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JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Versatile Quality Professional with comprehensive experience in Electronics and Plastic Injection Molding industries. Superb communication and organizational abilities and in-depth knowledge of quality control standards. Looking to lead and assist in implementing, executing, and developing efficient ISO management for company specific engineering projects.

  • 19 years in the Electronics Industry 22 years in the Plastics Injection Molding Industry. 31 years in Quality Control and Engineering Departments.
Skills
  • Quality processes
  • Operational improvements
  • Quality auditor
  • ISO9000 and TS 16949 regulations
  • Problem-solving abilities
  • Staff training and development
  • Lotus Notes expert
  • Troubleshooting
  • Blueprint Reading
  • Digital calipers, micrometers, scale, ultra wave device, Mintoya indicators, SK gage, and pin gage use
  • FMEA
  • DOE
  • CAPA and Root Cause Analysis
Work History
01/2006 to Current Quality Supervisor Koch Industries, Inc. | Mogadore, OH,
  • New Model Supervisor – APQP for Tier I OEM & Tier 2 – SAP-R3/APO
  • Internal Auditor - TS 16949-> IATF
  • APQP scheduling coordinator and follow up with departments on dates and issues.
  • OEM customers include (d): Ford, GM, Honda, Toyota, Visteon and Delphi
  • Sample product from overseas to insure the customer receives parts needed for each of their build events (CF-CVA-1A-MPTA-DAN-QC-QCS…)
  • -SAP-R3/APO – uploading models – pricing into both systems. CVC and CSV.
  • Plus involved with Factory cost calculations and uploads into R3.
  • Lotus Notes databases – Model numbering system (OLIVE), Development Schedules, sample inputs for models needed.
  • Devised specifications for processes.
  • Equipped and organized facility to comply with company strategy for online and offline quality controls.
  • Mentored and encouraged employees to strive for excellence while fostering professional growth.
  • Updated quality control standards, methods and procedures to meet compliance requirements.
  • Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
  • Wrote and implemented new rework procedures to standardize processes and streamline workflow.
  • Managed and archived quality documentation and participated in internal and external quality audits.
  • Maintained QA programs.
  • Developed monthly reports showing inspections and improvements.
  • Oversaw department of [Number] by supervising daily operations, providing technical support and coordinating personnel.
  • Maintained knowledge of institutional policies and [Type] compliance regulations and communicated any developments and consequent changes in procedure to personnel.
  • Monitored activities and supporting systems in [Type] settings to check compliance with all institutional and regulatory requirements
01/2005 to 01/2006 APQP Specialist Tower Automotive | Shepherdsville, KY,
  • Listened and responded to customer requests and forwarded necessary information to superiors.
  • Evaluated diverse organizational systems to identify workflow, communication and resource utilization issues.
  • Promoted company products and services to [Description], [Description] and [Description].
  • Followed all company policies and procedures to deliver quality work.
  • Handled proper storage and rotation of all [Type] products and supplies.
01/2001 to 01/2005 Quality Engineer Tower Automotive | Fountain Inn, SC,
  • Utilized knowledge of ISO 9000 standards to develop action plan for company certification.
  • Developed training protocols in alignment with company quality standards and ISO 9000 regulations.
  • Contributed to root cause analysis to determine core reason for failures and errors.
  • Performed quality inspections and drafted reports to detail non-conforming material issues.
  • Demonstrated product and quality expertise in product inspections.
  • Supported quality team members during corrective action updates.
  • Coordinated with quality control staff to complete inspections.
  • Built strong rapport with team members, management and clients to facilitate efficiency and productivity.
01/1984 to 01/2001 Quality Engineer Blackhawk Automotive Plastics | City, STATE,
  • Utilized knowledge of ISO 9000 standards to develop action plan for company certification.
  • Contributed to root cause analysis to determine core reason for failures and errors.
  • Performed quality inspections and drafted reports to detail non-conforming material issues.
  • Demonstrated product and quality expertise in product inspections.
  • Coordinated with quality control staff to complete inspections.
  • Supported quality team members during corrective action updates.
  • Altered and modified mechanical designs to meet requirements and eliminate malfunctions.
  • Examined project specifications to design effective schedules, budgets and project scopes.
  • Inspected [Type] equipment before, during and after projects to maintain progression and functionality.
  • Followed up with external contractors, project owners and other stakeholders to gather information and resolve issues.
  • Assembly of P.P.A.P. books per QS9000 (Production Part Approval Process) also involved in APQP.
  • F.M.E.A. – Failure Modes & Effects Analysis
  • Control Plans
  • Flow Charting
  • Run @ Rates
  • Understanding G.D.&T. (Geometric, Dimensional and Tolerancing) i.e. Blue Print Applications
  • Preliminary functions to development.
  • Track new jobs – provide input on secondary equipment design, fixture designs and development.
  • Set up workstations for projects (jobs) conveyors, work tables, instructions, visual aids, etc.
  • Trouble Shooting *Root Cause Analysis = 5 Phase Development (8 D’s) (PRR’s of GM)
  • Design issues = new development and after market parts
  • Quality issues = new development and after market parts
  • Start up applications
  • Monitor & Control Cost Variances (Primary supplier, Sub suppliers, & services)
  • On going Quality assurances from initial plan to start ups, and follow up as needed
Education
Expected in High School Diploma | Little Miami High School, Morrow, OH GPA:
Expected in | Blue Print Reading For Machine Trades Warren County Career Center, Lebanon, OH GPA:
Expected in | First Time Management GM, , GPA:
Affiliations
  • Member of A.S.Q. (The American Society of Quality)
Additional Information
  • Control Plans
  • Flow Charting
  • Geometric, Dimensional and Tolerancing
  • CMM with PCDMIS training

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Resume Overview

School Attended

  • Little Miami High School
  • Warren County Career Center
  • GM

Job Titles Held:

  • Quality Supervisor
  • APQP Specialist
  • Quality Engineer
  • Quality Engineer

Degrees

  • High School Diploma

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