• Six Sigma
• Lean Awareness
• Process Improvement Education
• Web page design and maintenance
• Create cost saving plans to capture revenue
• Team leader responsible for implementation of new systems, programs, and software
Enthusiastic Reporting Analyst eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Respectful of cultural diversity and strict HIPAA compliance.
Dedicated to improving accuracy and efficiency by maintaining and developing administrative and procedural processes. Focused and communicative individual possessing data entry, time management and customer service skills. Offering 25+ years of experience providing quality administrative support.
Develop structures and standards for use and maintenance of EPIC healthcare database management system. Collaborate with hospital and department management to maintain efficient access. Monitor performance of the EPIC database management system and restructure as needed. Gather and analyze requirements for database systems. Implement database maintenance and security procedures including adding and removing users, and administering quotas. Define and enforce database design standards as well as document new and existing database systems and procedures. Create and maintain a comprehensive database for auditing and budget. Provide database and reporting elements that meet hospital, department and administrative needs.
Collect, evaluate and enter data from multiple sources. Prepare statistical and narrative reports. Develop, maintain and ensure quality control issues of databases. Assist in development and implementation of measurement systems. Create and maintain system data bases and schedules, patient care templates, physician and rotational schedules.
Troubleshoot problems with software/hardware. Collaborate with Information Services and outside vendors for problem resolution. Prepare utilization, operational metrics, process improvement, quality assurance reports and audits. Train physicians and support staff with regard to policies and procedures. Publish and update manuals. Support the mission and vision of Beaumont Health System, Medical Administration, Family Medicine Residency Program.
Responsible for input, update, revision and maintenance of Surgical Information Services System data base, as well as active involvement with the introduction, instruction and implementation of EPIC.
Considerable training and experience working with and modifying a variety of software programs and applications. Vast knowledge and expertise in surgical services over the years as it relates to medical staff and end user needs to document and collect pertinent information. Maintain the internal web pages of several ambulatory surgical areas within William Beaumont Hospital. Work closely with the Director of Surgical Services to plan, prepare and submit monthly and quarterly reports. Responsibilities as Data Tech, Surgical Services Administration include building and enhancing database applications that are needed to address project goals.
Provide administrative support for the Surgical Services Director including calendar management, travel arrangements and correspondence. Oversee day-to-day office operations. Serve as liaison of the administration by providing excellent customer service including professional telephone etiquette. Manage incoming mail and distribute correspondence.
Provide administrative support for the Surgical Services Director. Excellent written and verbal communication skills. Familiarity with office procedure. Proficiency with Microsoft XP software. Ability to work independently and multi-task, and able to work well under pressure. Respectful of cultural diversity. Good problem solving skills. Maintain a positive and optimistic attitude. Routinely practice personal and professional confidentiality.
Maintain databases and files, correspond with vendors and clients, gather and organize data for meetings, correspondence and hospital audits, serve as contact for the off-site staff, answer and route telephone and interpersonal communication.
Responsibilities included pulling, loading and filing patient x-rays, reports and referrals, as well as handling miscellaneous requests from Radiology Department and ancillary medical staff and areas.
• Provide information for case presentations
• Supply films for special procedures
• Locate and route referral x-rays and reports
• Handle internal and external requests
- Healthcare-IT/ EHR/ HIS
- Healthcare Information and Management Systems Society
- Ireland Business and Professional Network
- IT Ireland
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