Livecareer-Resume
JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
  • Daily assignments
  • Load planning assistance
  • Schedule coordination
  • Hazardous materials
  • FAA regulations
  • Item transport
  • Traveler escort
  • Aircraft refueling
  • Arrival/departure procedures
  • Security processes
  • Aircraft safety checks
  • Baggage oversight
  • Inquiry response
  • Quality control
  • Airfield safety
  • Cargo tracking software
  • Cargo staging protocols
  • Airline policy implementation
  • Schedule management
  • Load weight calculation
  • Crew leadership
Experience
03/2018 to 03/2020 Ramp Supervisor Southwest Airlines | Indianapolis, IN,
  • Completed mathematical calculations and prepared load plans.
  • Determined flight close-out times and completed and verified [Type] flight forms.
  • Managed ramp activities for inbound and outbound flights, including mechanical, cabin and cargo services.
  • Oversaw ramp agents by assessing performance, determining schedules and training on proper procedures.
  • Updated shift paperwork, assisted with payroll and produced reports.
  • Maintained crew compliance with FAA, OSHA, TSA and airport guidelines.
  • Handled passenger luggage, mail and cargo in accordance with safety and privacy protocols.
  • Protected customers' baggage from loss, theft and damage.
  • Collected, sorted and checked baggage tags against flight lists.
  • Fueled multiple models of commercial and private aircraft with Avgas and jet fuels for departure flights.
  • Coordinated day-to-day schedules, tasks and positions for ground crew.
  • Operated conveyor belts, push-back tractors and aircraft tugs daily.
  • Communicated via headset radio with ground crew, flight crew and tow person about ramp operations and flight requirements.
  • Loaded and unloaded aircraft cargo, passenger baggage and freight.
  • Utilized mathematical functions to interpret aircraft weight and balance loading instructions.
  • Positioned and pushed aircraft from remote airport locations to specified areas for operation.
  • Adhered to airline cargo policies, monitored operations and reported discrepancies to management for review.
  • Applied mathematical abilities to calculate aircraft center of gravity and achieve proper placement and balancing of cargo.
  • Train new team members to apply industry best practices and airfield safety protocols at all times.
  • Delegated tasks and supervised crew during loading unloading and staging of cargo to achieve smooth and efficient transitions.
  • Managed baggage in air by serving as integral airline crew member for [Type] flights.
  • Analyzed charts and computers to calculate load weights for aircraft compartments.
  • Staged aircraft cargo to direct ground crew to unload and load baggage.
  • Maintained safe takeoffs, landings and aircraft operations by directing accurate cargo loading, including placement in relation to aircraft capacity.
  • Maximized space in aircraft compartments and staging areas with proper organization and attention to cargo types.
  • Discussed cargo handling with flight crew to monitor in-flight movement.
  • Connected electrical power units and service hoses to aircraft.
08/2017 to 10/2019 Ramp Agent Piedmont Airlines | Allentown, PA,
  • Handled passenger luggage, mail and cargo in accordance with safety and privacy protocols.
  • Communicated via headset radio with ground crew, flight crew and tow person about ramp operations and flight requirements.
  • Coordinated day-to-day schedules, tasks and positions for ground crew.
  • Protected customers' baggage from loss, theft and damage.
  • Managed ramp activities for inbound and outbound flights, including mechanical, cabin and cargo services.
  • Collected, sorted and checked baggage tags against flight lists.
  • Operated conveyor belts, push-back tractors and aircraft tugs daily.
  • Loaded and unloaded aircraft cargo, passenger baggage and freight.
  • Fueled multiple models of commercial and private aircraft with Avgas and jet fuels for departure flights.
  • Connected electrical power units and service hoses to aircraft.
  • Utilized mathematical functions to interpret aircraft weight and balance loading instructions.
  • Positioned and pushed aircraft from remote airport locations to specified areas for operation.
  • Protected company inventory by maintaining and organizing storage areas.
  • Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
  • Maintained [Type] and [Type] equipment using troubleshooting methods to keep functional for all shifts.
  • Protected items by wrapping in cling film, padded moving blankets and tape.
  • Transported more than [Number] materials pallets between storage and production areas each day.
  • Eliminated downtime to maximize revenue by providing top product and material delivery quality control.
  • Followed customer instructions about placement of items and special considerations for handling.
  • Recognized defective material and reported issues to management to facilitate prompt resolution.
  • Drove truck safely to deliver items in original condition to destination.
  • Organized and positioned product cases in produce warehouse and walk-in cooler.
  • Ordered and replaced warehouse supplies stock and hand tools.
  • Disposed of debris and hazardous materials properly to avoid contamination.
  • Planned and followed most direct route to save time and mileage on company trucks.
  • Palletized boxes to streamline movement and shipment.
  • Resolved conveyor system issues by clearing jams and blockages.
  • Exceeded specific team goal by partnering with staff to share and implement best practices.
  • Attached identifying tag or labels to materials or marked information on cases, bales, or other containers.
  • Reported to [Job title], providing updates on anticipated task completion times to maintain timeline accountability.
  • Moved inventory items using forklift equipment safely to prevent accidents and mishaps.
  • Sorted cargo for accurate shipment to target locations, preventing unnecessary delays and promoting productivity.
  • Unloaded cargo with mechanized equipment to enable receipt of pre-ordered inventory.
  • Performed repair work on [Type] equipment, notifying maintenance department of issues requiring more extensive repairs.
  • Logged unit quantities and entered data within inventory database to facilitate records maintenance.
