quality supervisor resume example with 11+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Precise Quality Supervisor with a 2 year background in the quality supervisory field, and a total of 11 years in a food production facility. Recognized for strong leadership abilities and implementing creative solutions to meet customer demands and needs. Adept at managing and directing a staff of 3 and ensuring quality management systems are in place and effective. Offering professional reputation for enforcement of regulatory and institutional compliance. Knowledgeable in industry standard equipment and systems. I am willing to train to become more knowledgeable in my career.

  • HACCP Certified
  • PCQI Certified
  • Internal Auditing Certified
  • Food Defense Certified
  • SQF Certified
  • Familiar with BRC Code
  • Good work ethic
  • Computer skills
  • Critical thinking
  • First Aid/CPR
  • Reliable & trustworthy
  • Friendly, positive attitude
  • Many years dealing with customer service
  • Equipment testing and calibration
  • Decision-making
01/2021 to Current Quality Supervisor Curtiss Wright | Chula Vista, CA,
  • Manage all quality technicians, assigning responsibilities as necessary, managing their time off and schedule.
  • Supported multiple departments by distributing assignments, providing technical instruction and answering personnel questions.
  • Oversee all food and quality systems such as laboratory testing, environmental swabs, and process adjustment recommendations that interact with production.
  • Support the quality manager on quality systems reviews to ensure compliance with BEC, HACCP, and GMPs, company policies and procedures, and regulatory documents.
  • Coordinate the leads staff from other departments to resolve compliance issues found during daily production through testing results.
  • Supervise the upkeep of the Hold/Rework reports.
  • Leads the investigation of customer complaints and respond to to the customer.
  • Assign internal quality audits and create corrective actions from those audits.
  • Support quality manager with various projects.
  • Lead HACCP and safety team meetings.
  • Support FSQ manager on external audits (Federal, state, BRC, Kosher, RSPO, etc.)
  • Inform upper management of any food safety risk and/or significant non-conformances and takes action to maintain the integrity and effectiveness of the food safety and food defense programs.
  • Address any unsafe acts, unsafe conditions, and hazards in their respective work area.
  • Manage the facility's RCA process, including the effective identification and implementation of CAPA.
  • Manage the site FSQ and laboratory staffing and execution of all programs.
  • Locate COA's for ingredients the facility receives.
  • Attend trainings to become more knowledgeable in my career.
06/2014 to 01/2021 Lab Technician Barrett Business Services | Salem, OR,
  • Learned and retained knowledge about inspection and analytical procedures.
  • Trained to become more efficient with all inspections and procedures related to quality assurance and food safety programs.
  • Worked closely with production staff in reporting and out of specification products, ingredients, or conditions as soon as possible.
  • Applied knowledge of customer expectations and food safety standards to sufficiently protect the customer and regulatory requirements.
  • Learned how to test and read plates for E. Coli, Coli, SPC, Y&M, and EB.
  • Tested incoming ingredients.
  • Collected, labeled and stored lab samples according to laboratory specifications.
  • Managed laboratory supplies and equipment, providing maximum output to meet data deadlines.
  • Attended lab meetings to participate in research discussions.
  • Interpreted test results and determined need for retesting.
  • Performed routine checks on sensitive lab equipment to achieve consistent and high-performing functionality.
  • Participated in extra training and courses to refine and improve upon industry knowledge.
  • Reduced occurrence of lab test errors for improved reliability and to avoid need for retesting.
  • Trained and executed internal audits.
  • Filled in different spots in the lab, and trained new lab technicians.
01/2012 to 06/2014 Production Worker Allen Edmonds | New York, NY,
  • Set up and operated production equipment according to daily work orders and safety procedures.
  • Set up and operated production machinery according to company's specific standards and protocols.
  • Weighed products according to customer specifications.
  • Helped achieve team goals by rotating production lines and daily duties to meet demand.
  • Produced quality products by assembling production lines, packaging product, and palletizing finished items, and would notify upper management if product did not meet those requirements.
  • Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.
  • Attached identification labels to boxes, packaged items, and set the printer for the correct lot number.
  • Worked on the packaging side, but would also help the production side if short staffed.
Education and Training
Expected in 05/2006 to to Associate of Arts | Medical Rock Valley College, Rockford, IL GPA:

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Resume Overview

School Attended

  • Rock Valley College

Job Titles Held:

  • Quality Supervisor
  • Lab Technician
  • Production Worker


  • Associate of Arts

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