Replenishment Team Member Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Sharp Security Officer individual experienced in using security equipment in busy, fast-paced settings. Military-trained with professional attitude and known for successfully enforcing rules. Acts as first responder to all accidents and injuries on property and administers first aid and basic life support. Focused Security Officer with almost 7 years experience in security and safety compliance. Acts quickly and confidently during crisis events and emergencies. Extensive training in security and surveillance procedures for public and private needs.

  • Observant
  • First aid and CPR certified
  • CCTV surveillance
  • Reliability
  • Security procedures knowledge
  • Staff development
  • Leadership
Replenishment Team Member, 07/2021 to Current
Michaels StoresRichmond, VA,
  • Stocked shelves and carried merchandise out to floor so customers could select needed items.
  • Transported received inventory to storage location and organized according to warehouse plan.
  • Kept stockroom orderly, accessible and safe with regular upkeep.
  • Helped customers locate desired items and assisted with carrying heavy loads.
Security Officer, 08/2015 to 06/2021
St. Catherine Of SienaPort Jefferson Station, NY,
  • Guarded restricted areas to prevent unauthorized entry.
  • Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
  • Secured personnel and premises by inspecting buildings, patrolling property and monitoring surveillance cameras.
  • Documented all security-related situations and submitted in-depth reports to superiors.
  • Investigated alarms and disturbances to maintain safety.
  • Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
  • Warned persons of rule infractions or violations and evicted violators from premises.
  • Inspected parking lot to verify parking permits and ticketed or towed all unauthorized vehicles.
  • Verified integrity and accuracy of photo ID's, tickets and passports prior to authorizing passage.
  • Triaged problems quickly and provided precise and clear information while working under minimum supervision.
  • Acted as first-responder for medical emergencies, incoming calls and code red situations prior to arrival of paramedics and law enforcement.
Com Tech 4, 08/2010 to 08/2015
ComcastCity, STATE,
  • Installed, upgraded and provided troubleshooting services for physical cable TV, internet, telephone and alarm system equipment.
  • Installed outlets, drops, converters, modems and digital terminals.
  • Performed troubleshooting by inspecting equipment and measuring signals to identify issues.
  • Taught customers basic use of equipment based on service package and answered questions.
  • Completed upgrades, downgrades and wiring for businesses as well as single and multi-family residences.
  • Repaired equipment to support continual service.
  • Promoted additional services and products to increase sales.
  • Managed service records and reports, completing paperwork regarding work order status and customer satisfaction to maintain performance effectiveness.
  • Stored, maintained and conducted inventory of storeroom-accessible hardware and vehicle stock.
  • Enhanced customer satisfaction ratings by efficiently resolving technical, on-site and account issues.
  • Used all tools, equipment and vehicles in safe and efficient manner to avoid injuries and mishaps.
  • Completed tests on system components using volt-OHM meters, spectrum analyzers and other useful tools.
Satellite Installation Manager/Trainer, English Language, 04/2004 to 08/2011
Dish Network Corp, STATE,
  • Provided technical direction or support to installation teams during installation, start-up, testing, system commissioning or performance monitoring.
  • Supervised field installation staff and handled escalated field issues such as damage claims, customer complaints.
  • Identified challenges early and implemented creative solutions to meet delivery schedules without delays or customer experience compromises.
  • Translated lesson plans into learning experiences and routinely evaluated student progress and social development.
  • Installed in-home devices, programmed settings and trained customers on basic use.
  • Communicated with customers to explain installation process and ideal satellite dish placement.
  • Manually installed and replaced system components while on ladders or hands and knees in tight areas, attics, roofs and crawl spaces.
  • Performed advanced troubleshooting and diagnostic procedures to find root causes and devise corrections.
  • Laid out cabling plans and ran through buildings to desired locations.
  • Answered normal and after-hours service calls.
Education and Training
Bachelor of Arts: Strategic Leadership And Management, Expected in 05/2002
Glenville State College - Glenville, WV
  • Minor in Reserve Officer Training Corp [ROTC]
  • Officer Commission in US Army National Guard
Additional Information

Military Training 1997 to 05-01-2007

DD214 Available on request

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Resume Overview

School Attended
  • Glenville State College
Job Titles Held:
  • Replenishment Team Member
  • Security Officer
  • Com Tech 4
  • Satellite Installation Manager/Trainer, English Language
  • Bachelor of Arts

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