research analyst resume example with 12+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Capable procurement and contracts manager successful at handling both operational and project-specific procurement needs. Data-driven and highly analytical in approaching short- and long-term supply requirements. Flexible smart worker ready to learn and contribute to team success.

  • Data collection and analysis
  • Research protocol development
  • Effective cross-functional communication skills
  • QA/QC assurance standards
  • Analytical and data driven mindset
  • Business performance analysis
  • Distribution experience and bid process management
  • ERP systems
  • Negotiation skills
  • Supplier relationship management
  • Team building
  • Policy improvements
  • Knowledge of functional and technical SAP modules
Education and Training
MBA: Business Administration/Management, Expected in 08/2022
Western Governors University - Salt Lake City, UT,
Status -
MBA: Business Administration And Management, Expected in 09/2021
Tekedia Institute - Boston, MA,
Status -
Bachelor of Science: Information And Computer Systems, Expected in 09/2009
Benson Idahosa University - Benin-City NG,
Status -
Research Analyst, 10/2019 - Current
Principal Financial Group Spokane Valley, WA,
  • Compiled and organized research data to produce reports and graphs. Used findings from research and data to make recommendations for business decisions.
  • Prepared regulatory documentation and presentations and highlighted findings to support project leads.
  • Composed competitor, consumer and marketplace data and used data to make reports and presentations.
  • Designed survey instruments and questionnaires to obtain desired research data.
  • Leveraged SPSS qualitative analysis software to identify data set correlations while performing qualitative functions. Designed and implemented program macros for statistical analyses.
  • Diminished obstacles and saved time, spearheading special projects through effective emergency resolution.
  • Applied specific demographic parameters to target research, which delivered excellent results.
  • Contributed to large-scale research project by authoring research project report on "application of satellite imaging in the defense sector as it impacts national security and fight against terrorism".
  • Conducted research and experiments on production journal in "modular refinery policy and sustainable peace in the Niger-Delta region of Nigeria." and test for results, documenting changes in in-depth reports.
  • Improved knowledge of defense and space technology in order to contribute in relevant and productive ways.
Procurement and Contracts Manager, 03/2016 - 09/2019
Safran Group Irving, TX,
  • Collaborated cross-functionally to correct supplier nonconformance issues and improve process capabilities. Sourced and vetted potential suppliers to provide quality goods on consistent schedules.
  • Reviewed and recommended changes to request for proposal (RFP), invitation for bids (IFB), request for qualifications (RFQ), and/or request for offer (RFO).
  • Managed continuous improvement strategies by employing lean approaches.
  • Built and managed successful team of buyers to handle over #35.80b in quarterly purchases.
  • Negotiated new and existing agreements or statements of work, requests for information, requests for proposal and reverse auction generation and facilitation.
  • Organized shipment paperwork, managed file systems and updated tracking spreadsheets using MS dynamics 365, oracle purchasing and SAP Ariba.
  • Formulated and implemented annual purchasing plans and contracts, covering OEM, import, ingredients, materials and equipment.
  • Established cross-functional team that exceeded benchmarked order management metrics and reduced average purchasing cycle times year-over-year.
  • Generated 54% reductions in material expenses by improving tracking, supplier and vendor contracts.
  • Created contract file; distribute contracts to authorized parties; updated contract information into the contracts management system; acted as liaison with managers to respond to requests to contract amendments, fiscal year revisions, and contract closure, with required supporting documents.
Supply Chain Manager, 08/2013 - 02/2016
Department Of The Interior Harpers Ferry, WV,
  • Implemented clear and effective planning strategies to meet supply chain needs, meet demand and optimize distribution.
  • Conducted vendor monitoring and supply chain management activities in compliance with internal logistics standards.
  • Implemented communication channels with customers, clientele and key vendors, prioritizing opportunities and ensuring quick problem resolution.
  • Kept production at peak levels, resolved shortages and optimized inventory to meet customer demands.
  • Boosted KPIs and continuous improvement strategies to enhance logistical operations and meet supply chain needs.
