remote housing claims processor resume example with 7+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :

Studious and passionate worker with extensive knowledge of teaching Early childhood learning and updating teaching procedures. Committed to mentoring students to enhance participation and increase overall success. Outgoing and friendly with fantastic attention to detail.

  • Curriculum Development
  • Supervisory and management
  • Parent Communication
  • Learning Assessments
  • Student-Centered Learning
  • Verbal and Written Communication
  • Conflict Resolution
  • Instructional Materials Creation
  • Schedule Management
  • Student and Faculty Communication
  • Google Classroom
  • SMART Board
Remote Housing Claims Processor, 07/2022 - Current
Little Lukes Oswego, NY,
  • Accessing and using the online application portal to review applications for rental and utility assistance.
    Calculating and approving financial payments for Team Lead final approval.
  • Ensuring all required documentation is complete and accurate.
  • Staying current on all U.S. Treasury requirements for the ERA program.
  • Communicating with the Rental Assistance Processors and Utility Specialists regarding any questions related to eligibility and/or documentation for specific applications.
  • Communicating with applicants through the online portal regarding their applications to resolve any issues that could not be addressed by the Rental Assistance Processors and Utility Specialists as needed.
  • Responding to questions posed by applicants regarding their eligibility, required documentation, and/or how to complete the application as needed.
  • Be available to answer any questions from Accounting regarding specific applications

Substitute Teacher, 03/2022 - Current
Bertelsmann Nashville, TN,
  • Enforced classroom routines to keep students on schedule and operating at consistent level.
  • Provided classroom instruction outlined in teacher's lesson plans.
  • Provided notes and reports on school day activities to primary teacher.
  • Implemented lesson plans assigned by classroom teacher to educate students about key concepts.
  • Maintained student attendance and assignment records to prevent lapses during teacher absences.
  • Created classroom environment conducive to learning and appropriate to student maturity and interests.
  • Remained up-to-date with emergency procedures to keep students and staff safe in emergency events.
  • Managed high school classrooms during teacher absences.
Warehouse Associate, 07/2019 - 10/2022
The Sunshine House Early Learning Academy Mount Pleasant, SC,
  • Packed and labeled merchandise to prepare for loading and shipment to customers.
  • Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
  • Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
  • Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
Remote Member Services Representative, 12/2021 - 07/2022
Basis.Ed Flagstaff, AZ,
  • Answered 80-100 incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
  • Maintained strong call control and quickly worked through scripts to address problems.
  • Answered, screened and processed high volume of calls daily with call management system and web-based communications.
  • Updated customer accounts, addresses and contact information within call management databases.
  • Navigated through computer systems to review information and respond appropriately to callers.
  • Offered resolutions to de-escalate calls and solve customer issues.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Assisted members in managing online services and achieving daily banking needs.
Preschool Lead Teacher, 02/2020 - 09/2020
North Country Academy Sun Prairie, WI,
  • Taught children foundational skills in colors, shapes and letters.
  • Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
  • Implemented hands-on, play-based strategies for experiential learning.
  • Developed professional relationships with parents, teachers, directors and therapists.
  • Met with parents to discuss child behavior and academic progress.
  • Incorporated music, art and theater into lesson planning.
  • Administered and documented results of student assessments.
  • Maintained daily records of individual activities, behaviors, meals and naps.
Paraprofessional, 07/2019 - 02/2020
Cooperative Energy City, STATE,
  • Supplied one-on-one attention to each student during group activities.
  • Assisted children at stations during small-group learning periods.
  • Observed students to help teachers identify potential learning blocks and opportunities for support.
  • Assisted with implementation of student's individualized IEP at discretion and direction of teachers and administrators.
  • Handled clerical duties, managed classrooms and coordinated documents for teachers.
  • Planned and led activities to develop students' physical, emotional and social growth.
  • Organized student performance and enrichment activities to facilitate learning.
  • Distributed textbooks, workbooks, papers and pencils to students.
  • Supervised students in classrooms, halls, cafeterias, gymnasiums and field trips.
  • Assisted in preparing lesson materials and bulletin board displays.
GA Pre-K Assistant Teacher, 01/2019 - 07/2019
Discovery Point Hamilton Mill City, STATE,
  • Maintained safe, educational environment for students during learning and free play time.
  • Interacted positively with children to encourage development and involvement in activities, treating each child with dignity and respect.
  • Assisted teacher with enrichment activities, correcting papers or supervising classroom to foster positive learning environment
  • Worked with students to reinforce learning of material or skill introduced by teacher.
  • Created calm and disciplined classroom environment to improve student focus.
  • Communicated regularly with parents, teachers and administrators regarding student progress and needs.
  • Implemented lesson plans for students with varying learning styles.
Accounting Clerk, 06/2017 - 01/2019
Gwinnett Technical College City, STATE,
  • Disburse any refunds for the soda and snack machines.
    -Reconcile daily using Banner and TouchNet
    Create Excel sheets
    -Receive and post cash, check, and monitor credit card transactions.
    -Daily balancing of cashiering sessions and preparing bank Deposits.
    -Grant exceptions on registration holds to students on behalf of the University Post all enrollment deposits received from Admissions.
    -Post all study abroad and trip deposits.
    -Verify student refunds.
    -Verify and process Monthly Payment Plans (MPP) Applications.
    -Answer Main phone line for the Student Account Office -Responsible for Student Accounts email account.
    -Answer basic questions and provide direction to students with questions in the areas of Financial Aid and Registrar via email, phone, and in person encounters while at the Bursar front desk.
    -Other duties as assigned.
Substitute Teacher, K-12, 01/2017 - 08/2018
Gwinnett County School District City, STATE,
  • Enforced classroom routines to keep students on schedule and operating at consistent level.
  • Implemented lesson plans assigned by classroom teacher to educate students about key concepts.
  • Provided notes and reports on school day activities to primary teacher.
  • Established and enforced rules for behavior and procedures to maintain order among students.
  • Maintained student attendance and assignment records to prevent lapses during teacher absences.
Resident Assistance, 08/2014 - 05/2015
University Of West Georgia/ Residence Life City, State,
  • Supervised a floor consisting od 36+ residents
  • Completed routine rounds, checking with residents to meet care needs.
  • Welcomed new residents and assisted with community adjustment.
  • Managed administrative tasks, maintenance requests, room change process and incident reports.
  • Assisted with resolving student conflicts and disputes.
  • Served as positive role model for diverse group of individuals.
  • Create monthly bulletin boards and door decorations.
  • Organized monthly programs, educational events, and activities for floor residents.
Education and Training
Bachelor of Arts (B.A: Elementary Educational Studies, Expected in 11/2021
Western Governor's University - , UT
Status -
Bachelor's In Early Childhood Education (AECE): , Expected in 05/2020
University of West Georgia - Carrollton, GA
Status -
Spanish :
Negotiated :

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Resume Overview

School Attended

  • Western Governor's University
  • University of West Georgia

Job Titles Held:

  • Remote Housing Claims Processor
  • Substitute Teacher
  • Warehouse Associate
  • Remote Member Services Representative
  • Preschool Lead Teacher
  • Paraprofessional
  • GA Pre-K Assistant Teacher
  • Accounting Clerk
  • Substitute Teacher, K-12
  • Resident Assistance


  • Bachelor of Arts (B.A
  • Bachelor's In Early Childhood Education (AECE)

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