
C&S Family Of Companies Queens, NY, United States
  • Serve food, beverages, or desserts to customers in such settings as take-out counters of restaurants or lunchrooms, business or industrial establishments, hotel rooms, and cars.
  • Prepare bills for food, using cash registers, calculators, or adding machines, and accept payment or make change.
  • Clean and organize eating, service, and kitchen areas.
  • Notify kitchen personnel of shortages or special orders.
  • Communicate with customers regarding orders, comments, and complaints.
Packer, 02/2012 - 02/2012
Holz Motors Franklin, WI, United States
  • Load materials and products into package processing equipment.
  • Examine and inspect containers, materials, and products to ensure that packing specifications are met.
  • Obtain, move, and sort products, materials, containers, and orders, using hand tools.
Auditor, 2012 - 02/2012
North Country Academy Fairport, NY, United States
  • Collect and analyze data to detect deficient controls, duplicated effort, extravagance,.
  • fraud, or non-compliance with laws, regulations, and management policies.
  • Prepare detailed reports on audit findings.
Appointment Setter, 09/2011 - 10/2011
Henry Schein Rhode Island Area, RI, United States
  • Operate telephone switchboard to answer, screen, or forward calls, providing information,.
  • taking messages, or scheduling appointments.
  • Transmit information or documents to customers, using computer, mail, or facsimile machine.
  • Obtain names and telephone numbers of potential customers from sources such as telephone directories, magazine reply cards, and lists purchased from other organizations.
Daycare teacher, 06/2011 - 09/2011
Century Park Associates Alamosa, CO, United States
  • Maintain a safe play environment.
  • Observe and monitor children's play activities.
  • Communicate with children's parents or guardians about daily activities, behaviors, and related issues.
  • Establish and enforce rules for behavior, and procedures for maintaining order.
  • Teach basic skills such as color, shape, number and letter recognition, personal hygiene, and social skills.
  • Organize and lead activities designed to promote physical, mental and social development, such as games, arts and crafts, music, storytelling, and field trips.
  • Read books to entire classes or to small groups.
  • Attend to children's basic needs by feeding them, dressing them, and changing their diapers.
  • Arrange indoor and outdoor space to facilitate creative play, motor-skill activities, and safety.
Customer Service Rep, 03/2011 - 05/2011
Olan Mills Studio City, STATE, United States
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Check to ensure that appropriate changes were made to resolve customers' problems.
  • Determine charges for services requested, collect deposits or payments, or arrange for billing.

 

Sales Associate, 11/2010 - 03/2011
Skillz Clothing City, STATE, United States
  • Greet customers and ascertain what each customer wants or needs.
  • Describe merchandise and explain use, operation, and care of merchandise to customers.
  • Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
  • Compute sales prices, total purchases and receive and process cash or credit payment.
Education
High School Diploma: , Expected in 2007
-
Tyner Academy - Chattanooga, TN
GPA:
Status -
High school diploma Captain of dance: , Expected in
-
Lane College - , TN
GPA:
Status -
Completed coursework towards Biology, 2007- 2009: , Expected in
-
- ,
GPA: First year made the deans list
Status - First year made the deans list
Skills
adding machines, advertising, billing, calculators, call center, Cashier, cash registers, clerical, cooking, credit, client, clients, customer service, facsimile machine, materials, mail, policies, progress, recording, reporting, Retail, sales, scheduling, supervisor, switchboard, telephone

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Resume Overview

School Attended

  • Tyner Academy
  • Lane College

Job Titles Held:

  • Resident Aide
  • Persoal Support
  • Customer Service Rep
  • Person Care Aide
  • Line Server
  • Packer
  • Auditor
  • Appointment Setter
  • Daycare teacher
  • Customer Service Rep
  • Sales Associate

Degrees

  • High School Diploma
  • High school diploma Captain of dance
  • Completed coursework towards Biology, 2007- 2009

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