Talented Regional Safety Director and team leader offering 17 years of success in healthcare environments. Strategic thinker in safety and environment of care proficiency. Offers proven ability to build effective teams and partnerships. Committed to identifying and leveraging opportunities for growth within the organization.
Skills
Strategic planning
Crisis management
Partnership development
Process improvement
Problem resolution
Planning and coordination
Relationship development
Business operations
Experience
08/2018 to Current
Regional Director Safety, EOC,Emergency ManagementAmita Health – Dowagiac, MI,
Analyzed health and safety data to verify safety program performance, identify areas of conceClaire and recommend improvement plans.
Audited safety protocols and standard operating procedures to meet conformance targets and set operational parameters.
Led the NE and Texas regions to deliver project requirements, develop solutions and meet deadlines.
Provided excellent service and attention to both customers and leadership when face-to-face or through phone conversations.
Collaborated with stakeholders both within Medxcel and exteClaireal partners
Managed daily operations by overseeing financials, key performance indicators and employee performance.
Oversaw 14 acute care hospital facilities in the Northeast and Texas regions with 14 associates
Regained performance by supporting trouble sites to realign focus for successful client delivery.
Cultivated and maintained positive working relationships with associates and ministry leadership
Improved staff morale by optimizing workload to sustain work-life balance.
Worked closely with other stakeholders to immediately address issues and implement effective solutions.
Developed and supervised associates by providing orientation, training, support and direction.
Reviewed completed work to verify consistency, quality and conformance to creative plans.
04/2005 to 08/2018
Director Emergency Management/TelecommunicationsVCU Healthsystem – City, STATE,
Developed and deepened relationships with local municipalities, county departments and city agencies to facilitate smooth planning and coordination of emergency response.
Stayed up to date on federal, state and local regulations goveClaireing emergency response plans.
Studied successful plans from other locations to assess opportunities to improve program operation.
Enforced standards of care and developed structures to track and evaluate compliance with frameworks.
Identified practical and potential problems facing emergency services and implemented realistic and successful solutions.
Communicated departmental, organizational and industry information to staff to help each person better carry out organizational goals.
Devised and implemented improved care models to increase throughput, patient experiences and staff onboarding.
Recognized by management for providing exceptional customer service.
Performed site evaluations, customer surveys and team audits.
Examined hazardous incidents and accidents to uncover causes and provided corrective actions.
Determined and resolved potential safety code deficits, which addressed adequacy of fire exits, stairways, aisle spaces and sprinkler systems.
Conducted regular inspections of facilities to check compliance with fire, hazard and safety guidelines.
04/2003 to 04/2005
Claire, Emergency DepartmentVCU Health System – City, STATE,
Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care to deliver comprehensive services.
Monitored and recorded patient condition, vital signs, recovery progress and medication side effects.
Administered medications, tracked dosages and documented patient conditions.
Guided therapeutic communication, conflict resolutions and interventions by deflecting undesirable behaviors to assist patients with developing and amplifying coping skills.
Trained new Claire hires and ancillary staff members to meet patient service goals, champion standards of care and improve patient overall satisfaction.
Coordinated and managed care for patients undergoing myocardial infarction screening and anticoagulation therapies.
Updated physicians on patient test results and assisted in developing care plans.
Administered oral, intramuscular and IV medications to patients and monitored responses.
Participated in hospital-wide initiatives and committees to improve patient care, satisfaction and safety.
Initiated review, revision and creation of operational policies within emergency department.
Worked with management to identify and implement initiatives to increase nursing staff retention, morale and satisfaction.
Education and Training
Expected in 08/2015
Master of Science: Homeland Security And Public Health Colorado Technical University - Colorado Springs, CO GPA:
Expected in 06/2013
Bachelor of Science: Criminal Justice/Emergency Management Colorado Technical University - Colorado Springs, CO GPA:
Expected in 12/2002
Associate of Science: Nursing John Tyler Community College - Chester, VA GPA:
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School Attended
Colorado Technical University
Colorado Technical University
John Tyler Community College
Job Titles Held:
Regional Director Safety, EOC,Emergency Management
