LiveCareer-Resume

research assistant administrative assistant resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Attentive and personable Research Assistant and Administrative Assistant bringing 28 years of administrative support experience in dynamic office environments. Strong work history in document management, process improvement and regulatory compliance. Commended for cultivating positive work culture by cheerfully interacting with staff and customers.

Skills
  • Ease with Computers and Technology
  • Judgment and Decision Making
  • Verbal and Written Communication
  • Supply Inventory Control
  • Multitasking and Time Management
  • Appointment Coordination
  • Strong Organizational Skills
  • Multi-Line Telephone Systems
  • Research and Analytical Skills
  • Confidentiality and Data Protection
  • Database and Client Management Systems
  • Professional and Courteous
  • Document and File Management
  • Office Equipment Operation
  • Inventory Oversight
  • Website Updating
  • Travel Coordination
  • Spreadsheet Tracking
  • Presentation Development
  • Staff Orientation and Training
  • Mail Routing and Distribution
  • Data Entry
  • Document Sorting
  • Order Placement
  • Visitor Relations
  • Calendar Management
  • Fast Learner
  • Database Maintenance
  • Reception Duties
  • Meeting Note Taking
  • Blood Culturing
  • Butterfly Venipuncture
  • Sample and Form Matching
  • Vacuum Tube and Syringe Use
  • Written and Verbal Communication
  • Biohazard Policy Compliance
  • Sharps Collection
  • Sample Processing
Work History
Research Assistant/Administrative Assistant, 03/2007 - 05/2020
Gpm Investments Burton, MI,
  • Summarized search results by preparing written reports, graphs, fact sheets and tables.
  • Updated tracking spreadsheets with latest clients and Study information.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and effectiveness.
  • Transcribed and organized information to assist in preparing speeches and presentations.
  • Developed recordkeeping systems for study records and study documents to optimize operations and reduce project lags.
  • Completed forms, reports, logs and records to quickly handle all documentation for study data.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Answered, responded to and transferred over 50 daily phone calls on multi-line phone system.
  • Found new sources for office supplies and closely monitored inventory use to cut costs.
  • Surpassed team goals by partnering with team mates to implement best practices and protocols.
  • Created and implemented standard operating procedures for records handling.
  • Facilitated timely delivery of special projects to meet organizational and departmental objectives.
  • Successfully completed special projects to exceed goals of both [Type] department and overall organization.
  • Developed new filing and organizational practices, saving company time and money.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed two team calendars to strategically coordinate meetings, appointments and events.
  • Compiled numerous reports for program leaders.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Increased office efficiency by modernizing document organization systems.
  • Supported company leaders by managing and scheduling appointments and organizing itinerary.
  • Established administrative work procedures to track staff's daily tasks.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Maintained clean reception area to promote positive, professional environment for clients.
  • Answered multi-line phone system and transferred callers to appropriate department or staff member.
  • Liaised between clients and vendors and maintained effective lines of communication.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Composed and proofread memos, letters and reports to verify error-free communication.
  • Used RedCap, FreezerPro, ClinCards, to prepare various statistical records, data reports and other written material.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Managed filing system, entered data and completed other clerical tasks.
  • Performed research to collect and record study data.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Gathered and organized printed materials required for program participation.
  • Motivated and directed staff to align operations with organizational mission.
  • Provided ongoing direction and leadership for program operations.
  • Prepared monthly reports for upper management.
  • Entered data in various data systems.
  • Assisted with community resources for healthcare and mental health.
  • Oversaw numerous projects each year from concept through final delivery.
  • Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
  • Led onboarding activities for employees to equip staff in daily responsibilities.
  • Documented data and completed accurate updates to case records.
  • Completed home welfare checks to align with state and local program guidelines.
  • Built solid and trusting rapport with community families, fostering trust and communication to meet case needs.
  • Developed and maintained courteous and effective working relationships.
  • Used coordination and planning skills to achieve results according to schedule.
  • Oversaw daily operations to ensure high levels of productivity.
  • Planned, modified and executed research techniques, procedures and tests.
  • Validated incoming data to check information accuracy and integrity while independently locating and correcting concerns.
