Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -
Career Overview

Dedicated and reliable Administrative Assistant with more than 8 years of experience with exceptional customer service, decision making skills, strong work ethic, professional demeanor and great initiative.

Energetic, results-oriented team-player eager to bring strong administrative skills to a purpose driven department in need of top-level support.

Skill Highlights

Fluent in Microsoft Office

Research and report analysis

Excellent writing and communication skills

Experience in handling confidential matters

Complex schedule management

International and domestic travel administration

Strong problem solver

Project management

Core Accomplishments

Budget Monitoring

  • A gatekeeper on all political expenses and income, monitored all three PAC (Political Action Committee) accounts with a budget over $1 million annually. Improved budget clarity and enabled better planning by compiling quarterly budget reports and financial spreadsheets.

Project Coordination

  • Supervised the coordination and the completion of political campaigns and targeted legislation on behalf of the Director.
  • Planned and coordinated townhalls with over 200 participants.

Campaign Victories

  • Provided administrative and strategic assistance to win an average of 90% of all endorsed campaigns such as Jerry Brown for Governor 2014, Sheila Kuehl for LA County Supervisor 2014, Yes on Proposition 30 and No on Proposition 32.

Cost Saving Research

  • Developed knowledge and became an expert on political compliance laws including annual contribution limits and annual aggregates for all represented regions, thereby reducing political attorney costs.
Professional Experience
08/2011 to Current
Research Assistant Covance Omaha, NE,
  • Provides complex administrative support to the Director and 6 staffers in the Government Relations Department.
  • Assists the Director with confidential projects relating to sensitive political strategies and personnel matters.
  • Develops and maintains an electronic and paper filing system for the department.
  • Coordinates meetings with other department directors and serves as main department liaison to the public and the rest of the organization.
  • Drafts and produces fliers, presentation materials, political mass mailings, meeting minutes, confidential memos, reports, departmental instructions, email, and endorsement letters.
  • Handles complex scheduling for the Director and deputy director, maintains their Outlook calendars, arranges day to day and recurring meetings, sorts mail, screens and directs calls, takes clear and concise messages.
  • Manages all traveling arrangements and logistics for the Director and 6 Political staffers and any members attending the event.
  • Oversees political compliance for all departments involved in political work by assuring compliance with State rules and regulations, LA City Ethics Commission rules and all other applicable rules depending on the jurisdiction.
  • Advises the Director on ways to improve compliance and administrative efficiency.
  • Monitors the political budget, keeps track of expenses, handles all departmental purchasing requests, submits monthly expense reports including check requests, travel expenses, other purchase orders.
  • Handles personnel issues, hires, trains and supervises administrative interns. Collects and verifies time sheets and resolves any payroll issues in the department.
  • Creates detailed reports on information gathered from a variety of government sources.
  • Oversees logistics planning for monthly events or special events such as endorsement townhalls and political lobbying trips.
01/2008 to 08/2011
Member Resource Organizer Strativia Honolulu, HI,
  • Researched and interpreted applicable MOUs and policies to diagnose any possible contractual or language violations.
  • Provided accurate and immediate answers to members' questions about their work/ labor issues by researching their collective bargaining agreements, county/city policies, civil service rules or any applicable state laws.
  • Communicated and coordinated with members' Human Resources Representative on labor issues to come to resolutions between employees and their management.
  • Developed detailed knowledge on over 300 county/ city and union contracts and over 50 county policies, merit system rules and personnel policies.
  • Provided extensive support to members faced with disciplinary actions including written reprimands and termination.
  • Conducted presentations to visitors to help them better understand the functions of the Union.
  • Worked with leads and directors to develop training programs and improve standard operating procedures.
2005 to 01/2008
Legal Assistant Law Offices Of Sam X.J. Wu City, STATE,
  • Screened and directed calls for the attorney.
  • Maintained the attorney's calendar and informed him of his schedule on a daily basis.
  • Arranged his travel accommodations according to conference and court schedules.
  • Oversaw all administrative and operations aspects in the office.
  • Hired, trained and supervised junior legal secretaries.
  • Received mail and filtered it to the right departments and arranged it by deadlines and priorities for the attorney.
  • Drafted and mailed out letters to clients and prepared filings as instructed by the attorney.
  • Maintained electronic and hard copy case files.
  • Negotiated debt settlement for clients as needed.
Expected in 2008
Bachelor of Arts: Political Science, Minor in History
University of California, Riverside - Riverside, California

  • Fluent in Mandarin
  • Proficient in Cantonese
  • Basic conversational in Spanish
Continuing Education

Currently enrolled in Project Management Certification Course.

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  • Bachelor of Arts

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