  • Administered sales and operations planning by forecasting demand, supply needs, purchasing and logistics requirements.
  • Oversaw distribution network by supervising purchasing, product orders, logistics details, customer care, quality of end products, compliance and warehouse inventory tracking.
  • Kept production quality, compliance and transportation consistent and in accordance with operational specifications. Aligned financial plans with operational targets and strategic goals to deliver optimal customer, profit and production results.
  • Increased profits by 34% related to supply chain operations plan and exceeded established goals. Oversaw creation, negotiation and delivery of clinical contracts valued at #7.9b.
  • Initiated changes resulting in 23% company-wide growth through creation and oversight of targeted metrics and application of lean six sigma techniques.
Procurement Analyst, 09/2009 - 07/2013
Tebol Energy City, STATE,
  • Facilitated negotiations on price, schedule and supplier exceptions to contractual requirements. Managed suppliers to meet program requirements with desired quality and delivery.
  • Prepared and documented key performance indicator reports to measure productivity and process success. Monitored critical and sensitive supplier lists to handle vendor processing exceptions.
  • Collaborated on and led procurement master data initiatives to improve processes.
  • Managed internal procurement database for updates and content changes. Spearheaded competitive sourcing events to solicit best pricing and terms from vendors.
  • Led supplier interactions to maintain consistent rapport and enforce contractual requirements.
  • Applied well-developed communication, interpersonal and collaboration skills to build effective working relationships with vendors and partners.
  • Mitigated logistics deficiencies, resolved shortages, and tracked missed or late deliveries while scheduling and expediting high-priority customers.
  • Entered order details into system and inputted updates accordingly using oracle purchasing.
  • Leveraged current and emerging industry trends, analyzed competitive market/sales analysis and discovered competitive best practices to develop business strategies and product assortments.
  • Identified opportunities for supply chain process cost control and performance improvement. Strengthened traceability, developing organization systems for purchase orders, invoices, pricing and reports.
  • Certification in Health, Safety and Environment (HSE) Competence Level 3, Chartered Institute of Environmental Health, April 2015, Credential ID 9712104
  • Certification in Health, Safety and Environment (HSE) Competence Level 1 & 2, Chartered Institute of Environmental Health, Mar 2014, Credential ID 9345109
  • Azure for DevOps: Continuous Integration, LinkedIn, 2021
  • Cloud Architecture: Core Concepts, LinkedIn, 2021
  • Cybersecurity with Cloud Computing, LinkedIn, 2021
  • Introduction to AWS for Non-Engineers: 1 Cloud Concepts, LinkedIn, 2021
  • Introduction to AWS for Non-Engineers: 2 Security, LinkedIn, 2021
  • Introduction to AWS for Non-Engineers: 3 Core Services, LinkedIn, 2021
  • Introduction to AWS for Non-Engineers: 4 Billing and Pricing, LinkedIn, 2021
  • Learning Kubernetes, LinkedIn, 2021
  • Oversaw team of 18 professionals in different purchasing and procurement capacities.
  • Set up and managed brand new purchasing department for start-up e-commerce business.
  • Earned "Top Performer" award in 2017 and 2019.
  • Exceeded sales goals by average of 38% in 2017 and 54% in 2019.
  • Led team to achieve outstanding purchasing results, earning recognition from upper management and financial reward.
  • Encompassed overall control of #350.8b budget and 18 member team while directing purchases of #268.9b.
  • Mentored talented team of 28 Procurement Assistant roles and job functions through extensive training, consistent feedback, and recommendations.
  • Assessed procedures and processes, implementing improvements to reduce waste and slash over #14.7m in costs.
English :
Native/ Bilingual:
Negotiated :
French :
Negotiated :
Yoruba :
Native/ Bilingual:
Negotiated :
Activities and Honors
  • Volunteer, American Red Cross Society
  • Member, Small Business Association (2019 - present)
  • Member, National Association of Healthcare Leadership Professionals (NAHLP)
  • Member, Society for Human Resource Management (SHRM)
Websites, Portfolios, Profiles

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Resume Overview

School Attended

  • Western Governors University
  • Tekedia Institute
  • Benson Idahosa University

Job Titles Held:

  • Research Analyst
  • Procurement and Contracts Manager
  • Supply Chain Manager
  • Procurement Analyst


  • MBA
  • MBA
  • Bachelor of Science

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