LiveCareer-Resume

recruiter and human resources specialist resume example with 8+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - - -
Summary

Dedicated and well-coordinated administrative professional well-versed in recruitment strategies and Human Resources. Comfortable multitasking in fast-paced, deadline-driven environments. Proficient in organizing schedules and paperwork. Focused on sourcing high-quality candidates and minimizing turnover to enhance team productivity. Experience managing employee relations. Attentive listener committed to building strong, trusting relationships with staff and management.

Skills
  • Candidate Searching
  • Report Preparation
  • Equal Employment Opportunity (EEO)
  • Sales
  • Customer Service
  • New Hire Onboarding
  • Policy and Procedure Writing
  • Decision Making
  • In-Person and Telephone Interviewing
  • Termination Documentation
  • Employee Relations
  • Orientation and Onboarding
  • Coaching and Development
  • Virtual Learning Management
  • Class Lecturing
  • Group Discussion Facilitation
  • Training Program Design
  • Program Monitoring and Tracking
  • Participant Recruitment and Placement
  • Property Marketing
  • Customer Service
  • Sales Techniques
  • Web Site Content
  • Retention Strategies
  • Candidate Searching
  • Report Preparation
  • Equal Employment Opportunity (EEO)
  • New Hire Onboarding
  • Policy and Procedure Writing
  • Decision Making
  • In-Person and Telephone Interviewing
  • Termination Documentation
  • Employee Relations
  • Talent Acquisition
  • Clear Company
  • ADP
  • ILM
  • Entrada
  • YieldStar
  • Yardi
  • Clarifacts
  • i3Screen
  • Everify
  • RentCafe
  • Outlook
  • Excel
Experience
03/2021 to Current
Recruiter and Human Resources Specialist Belle Tire Oregon, OH,
  • Advertised and promoted open positions using social media and digital marketing procedures.
  • Created and maintained positive relationships with hiring managers and HR business partners.
  • Initialized background checks for potential new hires.
  • Developed recruitment strategies to achieve required staffing levels for assigned requisitions.
  • Created the Exit Interview program, conducted interviews, and completed employment termination paperwork.
  • Worked with senior leadership to develop comprehensive recruitment strategies for long-term implementation.
  • Created and conducted 30, 60, and 90 Day New Hire Check-ins to support with employee retention.
  • Trained and mentored newer recruiters in successful strategies for interviewing and qualifying candidates.
  • Resolved personnel issues regarding Human Resources matters needing clarification, submissions and corrections.
  • Attended career fairs and networking events to help fill openings and build candidate pipeline.
  • Managed communication regarding employee orientation and open enrollment for benefits.
  • Resolved personnel issues regarding Human Resources matters needing clarification, submissions and corrections.
  • Partner with leadership to update policies as needed for corporate accountability and workplace health.
  • Prepared or maintained employment records using Human Resources management system software.
  • Selected and interviewed candidates for all available positions.
  • Assisted candidates with application processes by answering questions about application, performing background checks, providing I-9 forms and handling drug screening paperwork.
  • Submitted new hire information into payroll system.
  • Add Ne Hires to Everify within the deadline.
  • Support onsite teams with separation of employment.
11/2017 to 03/2021
Training Coordinator Housing Trust Group West Palm Beach, FL,
  • Supported onboarding of new employees by hosting orientation sessions.
  • Researched and incorporated new training methods, tools and resources to offer updated, quality training content.
  • Prepared custom training course materials and presentations for corporate training.
  • Trained and developed departmental employees on software systems, platforms, health and safety regulations, courier protocols, inventory tracking system and property management software.
  • Created and offered additional materials to enhance training.
  • Currently crossed trained with Recruiting and Marketing departments.
01/2016 to 03/2017
Leasing Consultant Aetna Inc. Milwaukee, WI,
  • Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues.
  • Led property tours to showcase amenities to prospective tenants and offered valuable information regarding major features.
  • Prepared lease paperwork and obtained signatures and first payments from new residents.
  • Contacted and followed up with tenants on renewal notices.
  • Promoted property to businesses in local area through marketing collateral, phone calls and email messages.
  • Implemented online advertising and other marketing initiatives to generate interest from individuals and businesses.
  • Tracked leads using CRM software and followed up with interested parties.
  • Experienced in dealing with luxury apartments.
  • Used conflict resolution skills to quickly resolve issues among residents.
09/2013 to 10/2015
Customer Service Consultant APAC City, STATE,
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Educated customers on special pricing opportunities and company offerings.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Used proven techniques to de-escalate angry customers during telephone interactions.
Education and Training
Expected in 05/2010 to to
High School Diploma:
Colonial High School - Orlando, FL,
GPA:

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Resume Overview

School Attended

  • Colonial High School

Job Titles Held:

  • Recruiter and Human Resources Specialist
  • Training Coordinator
  • Leasing Consultant
  • Customer Service Consultant

Degrees

  • High School Diploma

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