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Replenishment Team Member Resume Example

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REPLENISHMENT TEAM MEMBER
Summary

Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills.

Goal-driven Receptionist with extensive background managing busy reception areas and multi-line telephone systems. Security-conscious and astute in control of confidential documentation.

Skills
  • Recordkeeping and bookkeeping
  • Meticulous and organized
  • Business operations understanding
  • Office equipment operations
  • [Number] WPM typing speed
  • Efficient and accurate
  • Multi-line telephone skills
  • Organization and efficiency
  • Tech-savvy
  • Certified Microsoft Office Specialist
  • Professional and polished presentation
  • Open and clear communicator
  • Correspondence management
  • PC proficient
  • Microsoft Office Specialist Certified
  • Flexible
  • Data entry
  • Multitasking and prioritization
  • Project coordination
  • Multitasking ability
  • Service-oriented mindset
  • Technologically savvy
  • Security understanding
  • Document control
  • Detail oriented
  • Detail-oriented
Experience
Replenishment Team Member|Nelson Staffing Inc. - Riverside, CA|11/2019 - Current
  • Kept sales floor and stockroom neat and clean.
  • Completed timely area resets to incorporate new planogram layouts.
  • Corrected price tags and signs to match current prices.
  • Estimated weight, height and balance point of different boxes and products to correctly stack pallets.
  • Stocked shelves and carried merchandise out to floor so customers could select needed items.
  • Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.
  • Cross-sold [Type] items by using persuasion skills, increasing retail revenues [Number]%.
  • Assisted customers based on currently available product, promotional and policy information.
  • Operated office equipment and technology, including [Type], [Type] and [Type].
  • Prepared products for sales floor by adding tags and readying pallets or restocking.
  • Checked shelves in [Type] department to ascertain which merchandise required replenishment.
  • Observed strict safety measures while stocking shelves to prevent falls and mishaps.
  • Completed daily cycle counts and monthly audits of specified segments to keep inventory current and accurate.
  • Facilitated business goals by [Action] and [Action] to drive results throughout store team.
  • Helped customers complete purchases, including processing payments and bagging items.
  • Assessed floor displays to determine which merchandise required restocking.
  • Operated forklift to elevate or place merchandise in appropriate areas.
  • Reviewed current planograms and end cap placements to properly merchandise items.
  • Verified invoices against delivered merchandise to check shipment accuracy.
  • Assisted customers by carrying packages and bags and securing purchases in vehicles.
  • Bent, lifted, opened, and moved [Type] products weighing up to [Number] pounds.
  • Pleasantly helped customers by finding requested items, boosting store revenues and improving retention rates.
  • Carried out duties within fast-paced retail environment, providing organized stocking methods and plans.
  • Replenished inventory with focus on addressing customer needs.
  • Removed outdated and overripe items from stock to eliminate health risks.
Receptionist|JBS - Riverside, CA|05/2018 - 11/2018
  • Took accurate messages for staff and management to facilitate open and speedy communication.
  • Received incoming packages and mail, dispersed parcels, correspondence and shipped outgoing items daily.
  • Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
  • Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
  • Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
  • Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
  • Kept reception area clean and organized to offer positive first impression to every visitor.
  • Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.
  • Provided clerical support to all team members to improve office efficiency and enhance productivity.
  • Sorted incoming mail and directed to correct personnel each day.
  • Processed payments for [Product or Service] and updated accounts to reflect balance changes.
  • Implemented new data management system, expediting data retrieval [Number]%.
  • Provided information to callers and drafted office emails.
  • Gathered, sorted, distributed and sent mail and packages.
  • Received incoming packages and mail, dispersed parcels and shipped outgoing items for team of [Number][Job Title]s.
  • Maintained all financial records to verify timely clearance of all credit and debit activities.
  • Entered data in [Type] software to keep records of [Type] information.
  • Organized and updated daily/weekly schedules as well as monthly calendar obligations for various levels of managementand staff.
  • Drafted professional business communication including [Type] and [Type].
  • Responded to telephone inquiries from clients and [Job Title]s and delivered information to inform and educate callers.
  • Assisted [Number] visitors per [Timeframe] by directing to appropriate personnel and answering average of [Number] calls and emails daily.
  • Developed reports and documents with [Software] by taking dictation and transcribing meeting notes.
