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Resident Aide Resume Example

Resume Score: 80%

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RESIDENT AIDE
Professional Summary

I've had a broad range of experience in my work life from customer service to security and from telecommunications to aerospace. With each new opportunity I brought with me my desire to excel and master my task as well as an unwavering optimism that reinforces my positive attitude in the work place. I believe this attitude bolsters a productive work environment that everyone, co-works and clients alike, benefit from. While each position I've held has had it's challenges and rewards, I'm now seeking to apply the skills and experience I've amassed to work which has greater purpose and meaning to me as well as my community. I've had to invaluable opportunity to work with clients recovering form alcohol and narcotic addiction via Tulalips Tribes Healing Lodge for the past 2 years. Here I was able to hone my ability to communicate with and motivate recovering addicts to improve the quality of their lives by building trusting, respect based relationships. I hope to continue my education in this field and obtain a position that will enable to keep serving my community.

Skills
  • Staff collaboration
  • Filing and data archiving
  • Chauffeuring
  • Medical chart documentation
  • Schedule Management
  • Travel administration
  • Physical therapy administration
  • Problem resolution
  • Customer service
  • Supervision
  • Relationship development
  • Communications
  • First Aid/CPR
  • MS Office
  • Computer assistance
  • Computer knowledge
  • Computer literacy
  • Type 60 WPM
Work History
Resident Aide, 08/2018 to 07/2020
Tulalip Tribes – Stanwood, WA
  • Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
  • Planned, prepared and served meals and snacks according to prescribed diets.
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
  • Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
  • Ran errands for customers, including shopping, and picking up other necessities.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Remained alert to problems or health issues of clients and competently responded.
  • Helped clients manage money, pay bills and shop for groceries or personal items.
  • Monitored and assisted residents through individual service plans.
  • Kept close eye on behavior and emotional responses of clients, address concerns and protect each person from any harm.
  • Recognized and reported abnormalities and/or changes in patients' health status to case manager.
  • Scheduled and accompanied clients to medical appointments.
  • Documented residents' behavior in terms of mental status, sleeping and eating patterns in medical record books.
  • Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
Delivery Partner, 09/2016 to 08/2018
Uber – Seattle, WA
  • Conferred with dispatch to relay delays, receive route and adjust plans to meet daily targets.
  • Successfully avoided time delivery delays by carefully planning best routes.
  • Fostered positive working relationships with customers by responding to questions and concerns.
  • Communicated customer complaints, requests and feedback to company management for swift resolution.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Completed on-time deliveries by choosing best and most efficient routes.
Program Coordinator, 12/2013 to 09/2016
Zodiac Aerospace – Marysville, WA
  • Provided ongoing direction and leadership for program operations.
  • Maintained tight production timetables and quality standards to meet customer delivery expectations.
  • Orchestrated smooth and efficient program development by collaborating cross-functionally across departments.
  • Coordinated daily tasks including inter-department communication, office upkeep and inventory maintenance.
  • Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
  • Resolved client issues quickly using interpersonal communication and negotiating realistic schedules.
  • Determined customer needs and developed program initiatives according to preferences.
  • Developed proposals and operational plans within assigned area.
  • Adjusted program mechanics to account for changing conditions.
  • Motivated and directed staff to optimize work station operations using inspirational leadership communication to ensure ontime customer deliveries.
  • Maintained regular communication between departments via email and phone calls to coordinate program logistics.
  • Prepared monthly reports for upper management including P&L and sales trends.
  • Entered data in Excell, M3 system and handled database maintenance.
Education
High School DiplomaMaryvsille Pillchuck Highschool - Marysville, WA
Certificate of Physical And Nutritional Science: Physical Fitness Technician, 09/2009
National Personal Training Institute of Seattle - Seattle, WA
No Degree: Human ServicesEverett Community College - Everett, WA
  • Continuing education in Human Services.
  • Expected graduation date - April / 2021
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Tulalip Tribes
  • Uber
  • Zodiac Aerospace

School Attended

  • Maryvsille Pillchuck Highschool
  • National Personal Training Institute of Seattle
  • Everett Community College

Job Titles Held:

  • Resident Aide
  • Delivery Partner
  • Program Coordinator

Degrees

  • High School Diploma
    Certificate of Physical And Nutritional Science : Physical Fitness Technician , 09/2009
    No Degree : Human Services

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