  • Protected furniture by disassembling easily damaged parts, detaching headboards from bed frames and securing loose or unstable components.
  • Transported furniture and up to [Number] boxes using hand truck.
  • Counted inventory stock periodically, reporting totals to [Job title] for auditing.
  • Attached documents, such as PO receipts, packing slips and bill of lading to outbound shipments.
  • Examined incoming and outgoing shipments, rejected damaged items and appropriately recorded any discrepancies.
  • Alerted purchasing team of shortages or damaged goods identified when unloading trucks.
  • Culled knowledge of OSHA safety standards to communicate potential hazards and issues to [Job title].
  • Tracked parcel movement using hand-held scanners and daily production sheets to keep records accurate.
  • Organized efficient daily work plans based on oral instructions and written directions to meet challenging objectives.
  • Juggled shift duties, prioritizing immediate tasks to streamline operations.
  • Contributed ideas on ways to improve or optimize warehousing procedures.
  • Secured items in truck by strapping over protective padding.
  • Assisted [Job title] with [Type] duties to maintain organizational efficiency.
  • Sustained safety protocol with [Number]% incident rate by monitoring usage of equipment and materials.
  • Optimized project completion time by multitasking duties using heavy equipment.
03/2015 to 08/2017 Ramp Agent Piedmont Airlines | Anchorage, AK,
  • Handled passenger luggage, mail and cargo in accordance with safety and privacy protocols.
  • Coordinated day-to-day schedules, tasks and positions for ground crew.
  • Communicated via headset radio with ground crew, flight crew and tow person about ramp operations and flight requirements.
  • Protected customers' baggage from loss, theft and damage.
  • Collected, sorted and checked baggage tags against flight lists.
  • Operated conveyor belts, push-back tractors and aircraft tugs daily.
  • Loaded and unloaded aircraft cargo, passenger baggage and freight.
  • Fueled multiple models of commercial and private aircraft with Avgas and jet fuels for departure flights.
  • Connected electrical power units and service hoses to aircraft.
  • Utilized mathematical functions to interpret aircraft weight and balance loading instructions.
  • Positioned and pushed aircraft from remote airport locations to specified areas for operation.
  • Protected company inventory by maintaining and organizing storage areas.
  • Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
  • Transported more than [Number] materials pallets between storage and production areas each day.
  • Maintained [Type] and [Type] equipment using troubleshooting methods to keep functional for all shifts.
  • Protected items by wrapping in cling film, padded moving blankets and tape.
  • Eliminated downtime to maximize revenue by providing top product and material delivery quality control.
  • Followed customer instructions about placement of items and special considerations for handling.
  • Recognized defective material and reported issues to management to facilitate prompt resolution.
  • Drove truck safely to deliver items in original condition to destination.
  • Organized and positioned product cases in produce warehouse and walk-in cooler.
  • Ordered and replaced warehouse supplies stock and hand tools.
  • Disposed of debris and hazardous materials properly to avoid contamination.
  • Planned and followed most direct route to save time and mileage on company trucks.
  • Palletized boxes to streamline movement and shipment.
  • Resolved conveyor system issues by clearing jams and blockages.
  • Exceeded specific team goal by partnering with staff to share and implement best practices.
  • Attached identifying tag or labels to materials or marked information on cases, bales, or other containers.
  • Reported to [Job title], providing updates on anticipated task completion times to maintain timeline accountability.
  • Moved inventory items using forklift equipment safely to prevent accidents and mishaps.
  • Sorted cargo for accurate shipment to target locations, preventing unnecessary delays and promoting productivity.
  • Unloaded cargo with mechanized equipment to enable receipt of pre-ordered inventory.
  • Logged unit quantities and entered data within inventory database to facilitate records maintenance.
  • Protected furniture by disassembling easily damaged parts, detaching headboards from bed frames and securing loose or unstable components.
  • Transported furniture and up to [Number] boxes using hand truck.
  • Counted inventory stock periodically, reporting totals to [Job title] for auditing.
  • Tracked parcel movement using hand-held scanners and daily production sheets to keep records accurate.
  • Performed repair work on [Type] equipment, notifying maintenance department of issues requiring more extensive repairs.
  • Attached documents, such as PO receipts, packing slips and bill of lading to outbound shipments.
  • Examined incoming and outgoing shipments, rejected damaged items and appropriately recorded any discrepancies.
  • Alerted purchasing team of shortages or damaged goods identified when unloading trucks.
  • Culled knowledge of OSHA safety standards to communicate potential hazards and issues to [Job title].
  • Organized efficient daily work plans based on oral instructions and written directions to meet challenging objectives.
  • Juggled shift duties, prioritizing immediate tasks to streamline operations.
  • Contributed ideas on ways to improve or optimize warehousing procedures.
  • Secured items in truck by strapping over protective padding.
  • Assisted [Job title] with [Type] duties to maintain organizational efficiency.
  • Sustained safety protocol with [Number]% incident rate by monitoring usage of equipment and materials.
  • Optimized project completion time by multitasking duties using heavy equipment.
  • Managed ramp activities for inbound and outbound flights, including mechanical, cabin and cargo services.
Education and Training
Expected in 12/2009 Associate of Science | Universidad Tecnológica De Honduras, San Pedro Sula, Cortes GPA:

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Resume Overview

School Attended

  • Universidad Tecnológica De Honduras

Job Titles Held:

  • Ramp Supervisor
  • Ramp Agent
  • Ramp Agent

Degrees

  • Associate of Science

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