Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
To obtain a challenging position where I can fully utilize
my communication, leadership, and management skills.
Accomplishments
Impact Action Plan Champion(2 years) -- Responsible for
hospital growth utilizing the company's mission and principles to
achieve high hospital standards and goals.
Skills
Client relations specialist
Team ManagementÂ
Skilled multi-tasker
Exceptional time management skills
Training and development
Meticulous attention to detail
Leadership mentoring
Adaptable
Experience
08/2017 to CurrentRelocation ManagerWillamette Dental Group | Heisson, WA,
Responsible for obtaining homeowner information from corporate offices and adequately educating new homeowners on the importance of safety in the community and in their home
Held accountable for managing daily salesÂ
Responsible for clientele information and filing in accordance with company policies and proceduresÂ
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10/2016 to 07/2017Center ManagerConcentra | Pontiac, MI,
Managed a staff of 20 team members including 3
managers.
Handled all monthly and daily financial reports for the
center while maintaining revenue for the center.
Responsible for scheduling team members according to
center needs and staffing availability.
Liable for recruiting, training, and supervising new hires
and current team members; helping them understanding
all functions and responsibilities of their assigned job
duties.
Accountable for the safety of all pet guests and
team members.
Responsible for scheduling events and community
outreach as well as promoting and marketing the business
Handled all customer relations for the center.
Assisted in making reservations for pet guest. Checking
clientele in and out of the center as well as escorting pets
to their suites.
Proficient in ADP
Reviewed and approved billing invoices and expense reports.
Reduced and controlled expenses by improving resource allocation.
06/2015 to 10/2016Assistant ManagerApplebee's | Walpole, MA,
Ability to be able to successfully manage a team by
effectively implementing daily goals.
Accountable for providing Customer Service and
informing clientele of the company's services
Responsible for daily pet safety and pet care for all pet
guests including medication administration
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Full knowledge of the kennel management system
software
Held responsible for the management of daily reports and
the ability to interpret financial statistics and reports
Cash management
Responsible for all doggy day camp events and the ability
to manage the centers Facebook page
Ability to recruit, hire, train, and counsel associates in a
professional, respectful manner.Â
Fully cross trained as Animal Care Technician, Doggy Day Camp Counselor, Bather, Playtime Associate, and Customer Service RepresentativeÂ
01/2012 to 06/2015Veterinary Assistant/ Customer CoordinatorBanfeld Pet Hospital | City, STATE,
 Managed the day-to-day tactical and long-term strategic activities within the business.
Acquired knowledge in veterinary medicine for small
animals dealing with radiology, ocular, dentistry,
dermatology, and pathogens.
Liable for pet safety as well as human safety
Responsible for lab maintenance and knowledge
Assisted in all surgical procedures, monitoring patient
levels and dispensing medications
Ability to safely and properly provide surgical dental
cleaning and care to pet patients using dental techniques
and machinery
Ability to safely collect blood samples, fecal samples,
insert catheters for both dogs and cats as well as
administer vaccinations and other medications per
Veterinarian's instructions
Responsible for communicating with clients involving
preventive care revolving around veterinary medicine and
treatment plans
Cross trained as a client service coordinator.
Responsible
for scheduling appropriate appointments, answering
phones, and properly checking clients in and out as well
as notating accounts.
Presented company goals and objectives to new principals.
Education and Training
Expected in | Valdosta State University, , GPA:
Valdosta Ga.
Biology Pre-Vet
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Stephenson HIgh School, Stone Mountain, GA. -- College
Preparatory Cirriculum
Skills
ADP
Cash management
Customer Service
Knowledge of veterinary medicine in relations to:dentistry, dermatology, medication administration, radiology, preventative care
Financial reports
Kronos
Marketing
Activities and Honors
My Center was nominated for the "Community Service of the year award" for 2016/2017.Â
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Center Manager Conference-2017
-Emphasis on leadership, guidance, and business progression
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Received "Youngest Center Manager in Georgia" award
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