Livecareer-Resume
JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary
To obtain a challenging position where I can fully utilize my communication, leadership, and management skills.
Accomplishments
  • Impact Action Plan Champion(2 years) -- Responsible for hospital growth utilizing the company's mission and principles to achieve high hospital standards and goals.
Skills
  • Client relations specialist
  • Team Management 
  • Skilled multi-tasker
  • Exceptional time management skills
  • Training and development
  • Meticulous attention to detail
  • Leadership mentoring
  • Adaptable
Experience
08/2017 to Current Relocation Manager Willamette Dental Group | Heisson, WA,
  • Responsible for obtaining homeowner information from corporate offices and adequately educating new homeowners on the importance of safety in the community and in their home
  • Held accountable for managing daily sales 
  • Responsible for clientele information and filing in accordance with company policies and procedures 
10/2016 to 07/2017 Center Manager Concentra | Pontiac, MI,
  • Managed a staff of 20 team members including 3 managers.
  • Handled all monthly and daily financial reports for the center while maintaining revenue for the center.
  • Responsible for scheduling team members according to center needs and staffing availability.
  • Liable for recruiting, training, and supervising new hires and current team members; helping them understanding all functions and responsibilities of their assigned job duties.
  • Accountable for the safety of all pet guests and team members.
  • Responsible for scheduling events and community outreach as well as promoting and marketing the business
  • Handled all customer relations for the center.
  • Assisted in making reservations for pet guest. Checking clientele in and out of the center as well as escorting pets to their suites.
  • Proficient in ADP
  • Reviewed and approved billing invoices and expense reports.
  • Reduced and controlled expenses by improving resource allocation.
06/2015 to 10/2016 Assistant Manager Applebee's | Walpole, MA,
  • Ability to be able to successfully manage a team by effectively implementing daily goals.
  • Accountable for providing Customer Service and informing clientele of the company's services Responsible for daily pet safety and pet care for all pet guests including medication administration
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  • Full knowledge of the kennel management system software
  • Held responsible for the management of daily reports and the ability to interpret financial statistics and reports Cash management
  • Responsible for all doggy day camp events and the ability to manage the centers Facebook page
  • Ability to recruit, hire, train, and counsel associates in a professional, respectful manner. 
  • Fully cross trained as Animal Care Technician, Doggy Day Camp Counselor, Bather, Playtime Associate, and Customer Service Representative 
01/2012 to 06/2015 Veterinary Assistant/ Customer Coordinator Banfeld Pet Hospital | City, STATE,
  •  Managed the day-to-day tactical and long-term strategic activities within the business.
  • Acquired knowledge in veterinary medicine for small animals dealing with radiology, ocular, dentistry, dermatology, and pathogens.
  • Liable for pet safety as well as human safety Responsible for lab maintenance and knowledge Assisted in all surgical procedures, monitoring patient levels and dispensing medications
  • Ability to safely and properly provide surgical dental cleaning and care to pet patients using dental techniques and machinery
  • Ability to safely collect blood samples, fecal samples, insert catheters for both dogs and cats as well as administer vaccinations and other medications per Veterinarian's instructions
  • Responsible for communicating with clients involving preventive care revolving around veterinary medicine and treatment plans
  • Cross trained as a client service coordinator.
  • Responsible for scheduling appropriate appointments, answering phones, and properly checking clients in and out as well as notating accounts.
  • Presented company goals and objectives to new principals.
Education and Training
Expected in | Valdosta State University, , GPA:
Valdosta Ga. Biology Pre-Vet
 
Stephenson HIgh School, Stone Mountain, GA. -- College Preparatory Cirriculum
Skills
  • ADP
  • Cash management
  • Customer Service
  • Knowledge of veterinary medicine in relations to:dentistry, dermatology, medication administration, radiology, preventative care
  • Financial reports
  • Kronos
  • Marketing
Activities and Honors
  • My Center was nominated for the "Community Service of the year award" for 2016/2017. 
 
  • Center Manager Conference-2017
-Emphasis on leadership, guidance, and business progression
 
  • Received "Youngest Center Manager in Georgia" award

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School Attended

  • Valdosta State University

Job Titles Held:

  • Relocation Manager
  • Center Manager
  • Assistant Manager
  • Veterinary Assistant/ Customer Coordinator

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