Regional Property Manager resume example with 11+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
Professional Summary
Experienced Regional Residential Property Manager successful at raising occupancy rates by securing long-term tenants.
Skills
Tenant and eviction laws
Maintenance knowledge
Leasing and sales
Contract Negotiation
Property tours and inspections
Database Management
City and county regulations
MRI accounting software
Budgeting
Building operations
Customer service-focused
Marketing and advertising
Affordable housing programs knowledge
Financial budgeting and reporting
Staff Management
Organization
Supervision
Communications
Team management
MS Office
Work History
Regional Property Manager, 11/2014 to Current Pnc Financial Services Group, Inc. – Hoover, AL,
Directed property management program by determining requirements, applying use standards, planning for material equipment replacement, and implementing quality control oversight.
Oversaw monthly collections of over $250,000 in funds, maintaining high payment rates by building positive relationships with tenants.
Oversaw and enhanced work of tenant relations and management team members to promote optimal efficiency and obtain necessary results.
Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs.
Managed market rate and low income property documents for permanent records and regulatory requirements.
Kept records accurate, detailed and fully compliant with reporting requirements to meet all state, local and federal housing requirements.
Delivered emergency 24-hour on-call service for tenants on building issues.
Conducted inspections of property grounds, buildings and equipment to identify maintenance concerns and direct timely repairs.
Administered operations to handle needs of more than 1,200 tenants across 400+ property units.
Maximized rental income while minimizing expenses through effective planning and control.
Communicated regularly with key on- and off-site tenant contacts to achieve satisfaction with facility and services.
Administered property-related budgets, reviewed invoices and tracked costs.
Verified income, assets and expenses and completed file tracking sheet for each applicant.
Personal Care Attendant, 02/2011 to 12/2013 Diversicare – Houston, TX,
Consulted with housing staff to assess cases and enhance care.
Helped family members plan healthy meals, purchase ingredients and cook meals to provide adequate nutrition for client wellbeing.
Provided safe mobility support to help patients move around personal and public spaces.
Kept patients mentally alert by entertaining, conversing and reading aloud to patients.
Offered social support by transporting individuals to events and activities, in addition to medical appointments and shopping trips.
Assisted clients with daily living needs, including bathing and personal grooming, to maintain self-esteem and general wellness.
Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Kept close eye on client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
Assistant Store Manager, 01/2008 to 03/2009 Rothys – Scottsdale, AZ,
Helped with planning schedules and delegating assignments to meet coverage and service demands.
Reduced company expenditures and met budget targets by closely monitoring, tracking and controlling expenses.
Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Met or surpassed business targets regularly through employee engagement and forward-thinking planning.
Recruited, interviewed and hired individuals which would add value to team while bringing wealth of experience.
Provided weekly work schedules to employees to accommodate business demands and vacation requests.
Trained and managed associates in customer service and sales techniques.
Assistant Store Manager, 08/2006 to 03/2008 Rothys – Washington, DC,
Reduced company expenditures and met budget targets by closely monitoring, tracking and controlling expenses.
Helped with planning schedules and delegating assignments to meet coverage and service demands.
Assisted team members with delivering friendly, knowledgeable service by applying proactive monitoring and corrective action strategies.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Provided current employees options for additional training opportunities.
Promoted to Assistant Manager after only 5 months with company.
Acted as point of contact for vendor collaboration for contracted services.
Recruited, interviewed and hired individuals which would add value to team while bringing wealth of experience.
Provided weekly work schedules to employees to accommodate business demands and vacation requests.
Reconciled daily sales transactions to balance and log day-to-day revenue.
Maintained positive customer relationships by responding quickly to customer service inquiries.
Education
Associate of Arts: Psychology, Expected in 12/2020 Anoka-Ramsey Community College - Minneapolis, MN GPA:
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