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research specialist resume example with 7+ years of experience

JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Customer-oriented Retail Manager with over 7 years of experience in building relationships, developing marketing campaigns, cultivating partnerships, retaining top accounts and growing profit channels. Tactical team builder with expertise in introducing products, implementing pricing models and determining customer needs to deliver effective solutions.

Skills
  • Quality assurance standards
  • Data gathering and organization
  • Strong mathematical aptitude
  • Documentation ability
  • File management expertise
  • Research planning
  • Active listening
  • Teambuilding
  • Decision-making
  • Planning
  • Relationship building
  • Friendly, positive attitude
Experience
03/2020 to Current Research Specialist Cibus Corp. | San Diego, CA,
  • Developed and maintained databases, pulling relevant data as needed.
  • Collected relevant information for proposals, reports and publications.
  • Customer service
  • Minimized total number of delinquent accounts through transunion,google,bing,Facebook.
  • Served as representative of research interests and needs on committees, panels and groups.
  • Identified relevant questions and determined best methods of collection.
01/2020 to 06/2020 Fill in Assistant Store Manager Mcdonald's | East Windsor, NJ,
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
  • Set schedules and delegated assignments based on team strengths to optimize floor coverage and service levels.
  • Recruited and hired individuals demonstrating passion, dedication and added value to team.
  • Coached and developed store associates through formal and informal interactions.
  • Oversaw aspects of maintenance, inventory and daily activity management to provide optimized retail environment .
  • Promoted and supported strong relationships with local community organizations in surrounding areas
  • Collaborated with department heads to identify opportunity, develop timely solutions and create action plans.
  • Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
  • Maintained retail store presentation by overseeing merchandise replenishment, customer courtesy and inquiry response.
  • Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Achieved or exceeded business plans on consistent basis by engaging employees in key processes.
  • Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
11/2013 to 12/2019 Department Manager Walmart | City, STATE,
  • Oversaw efficient receiving and inventory management to keep stock within optimal levels.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
  • Enforced safety rules and other policies to protect employees and minimize company liability.
  • Balanced workloads to meet targets without overtaxing employees.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Streamlined ordering and Inventory procedures to identify top sellers and reduce over-stock.
  • Coached, trained and mentored new team members and manager trainees.
  • Determined performance goals for departmental employees and provided feedback on methods for reaching those milestones.
  • Supported shrinkage and safety awareness, reviewed sales and inventory data, identified trends and prepared reports for management.
  • Calculated expenses to correctly mark-up merchandise, remaining competitive.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Delegated work to staff, setting priorities and goals.
Education and Training
Expected in 01/2017 GED | Illinois Valley Community College, Oglesby, IL GPA:
Expected in Certified phlebotomy | Phlebotomy Sauk Valley Community College, Dixon, IL GPA:

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Resume Overview

School Attended

  • Illinois Valley Community College
  • Sauk Valley Community College

Job Titles Held:

  • Research Specialist
  • Fill in Assistant Store Manager
  • Department Manager

Degrees

  • GED
  • Certified phlebotomy

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