Reporting Analytics Consultant resume example with 20+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

Reporting and Analytics Consultant with advanced knowledge of Workday reporting.   Responds to shifting business needs and priorities in a systematic and effective way.  Quickly grasps business priorities to identify optimal solutions for delivering actionable information.

  • Workday Reporting Pro Certified
  • Database & Report design (Workday, Qlikview, MS Access, SQL Server, Teradata, Crystal)
  • Workforce Metrics, Analytics & Reporting
Work History
01/2016 to Current Reporting & Analytics Consultant Workday, Inc. | Home Office, FL, Built Human Resource reports & dashboards for managers and employees across enterprise.
01/2011 to 01/2016 Manager, Workforce Reporting Perry Ellis International Inc. | West Palm Beach, FL, Managed team of people and supported technical infrastructure and reports for managers across enterprise.
10/2007 to 01/2011 Workforce Reporting Consultant Unum | City, STATE, Provided support for reporting infrastructure for managers at Unum.
11/2006 to 10/2007 Retail Systems Specialist Hannaford Bros. Company | City, STATE,

Developed and maintained multiple applications across various operating systems and database platforms.  Established working relationships with outside vendors to coordinate all phases of  the system development life cycle, and ensure modifications and processes were in compliance with Sarbanes-Oxley requirements. 

  • Developed, tested, and implemented several applications including Cashier Audit Tracker and Deli Workflow Kiosk according to test plans and rollout schedules.  
  • Converted over 75 supermarkets from the legacy POS system to new Storeline POS in order to provide more efficient customer check-out, more accurate sales reporting, and improved process flow for data feeds.
  • Recovered over $500k in sales due lost/corrupted transaction files from technical problems at both store level and mainframe level.
  • Designed, developed, and implemented several reports allowing end-users to have visibility to cashier over/short data in addition to other sales/customer metrics.
  • Created documentation for use in training support staff and troubleshooting software/hardware issues, while providing 24-hour production support.

05/1998 to 11/2006 Applications Developer (PeopleSoft) Sager Electronics | City, STATE,

Accountable for working with end-users to design functional and technical specifications.  Develop, perform testing, and ensure project is successfully implemented within time constraints while additionally charged with debugging applications and documenting process flow and recovery procedures.  

  • Implemented several new systems including PeopleSoft ERP, PeopleSoft Portal, and Move WMS, meeting deadlines with little or no downtime after “go-live” date.
  • Designed new system process and provided training for several third party warehouses throughout the US, which resulted in Sager becoming the primary vendor for several large key customers.
  • Applied numerous upgrades to Infoship manifest system which resulted in helping to implement new international shipping requirements and improving overall system performance.
  • Developed new drop ship process for one of the company’s largest suppliers, enabling Sager to be first to market with virtual warehouse for supplier which resulted in increasing sales volume without increasing inventory investment.
  • Assisted in process design, development, and documentation of several interfaces to Peoplesoft which resulted in providing seamless integration with distribution center, lockbox, Taxware, and Cybersource credit card systems.
  • Applied over 200 delivered PeopleSoft patches to improve performance, enhance functionality, and keep up-to-date with most current versions of PeopleSoft.

Expected in 2011 Financial Planning Certificate | Bryant University, Smithfield, RI GPA:
Expected in 2002 MBA | Computer Information Systems Suffolk University, Boston, MA GPA:
Expected in 1998 Bachelor of Science | Economics/Finance Bentley University, Waltham, MA GPA:

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Resume Overview

School Attended

  • Bryant University
  • Suffolk University
  • Bentley University

Job Titles Held:

  • Reporting & Analytics Consultant
  • Manager, Workforce Reporting
  • Workforce Reporting Consultant
  • Retail Systems Specialist
  • Applications Developer (PeopleSoft)


  • Financial Planning Certificate
  • MBA
  • Bachelor of Science

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