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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Links
  • linkedin.com/in/Jessica-Claire-15796417b
Professional Objective

Enthusiastic student eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of markets and management and training in accounting. Motivated to learn, grow and excel in Business.

Skills
  • Operations Management
  • Staff Recruitment & Training
  • Purchasing/Inventory
  • Cost Controls
  • Customer Relations
  • Quality Management
  • Public speaking
  • Project Management
  • Team leadership
  • Self-motivated
  • Staff development
  • Interpersonal and written communication
Work History
Residence Manager, 01/2021 - Current
Good Shepherd Hospice Holbrook, NY,
  • Conducted tours, orientation and educational sessions for residents and families.
  • Strategized to improve resident care and satisfaction and held weekly meetings with directors to advocate for resident needs.
  • Provided swift and knowledgeable emergency support in line with campus crisis protocols.
  • Facilitated floor meetings to discuss concerns, review complaints and convey information about policy changes.
  • Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
Residence Manager, 07/2019 - 01/2021
St. Catherine Of Siena East Hampton, NY,
  • Provided for peaceful and safe tenant relations through complaint management and conflict resolution.
  • Used Onestep software to maintain resident database of personal information, repairs and lease agreements.
  • Fostered community relationships to improve resident satisfaction through University commitments and Outreach.
  • Supported personal needs of residents dealing with diverse conditions.
  • Enforced policies and safety standards through building and room rounds.
Peer Ambassador, 10/2019 - 03/2020
The Haven At College City, STATE,
  • Conferred with educators to identify current classroom concerns and diversify instructional strategies surrounding substance abuse and mental health.
  • Developed team communications and information for meetings.
  • Optimized student educational strategies with clear advice on choices, progression and treatment options.
  • Spoke with universities and community groups to expand community engagement and program outreach.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service.
  • Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Sales Representative & Crew Chief, 2018 - 2019
Masonry & Remodeling City, STATE,
  • Worked in various positions in support of owner, based on prioritized needs of company.
  • Performed Sales cold-calling and follow-ups with leads to secure new revenue.
  • Responded to telephone and in-person requests for information.
  • Prepared job quotes for customers.
  • Directed remodeling job crews to ensure each job was completed correctly and within estimated time span.
Education
Associate of Science: Business Operations Management, Expected in 05/2021
-
Harford Community College - Bel Air, MD
GPA:

3.75 GPA

Coursework in Business Administration

Minor in Computer Systems & Human Resources Management

Anticipated graduation in 2023

Transferring 2021 to 4 year

  • Member of Phi Theta Kappa Honor Society
  • Received The Kelly Group Scholarship
  • Received Honors Program Harford Scholarship
  • Dean's List all semesters to current and Presdients list with a 4.0 final semester
Accomplishments

Management:

  • Collaborated with 5 universities in 2 states for the development of treatment options and indicators.
  • Collaborated with team of 6 in the development of a virtual outpatient platform implemented company wide to promote interaction and mitigate effects of substance abuse and mental health amongst college students during coronavirus pandemic.

Financial Management:

  • Managed budgeted costs through efficient inventory, purchasing, and training staff in knowledge of financial strategy.

Educational:

  • Achieved Dean's list every semester and Presidents list with 4.0 final semester
  • Recipient of 3 scholarships (one academic)
  • Honors Program and Honors Society
  • Participant in Harford Civil Rights Project supported by the National Endowment for the Humanities
  • One of six presenters at the first annual scholars summit
Computer Proficiency

Proficient in MS Office, Multiple POS Systems, Internet, Social Media platforms

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Resume Overview

School Attended

  • Harford Community College

Job Titles Held:

  • Residence Manager
  • Residence Manager
  • Peer Ambassador
  • Sales Representative & Crew Chief

Degrees

  • Associate of Science

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