  • Gathered, arranged and corrected research data to create representative graphs and charts highlighting results for presentations.
  • Cataloged data and research into various databases.
  • Collaborated with leadership team to identify relevant questions and determine best methods of collection.
  • Helped team meet regulatory requirements by coordinating documentation and filings.
  • Organized participant-informed consent waivers and research scope documentation.
  • Supported design and implementation of survey instruments such as telephone questionnaires to obtain study information.
  • Evaluated potential subject participants to assess suitability for planned studies.
  • Attended seminars and symposiums to improve overall knowledge and understanding.
  • Worked both independently and collaboratively in fast-paced laboratory environment.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Maintained exam rooms by ordering supplies, transporting specimens, washing and packing instruments and changing solutions.
  • Logged patient information and recorded results into system using RedCap and FreezerPro Systems.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Collected fluid samples by using appropriate collection procedures.
  • Organized daily work based on collection priority.
  • Assisted with office procedures by monitoring patient flow, performing telephone screening and maintaining sample drug lists.
Substitute Teacher/Secretary, 10/1993 - 03/2007
Chinle Unified School District #24 City, STATE,
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Took over class for regular classroom teacher, managing assignments, student needs and recordkeeping.
  • Maintained day-to-day classroom management and discipline to promote learning initiatives.
  • Studied changing regional curriculums to maintain knowledge of lesson plans for short- and long-term substitute positions.
  • Organized and cleaned teaching areas after daily use to maintain high standards for returning teachers or other substitutes.
  • Helped students develop life-long learning skills and good study habits.
  • Implemented outlined grading and assessment techniques to document growth, development and knowledge advancements during teacher absence.
  • Collaborated with teaching staff to implement coordinated educational strategies and student support networks.
  • Provided instruction for students in core subject areas.
  • Took notes and prepared reports on school day activities to provide to primary teacher.
  • Leveraged classroom discussion strategies to engage students, promote topics and boost learning opportunities.
  • Worked with principal's office on disciplinary and safety issues.
  • Diversified classroom instruction and group activities to successfully support students with unique strengths and learning styles.
  • Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
  • Administered standardized assessments with strict requirements and documented information in permanent records.
  • Administered and graded tests and quizzes and reported performance to primary teacher.
  • Supervised lunchroom and recess activities.
  • Kept accurate and current attendance records and assignment sheets to maintain file compliance.
  • Developed rules and set goals to maintain order in classroom.
  • Assigned, explained and graded homework.
  • Answered multi-line telephones and greeted visitors and parents to facilitate office operations.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Answered multi-line phone system and transferred callers to appropriate department or staff member.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Maintained clean reception area to promote positive, professional environment for clients.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Completed forms, reports, logs and records to quickly handle all documentation for human resources.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Cashier, 10/1992 - 12/1992
Burger King City, STATE,
  • Helped customers complete purchases, locate items and join reward programs.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Collected and authorized payments of guests.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Greeted over 200 customers per day.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register to record transactions accurately and efficiently.
  • Performed cash, card and check transactions to complete customer purchases.
  • Demonstrated product features, answered questions, and redirected objections to highlight positive aspects.
Education
: Education, Expected in
-
Northern Arizona University - Flagstaff, AZ
GPA:
Status -
Associate Of Applied Science: Elementary Education, Expected in 05/2000
-
Dine College - Tsaile, Arizona,
GPA:
Status -
Certifications
  • HealthStream, CCHCF - 2007-2020
  • DOT/IATA Dangerous Goods Shipping, JHU - 2007-2020
  • Information Systems Security Awareness Training, IHS - 2007-2020
  • Bloodborne Pathogens, JHU 2007-2020
  • EEO & Sexual Harassment, CCHCF 2007-2020
  • Privacy Act & HIPAA, CCHCF 2007-2020
  • Car Seat Training and Proper Installation, JHU 2007-2020
  • Motivational Interviewing Training, JHU 2017
  • CPR & BLS, JHU 2007-2020
  • HemoCue Training, JHU 2019
  • NMSIIS, JHU 2019
  • ASIIS, JHU 2019
  • Food Handlers Training, JHU 2007-2020
,

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Northern Arizona University
  • Dine College

Job Titles Held:

  • Research Assistant/Administrative Assistant
  • Substitute Teacher/Secretary
  • Cashier

Degrees

  • Associate Of Applied Science

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: