Research Remediation Representative Resume Example Wells Fargo Dealer Services

RESEARCH REMEDIATION REPRESENTATIVE

Summary

Amiable Research Remediation Representative 2 skilled in creating constructive and cooperative working relationships within a team setting. A solid leader who successfully follows through with team goals and expectations.

Experience

Wells Fargo Dealer ServicesMarch 2014 to CurrentResearch Remediation Representative
Winterville, NC

Frequently use WFDS system such as ITOP, Filenet, AFS, CARS, E-OSCAR, and CDRS.
Promote compliance as a core competency while ensuring state and federal regulations, are being applied within the credit dispute department.
Resolve credit inquiries and credit dispute for customers, credit bureaus, and internal personnel regarding to customer accounts with accuracy.
Interact with external staff member to discuss procedures about complex issues.
Research documentation of complex credit accounts.

NY Stylin Clothing, IncApril 2011 to March 2014Business Consultant
Fort Myers, FL

Communicate with wholesaler on a regular basis to get the best product for a reasonable price.
Monitored market conditions, product innovation, and competitors' product, prices and sales.
Negotiated details of contracts and payments and prepare sales contracts and order forms.
Estimated or quote prices, credit or contract terms, warranties, and delivery dates.

Richard M. Stearns Chapter 13 Trustee (Manpower Temp Agency)November 2013 to January 2014Bankruptcy Administrative Assistant
Greenville, NC

Compiled data for, reviews, reconciles, makes calculation using specified formulas and maintains records and documentation for specialized and technical programs.
Utilized spreadsheet programs and computer database systems, enter posts, verifies, handles and retrieves a wide variety of routine to complex accounting and financial data, reports and information.
Execute debtor's billing inquiries and account changes accurately and promptly.
Understanding of payment postings and the ability to read and understand payment histories.

Hutchens Law FirmDecember 2011 to November 2013Information Retrieval Analyst
Fayetteville, NC

Prepared special audit and control reports by collecting, analyzing, and summarizing operating information.
Checked figures, postings, and documents for correct entry, mathematical accuracy, and proper codes.
Compiled, compute and prepare handouts and finance information, such as closing costs and rate comparison sheets for mortgage companies.
Gathered data to assist in the creation of reinstatement and payoff reports for billing and the accounting department.

Fayetteville Environmental Services (Express Temp Agency)April 2011 to December 2011Customer Service Representative
Fayetteville, NC

Updated data in existing databases, changing the status of each customer's request in the correct manner.
Utilize computer technology to handle high call volumes.
Contacted existing customers and verify account information.
Directed specific departments or units to prepare and ship orders to designated location.

Anna's Linens Department StoreFebruary 2010 to January 2011Sales Associate
Fayetteville, NC

Managed cashiering activities in purchasing, returns and exchanges.
Prepared bank deposits by compiling data from cashiers, verifying and balancing receipts, and sending cash, checks, or other forms of payment to banks.
Performed administrative functions including tracking, ordering and managing inventory.
Assisted with presentation of window display, promotional presentations, and sales programs as assigned.

Fayetteville State UniversitySeptember 2008 to February 2010Office Assistant
Fayetteville, NC

Performed all data entry into banner database, including entry of new student intakes, tracking of application documents, enrollment documents, etc.
Clarify program requirements, policies and procedure for students.
Provided assistance in preparing documents and reports using Microsoft Excel and Oracle database software.
Provided outstanding customer service to prospective and current student, both in person and on the telephone.

Education

Fayetteville State UniversityDecember 2010B.S: Business AdministrationFayetteville, NC

Association to Advance Collegiate Schools of Business

Southern New Hampshire UniversityAugust 2015M.B.A: FinanceManchester, NH

Accreditation Council for Business School Program

Accreditation Council for Business Schools and Programs

Professional Affiliations

I have 2 years of experience of understanding compliance regulation, 2 years of experiences as a business consultant, and 8 years of experience in customer services.

Skills

Accounting, Administrative functions, Billing, Cashiering, Closing, Contracts, Credit, Customer Service, Data Entry, Databases, Managing Inventory, Microsoft Excel, Oracle Database, Organizational Skills, Presentations, Problem Solver, Purchasing, Read, Research, Sales, Time Management.

Resume Overview

Companies Worked For:

Wells Fargo Dealer Services
NY Stylin Clothing, Inc
Richard M. Stearns Chapter 13 Trustee (Manpower Temp Agency)
Hutchens Law Firm
Fayetteville Environmental Services (Express Temp Agency)
Anna's Linens Department Store
Fayetteville State University

School Attended

Fayetteville State University
Southern New Hampshire University

Job Titles Held:

Research Remediation Representative
Business Consultant
Bankruptcy Administrative Assistant
Information Retrieval Analyst
Customer Service Representative
Sales Associate
Office Assistant

Degrees

B.S : Business Administration
M.B.A : Finance
Accreditation Council for Business Schools and Programs

Research Remediation Representative Resume Example

Resume Score: 90%

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