  • Coordinated and communicated with [Number] clients daily to gather pertinent information.
  • Implemented new recordkeeping and documenting systems to improve organization and traceability.
  • Scheduled meetings with salespeople and clients, emailed customers and placed outbound calls as needed.
  • Scheduled [Type] appointments for [Job title] staff.
  • Checked [Type] and [Type] documents for proper formatting, grammar and spelling with [Software].
  • Scheduled appointments based on [Job title] availability and established load parameters.
  • Greeted visitors, assessed needs and directed to appropriate personnel.
  • Greeted customers, answered general questions and directed to appropriate locations.
  • Created professional memoranda, letters and [Type] copy for [Job Title]s, meeting expected deadlines for distribution.
  • Monitored daily and weekly schedules and monthly calendar obligations for [Number][Job titles].
  • Set travel arrangements and gathered documents for management and executive staff meetings and trips.
  • Provided administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
  • Followed security procedures, issued visitor badges, monitored logbooks and reported irregularities.
  • Answered and directed incoming calls using multi-line telephone system.
  • Oversaw office inventory by restocking supplies and submitting purchase orders for new [Type] and [Type] products.
  • Prepared travel plans, including itinerary, transportation and overnight accommodations for [Job titles] and client guests.
  • Prepared, compiled and filed documents as well as reports presented to various parties.
  • Maintained office safety by screening visitors, updating logs and issuing temporary passes.
  • Answered telephones and directed calls to appropriate staff members.
  • Generated shipment invoices, prepared packages and set up courier deliveries for customers.
  • Welcomed visitors upon entrance, answered inquires and directed questions or appointments to appropriate personnel.
  • Strategically organized travel arrangements for [Number][Job title]s, reducing travel expenses [Number]%.
  • Prepared packages for [Type] deliveries and coordinated timely shipments.
  • Answered calls to help over [Number] customers each [Timeframe].
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Organized and booked travel plans and itineraries, including transportation and overnight accommodations clients, staff and leaders.
  • Responded to customer concerns and issues by [Action].
Cashier|Loco Burrito - Moreno Valley, CA|01/2016 - 10/2017
  • Drove sales and add-on purchases by promoting specific item options to customers.
  • Troubleshot and resolved issues with cash registers, card scanners and printers.
  • Read weekly sales inserts and tracked changing prices to remain up-to-date on store promotions.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Helped customers find specific products, answering questions and offering advice.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Processed returned items in accordance with store policy.
  • Resolved issues regarding customer complaints and escalated worsening concerns to [Job title] for remediation.
  • Compiled and updated client data to track payments trends and support accurate accounting.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Smoothly processed incoming orders, handling over [Number] transactions per day with exceptional accuracy.
  • Organized and maintained both physical and digital payment documentation for accurate filing and compliant recordkeeping.
  • Built relationships with strategic partners leading to business development opportunities.
  • Assisted [Job title]s with completing end-of-day counts and securing funds to prevent loss or theft.
  • Served needs of as many as [Number] patrons per shift, including collecting payments, tracking rewards and handling customer service issues.
  • Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Worked closely with front-end staff to assist customers.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Received payments for [Product or Service] and issued receipts reflecting zero balances or additional payments required to bring accounts current.
  • Maximized customer satisfaction by providing assistance with purchases, locating items and signing up for rewards programs.
  • Rectified discrepancies between accounting records and cash drawer by researching daily transactions to pinpoint issues.
  • Monitored sidewalk sales events to protect products, added new merchandise and rang up purchases at outside registers.
  • Increased sales [Number]% by suggesting specific purchases to customers and [Action].
  • Processed customer payments quickly and returned exact change and receipts.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Trained new employees in cashiering procedures, offering assistance in resolving [Type] issues.
Education and Training
Valley View High School||Moreno Valley, CA|06/2017High School Diploma
Valley View High School||Moreno Valley, CA|06/2017High School Diploma
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Resume Overview

Companies Worked For:

  • Nelson Staffing Inc.
  • JBS
  • Loco Burrito

School Attended

  • Valley View High School

Job Titles Held:

  • Replenishment Team Member
  • Receptionist
  • Cashier

Degrees

  • High School Diploma
    High School Diploma

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