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regional property manager resume example with 17+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Focused District Property Manager with background managing HOA'S, multi family dwellings, single family home property operations and controlling expenses. Dedicated work history monitoring and maintaining grounds and operations for 200 units in LA and Orange County. Consistently minimized complaints by identifying and addressing issues proactively to provide safe, appealing housing options. Experienced District Property Manager with 15 years overseeing portfolio of properties. Seasoned professional with strong knowledge of renovation construction, regulations, and area competitors. Highly successful at boosting occupancy and resident satisfaction.

My experience has allowed for me to develop relationships with owners that have trusted me to take care of their properties. I have also developed relationships with Vendors that I have used for several years now. I take pride in my work and those that I hire to take care of the properties I manage. I believe keeping the tenants happy will keep them paying the rent on time and this will then keep the property owners happy.

Skills
  • Maintenance knowledge
  • Tenant and eviction laws
  • Property tours and inspections
  • Leasing and sales
  • Staff Management
  • Customer service-focused
  • Building operations
  • Financial budgeting and reporting
  • Contract Negotiation
  • City and county regulations
  • Budgeting
Work History
Regional Property Manager, 04/2021 to Current
Buckingham CompaniesAtlanta, GA,
  • Inspected community common areas, apartment units, and model appearance to address problems.
  • Identified and addressed potential safety issues and liability concerns.
  • Handled terminations, performance evaluations, and staff coaching to maintain top property operations.
  • Responded to escalated resident concerns and issues and monitored resolution.
  • Conducted property visits to assess curb appeal, office upkeep, and maintenance activities.
  • Negotiated vendor contracts and presented to owners for approval.
  • Worked closely with clients to facilitate appropriate loans, inspections and credit reports.
  • Delivered emergency 24-hour on-call service for tenants on building issues.
  • Communicated effectively with owners, residents and on-site associates.
  • Investigated property owners and researched current mineral rights details by reviewing hardcopy and digitized records.
  • Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
  • Analyzed and evaluated monthly and quarterly financial statements.
  • Conducted inspections of property grounds, buildings and equipment to identify maintenance concerns and direct timely repairs.
  • Promoted positive company and owner relationships through proactive attention to concerns.
  • Generated professional networks by engaging in professional, industry and government organizations.
  • Administered property-related budgets, reviewed invoices and tracked costs.
  • Maximized rental income while minimizing expenses through effective planning and control.
  • Responded to all Common Area Maintenance (CAM) inquiries.
  • Kept properties in compliance with local, state and federal regulations.
  • Coordinated appointments to show marketed properties.
  • Collected and maintained careful records of rental payments and payment dates.
  • Reviewed financial forecasts, budget, and operational goals.
Property Manager, 12/2018 to 04/2021
Brookfield Properties - OfficeBrooklyn, NY,
  • Apartment buildings and single family homes.
  • Conducted move outs and move-ins., rehabilitation of apartments.
  • Worked closely with building owners.
  • Made decisions on repairs and replacements based on my experiences with working with vendors.

  • Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
  • Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Coordinated with janitorial and engineering staff on maintenance and upkeep.
  • Verified income, assets and expenses and completed file tracking sheet for each applicant.
  • Communicated regularly with key on-and off-site tenant contacts to achieve satisfaction with facility and services.
  • Introduced prospective tenants to types of units available and performed tours of premises.
  • Organized and participated in meetings to give residents opportunity to ask questions and provide forum for issues to be addressed.
  • Handled tenant complaints promptly and appropriately, calling in repairmen and other support services as needed.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Prepared specifications, solicited bids and approved subcontracts for building services.
Administrative Assistant/Assistant Property Manager, 07/2004 to 12/2018
Western Regional ManagementCity, STATE,
  • Handled phone calls that would come in daily from HOA owners.
  • Conducted monthly property inspections.
  • Input monthly financials into Quickbooks.
  • Prepared monthly board packets.
  • Attended monthly board meeting and took monthly minutes at HOA board meetings
  • Experienced in CC&R's and Rules and Regulations of HOA's.
  • Met with vendors for property inspections.
  • Was the on call property manager for emergencies.
  • Wrote violation letters for those in violation of Rules an Regulations.
  • Sent out annual budgets
  • Handled yearly elections for HOA Boards- Prepped paperwork and ballots.
  • Enforced rules and regulations
  • Handled the rental department
  • Set up leases, collected rents and deposits.
  • Did showings of vacant units
Education
: General Studies, Expected in
Chaffey College - Rancho Cucamonga, CA
GPA:
High School Diploma: , Expected in 05/2002
Saint Anthony High School - Long Beach, CA,
GPA:

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Resume Overview

School Attended

  • Chaffey College
  • Saint Anthony High School

Job Titles Held:

  • Regional Property Manager
  • Property Manager
  • Administrative Assistant/Assistant Property Manager

Degrees

  • High School Diploma

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