quality technician resume example with 3+ years of experience

(555) 432-1000,
, , 100 Montgomery St. 10th Floor

I am a single father, 48 years old. I am a very honest person with high morals. I take pride in my work and do my work well. I am a dedicated worker who will not let you down.

Meticulous Quality Control Technician successful at evaluating components and finish products for adherence to tolerances. Highly effective at managing reporting requirements and solving problems in [Description] environments.

  • Product testing
  • Production logging
  • Sampling procedures
  • Specifications expertise
  • Materials handling
  • Testing protocols
  • Process monitoring
  • Measurement standards
  • Reporting abilities
  • Calibration standards
  • Specifications knowledge
  • Documentation skills
  • Laboratory computer systems
  • Materials testing
  • Technical writing
  • Safety procedures
  • Product inspections
  • Statistical analysis
  • Correction plans
  • Inspections and audits
Education and Training
University of Phoenix Tempe, AZ Expected in : Health Care - GPA :
Cody High School Cody , WY Expected in 09/2000 GED : - GPA :
Watts Water Technologies, Inc. - Quality Technician
Franklin, NH, 08/2021 - Current
  • Compiled measurement data and standardized tests based on collected component material samples.
  • Led data documentation and retention efforts to provide customized QA corrective actions.
  • Provided quality support to ensure that products met quality standards and customer requirements.
  • Completed routine inspections of components and products to fulfill quality assurance requirements.
  • Monitored daily performance of production team to identify and address issues affecting quality product output.
  • Performed visual and dimensional inspections on manufactured parts.
  • Compared samples to standards and specifications by performing detailed measurements and tests.
  • Compiled inspection and test data in reports to document compliance with or deviations from strict quality standards.
  • Provided lab staff with samples for testing to check quality and safety of finished products.
  • Monitored and upheld safe operating procedures and clean area mandates to meet regulatory requirements.
  • Conducted frequent quality and compliance reviews of production work.
  • Inspected equipment, machinery and facility conditions to report concerns and suggest maintenance to deliver consistent and high-quality [Product or Service].
  • Noted results and entered data into [Software] to track and assess trends.
  • Conducted [Timeframe] [Type] tests on product samples and recorded results.
  • Reduced waste [Number]% by recognizing production errors quickly and implementing effective changes.
  • Gathered and inputted data in [Software] to develop models and assess trends.
  • Analyzed informational results, noting discrepancies to assist problem resolution.
  • Lent statistical analysis to oversee trend evaluation and modeling.
  • Examined samples of raw materials before use in production of [Product or Service].
  • Produced thorough reports detailing findings and proposed recommendations.
  • Evaluated [Product or Service] against quality requirements to maximize efficiency.
  • Outlined remediation plans to standardize results to meet compliance regulations.
  • Executed test scripts using [Software] to compare specifications and comply with customer requirements.
  • Researched and logged quality performance data within database system.
C-A-L Ranch - Cashier
American Fork, UT, 07/2020 - 03/2022
  • Operated cash register, collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Worked closely with front-end staff to assist customers.
  • Processed all sales transactions promptly to prevent long customer wait times.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Maintained high productivity by processing cash, credit, debit and voucher program payments for customers.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Inspected items for damage and obtained replacements for customers.
  • Answered customer quests, provided store information and escorted to desired store areas.
  • Resolved customer complaints and escalated worsening concerns for remediation.
  • Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions.
  • Processed [Number] transactions per day with exceptional accuracy.
  • Increased sales by suggesting specific complementary items to customers.
Unitedhealth Group Inc. - Delivery Driver
Danbury, CT, 03/2021 - 10/2021
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
  • Handled merchandise in accordance with product handling standards.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Answered customer questions regarding shipments.
  • Inspected and maintained gas, oil and water levels as well as tires, lights and brakes.
  • Obtained signatures on all invoices and credits to stay on top of paperwork requirements.
  • Located and selected merchandise to verify against delivery sheet specifications.
