regional property manager resume example with 11+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • :
Professional Summary

Regional Property Manager with solid experience managing all phases of multiple high net worth multi-family assets. Results-oriented leader with proven ability to increase revenue while meeting owner's goals and objectives. Experience with new construction, building renovation, property acquisitions and due-diligence projects, conventional apartment projects, conventional distressed assets. Specialize in a challenging atmosphere in overturning distressed assets in a positive cash flow asset. Supervised A, B, C, D assets ranging from 100-3800 units. Excellent interpersonal skills with the ability to train and motivate others with a strong emphasis on customer service.

  • Property Service Contract Administration
  • Tenant and Owner Liaising
  • Construction Project Oversight
  • Client Relations
  • Budget Preparation
Work History
Regional Property Manager, 09/2018 to Current
Pennrose ManagementWarner Robins, GA,
  • Responsible for 2292 apartment units with an monthly rental income of 2 million
  • Work directly with an owner to ensure goals are met
  • Oversee one assistant, site seven management personnel, and 75 on-site employees
  • Oversee the overall apartment operation and maintenance including marketing and leasing, leading, motivating, and directing staff, achieving the highest possible portfolio net operating income
  • Raised rates and averages of 19.7% for new leases and 11% for renewals leases
  • Improved miscellaneous income by 7.2% and increased controllable net operating income by 13.0%
  • Raised revenue by 34%, reduced the annual operating budget by 29%.
  • Reviewed financial forecasts, budget, and operational goals.
Regional Property Manager, 01/2013 to 10/2015
Pennrose ManagementAlbany, GA,
  • Responsible for successful operations of 2,800 units, eight property portfolios for Texas based apartment communities
  • Asset Management included both new construction and challenged properties
  • Effectively recruited and developed strong management teams, prepared budgets and strategic marketing plans to meet Client objectives
  • Reviewed all capital projects and reserve replacements to ensure optimum quality and pricing obtained
  • Handled risk management and loss prevention for all properties
  • Developed strong Client relationships through excellent communication and follow-up to ensure satisfaction and customer retention
  • Increased bottom-line profitability through effective expense management, rent and ancillary income growth
  • Maintained bad debt under 1.0% and aged delinquency under 1.5%
  • Increased occupancy from 90% -96% in 3months.
  • Assisted with annual budget creation and managed portfolio according to approved budgeted parameters.
  • Reviewed financial forecasts, budget, and operational goals.
Regional Asset Manager, 09/2010 to 11/2014
VacasaSteamboat, CO,
  • Manage (portfolio) multifamily affordable apartment units
  • Maximize the financial performance of each asset in the portfolio & manage relationships with operating partners
  • Develop marketing strategies for each asset within each portfolio and ensure plans for each property remain in compliance with state agencies
  • Devise and implement tactical operating, capital plans, and budgets for each asset (LIHTC & bond-financed affordable
  • Review each assets strategy ongoing basis and amend as warranted by changing market conditions
  • Monitor any properties on the watch list, as well as monitor leasing for set-asides & income-restricted units
  • Evaluate and recommend required capital improvement programs including a complete scope of work and economic analysis
  • Complete projections & trends to ensure the company's objectives are consistently being accomplished
  • Successfully hired, trained, and monitored performances of other associates in asset management
  • Complete due diligence analysis for each assigned asset
  • Successfully assisted in several dispositions of targeted assets
  • Prepare investor reporting including presentations (variance reports, physical updates, annual strategic reviews, Budgets, etc.)
  • Monitored litigation, foreclosure, and portfolio liquidation proceedings to deliver maximum ROI to investors.
Assistant Regional of Property Management , 05/2007 to 08/2010
Real Estate Management & InvestmentsCity, STATE,
  • Managed (multi-site portfolio) conventional multifamily affordable and market-rate apartment units
  • Maintained integrity of all assets while minimizing rent losses and maximizing profitability
  • Oversee each management and financial success of portfolio and implement capital improvement programs
  • Successfully hired, trained, and monitored performances of the personnel
  • Analyzed financial statements, performance reports, and market analysis information
  • Maintained demographic analysis, market surveys, weekly/monthly reports, and 5-year capital improvement programs
  • Developed and implemented operating budgets, as well as maintaining overall preservation of the properties
  • Developed preventive maintenance programs, maintained CAM billing/reconciliation, and negotiated all contracts
  • Oversee leasing, market-ready units, marketing, resident services, litigations & renovations
  • Reviewed operating expenditures, operating statements, review receivables variance reports, aging report
  • Successfully improved ROI, NOI, GPR, closing and turnover ratio and completed sensitivity & cost-benefit analysis
  • Increased occupancy rate by 27% during employment
  • Yardi, AMSI, Argus, MRI, LRO Rainmaker, Excel Valuation/Budget Structuring, People-Soft Financial, Integrated
  • Operation Management Explorer, QuickBooks, Crystal Reports, Client Data, Appfolio Systems, Receivable/Payable
  • Certified Apartment & Residential Manager, LIHTC certified, Notary Public, HUD Lead
  • Mold Operation, Onesite, Rentroll, Tax credit, Section 8, Rehab, and or partial renovations to full renovations.
  • Evaluated and recommended changes in rental pricing strategies to remain competitive in the market.
Associate of Arts: Business Management and Administration, Expected in 12/2015 to University of Phoenix - Tempe, AZ
C.A.M. Certified Apartment Manager Houston Apartment Association: , Expected in 09/2011 to Houston Apartment Association - Houston, TX,
High School Diploma: , Expected in 05/1993 to Taylor High School - Katy, TX
Additional Information
  • Awards: , Profitability Award-Karya Management Lease-Up Property of the Year- Hot Ocean Multi Family LLC New Employee of the Year-Zom Residential Services Other Awards: Special Recognition, Property of the Year, President's Club Award, Excellence in Service, Property of theYear, Manager of the Year-Zom Residential Services

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Resume Overview

School Attended

  • University of Phoenix
  • Houston Apartment Association
  • Taylor High School

Job Titles Held:

  • Regional Property Manager
  • Regional Property Manager
  • Regional Asset Manager
  • Assistant Regional of Property Management


  • Associate of Arts
  • C.A.M. Certified Apartment Manager Houston Apartment Association
  • High School Diploma

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