Relocation Manager resume example with 18+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA94105
:
Career Overview
Reliable Customer Service Representative with extensive track record in demanding sales and account management environments.
Core Strengths
Strong organizational skills
Active listening skills
Seasoned in conflict resolution
Sharp problem solver
Courteous demeanor
Energetic work attitude
Top sales performer
Adaptive team player
<Write your own title>
School of Public Relations, Expected in 1992 ā āBachelor of Arts:Business Administration - GPA:
Bachelor of Arts in the School of Public Relations with a minor in Business Administratio
1992
University of TexasArlington, TXExpected in ā ā: - GPA:University of Texas, Arlington Arlington, TX
Certifications
Licensed Brokerage Trader 2000 - 2008
Accomplishments
Customer Assistance
Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed.
Computed Data Reports
Provided required weekly, monthly and quarterly reports listing sales figures and client track records.
Customer Service
Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.
Sales
Consistently generated additional revenue through skilled sales techniques.
Customer Interface
Greeted customers upon entrance and handled all cash and credit transactions.
Assisted customers over the phone regarding company operations, product, promotions and orders.
Database Maintenance
Assisted in the managing of the company database and verified, edited and modified membersā information.
Work Experience
Harris County - Relocation Manager La Porte, TX, 2015 - Current
Promoted growth in sales production with existing client base by identifying additional health needs and opportunities Discussed various treatments, provided updates on recovery progress, and assisted with inquiries related to specific solutions Attended and promoted chiropractic and health conferences. Recruited new, qualified clients who have expressed a need for chiropractic services Demonstrated expertise and knowledge to consult clients on product packages that included on-going membership services Contributed to the expansion of office locations and promoted the awareness to new and existing clients. Responsible for being the point of contact for all clients in both offices
Harris County - Relocation Manager Houston, TX, 2015 - Current
Created new processes and systems for increasing customer service satisfaction.
Developed highly empathetic client relationships and earned reputation for exceeding sales goals.
Achieved high sales percentage with consultative, value-focused customer service approach.
Worked under strict deadlines and responded to service requests and emergency call-outs.
Interacted with customers and retail buyers to follow-up on shipping statuses and expedited orders.
Guaranteed positive customer experiences and resolved all customer complaints.
Accurately logged all daily shipping and receiving orders.
Plaid - High Level Document Document Orientation and Investigation New York, NY, 2014 - 11/2014
Verified that information in the computer system was up-to-date and accurate.
Eliminated outdated records by sending the records to be scanned.
Compiled statistical information for special reports.
Identified and resolved system and account issues.
Assisted owner of company in getting her business up and running by performing all administrative and sales duties.
Contributed to the expansion of office locations and promoted the awareness to new and existing clients.
Responsible for being the point of contact for all clients.
The Home Depot - Sales Associate City, STATE, 01/2011 - 01/2013Strengthened relationships from client base through effective communication of new products and services Presented and participated in problem solving team meetings to promote the dissemination of employee feedback to further improve on client experience. Ensured follow up with key clients to increase branch business development Performed daily reporting of material movement, purge requests, pre-alert entries, customer web entries, transfers etc. Distributed materials, products, parts and supplies to cross functional departments based on information from incoming requisitions Provided additional coverage and contributed to adjacent departments within Home Depot when necessary
Fidelity Investments - Licensed Brokerage Trader City, STATE, 01/2000 - 01/2008Provided high quality service to clients with market news, quotes, and specific inquiries related to their retirement accounts Executed trade and transactional orders for stocks, bonds, and equity options Identified opportunities for cross sell and suggested investment proposals to clients through the partnership with branch representatives Trained about 30 team members every quarter on our proprietary tools for executing orders
Presentations
Attended and promoted chiropractic and health conferences
Skills
Clients, Brokerage, Proposals, Sell And, Sales, Associate, Increase, New Products, Problem Solving, Sales Associate, In Sales, Office Manager, Progress, Sales Production, Solutions
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Resume Overview
School Attended
School of Public Relations
University of Texas
Job Titles Held:
Relocation Manager
Relocation Manager
High Level Document Document Orientation and Investigation