  • Conferred frequently with dispatch to meet delivery schedule targets and incorporate late adjustments.
  • Satisfied recordkeeping demands with accurate invoicing, shipping paperwork coordination and daily logs outlining field activities.
  • Navigated and operated [Number]-foot truck to deliver [Number] deliveries per day.
  • Delivered exceptional customer service in all interactions to promote satisfaction and maintain company loyalty.
  • Maintained safe driving habits to protect property and general public on roadways.
  • Demonstrated safe driving by observing all road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
  • Performed deliveries throughout greater [Type] area.
  • Inspected vehicle prior to and after completing each shift, noting any damage or issues in detailed logs.
  • Verified order details at distribution center and customer locations to prevent errors.
  • Contacted customers prior to delivery to confirm and coordinate delivery times.
  • Loaded, balanced and secured product to safely transport goods.
  • Planned efficient routes and adjusted strategies based on current weather and traffic information.
  • Created delivery routes based on destinations and timelines to maintain efficiency.
  • Conducted test drives and demonstrations to share features, discuss capabilities and overcome objections.
  • Communicated effectively with dispatch regarding delivery progress and route detours.
  • Answered customer questions regarding products and resolved issues with order accuracy and quality.
  • Maintained telephone and radio contact with supervisor to receive delivery instructions.
  • Ran routes of up to [Number] miles per day to efficiently deliver [Number]+ orders.
  • Operated [Type] truck to move [Type] products and materials across [Location].
  • Maximized schedule efficiency and personal use of time by planning optimal routes.
  • Obtained receipts or signatures for delivered goods, collecting payment for services when required.
  • Retained valid proof of insurance and registration in vehicle at all times.
  • Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
  • Inspected and monitored delivery vehicle and performed basic maintenance.
  • Pulled, staged and arranged as many as [Number] deliveries per route.
  • Checked delivery paperwork against loads, issued receipts and updated logs.
  • Logged all pertinent shift information, including driving hours and fuel usage data on time to keep reports current.
  • Eliminated downtime and maximized revenue by providing top product shipment delivery quality control.
  • Maintained accurate inventory of products and materials using [Software].
  • Notified customers of potential late deliveries, which resulted in [Number]% decrease in calls to company support line.
Forsyth County, North Carolina - EMT
Winston Salem, NC, 06/2018 - 02/2020
  • Documented all calls in reports detailing type of incident and course of treatment.
  • Operated emergency vehicles with caution to keep patients, public and first responders safe.
  • Remained level-headed and proactive during emergency situations.
  • Demonstrated dedication to providing quality care through continued training and education.
  • Developed strong rapport with other medical professionals to foster quality and efficient patient care.
  • Reviewed inventory levels prior to shift and restocked ambulance to prepare for service.
  • Performed CPR and used cardiac defibrillator to revive patients in cardiac arrest or arrythmia.
  • Assessed emergency situations and prioritized medical care for patients.
  • Rendered direct patient care, including stabilizing patients and determining course of action based on triage.
  • Conducted equipment inspections and vehicle checks in adherence with required maintenance schedules.
  • Evaluated patients' medical status and monitored vital signs during transit.
  • Explained to conscious patients steps involved for medical evaluations and need for possible hospital transport.
  • Observed and assessed incident scenes upon arrival to determine level of safety for all first responders.
  • Monitored patients from scene to hospital transfer while conducting in-transit care.
  • Managed care in field and in-transit, including performing standard testing and administering necessary medication.
  • Asked patients questions regarding ingestion or intake of over-the-counter medications, prescriptions and illicit drugs.
  • Transported patients from accident scenes to hospitals in emergency vehicles.
  • Delivered emergency care to individuals involved in motor vehicle accidents, falls and [Type] incidents.

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Resume Overview

School Attended

  • University of Phoenix
  • Cody High School

Job Titles Held:

  • Quality Technician
  • Cashier
  • Delivery Driver
  • EMT


  • Some College (No Degree)
  • GED

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