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quality supervisor resume example with 10 years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Executive Summary

Dedicated Manager successful in building and motivating dynamic teams. Cultivates a company culture in which staff members feel comfortable voicing questions and concerns, as well as contributing new ideas that drive company growth.

Core Qualifications
  • Staff training/development
  • Consistently meet goals
  • Efficient multi-tasker
  • Supervision and training
  • Computer-savvy
  • Sound judgment
  • Calm under pressure
  • Team Bulilding
  • Team Leadership
  • Branding
  • Communication Skills
  • Hard working
  • Fast Learner
  • Inventory Control
  • Labor Cost Control
  • Reliable and trustworthy
  • Decision-making
  • Communication
  • Multitasking
  • Leadership
  • Team management
  • Customer service
Professional Experience
03/2019 to 11/2021
Quality Supervisor Keurig Dr Pepper Fairfield, OH,
  • Made suggestions with regard to procedures, standards, and equipment to facilitate work and maintain product quality.
  • Conducted weekly meetings to help consistency in teamwork.
  • Investigated and determined the cause of faulty work.
  • Planned and assigned work of 6 subordinates.
  • Supported department of 6 by distributing assignments, providing technical instruction and answering personnel questions.
  • Conducted inspections with quality control team members.
  • Audited production floor and monitored metrics, verified adherence to standard work instructions and corrected deficiencies.
  • Scheduled priorities, equipment, workstations and staff members to meet goals on time.
  • Tracked key performance indicators and anticipated and corrected trends that compromised achievement of targets.
  • Generated detailed and accurate inspection and testing reports according to current good manufacturing practices.
  • Initiated and implemented standards and methods for inspection, testing and evaluation.
05/2016 to 03/2019
Merchandiser Specialist Bass Pro Shops Dania, FL,
  • Arranged items in favorable positions and areas of store to attract customers and optimize sales.
  • Assisted in gathering and moving materials and equipment for assigned displays.
  • Monitored stock to maintain sufficient quantity of featured product.
  • Displayed appropriate signage for products and sales promotions.
  • Printed labels and tags for for-sale merchandise.
  • Organized engaging front-facing displays to capture customer interest and drive revenue growth.
  • Configured and arranged up-to-date advertising and marketing displays, creatively placed merchandise on counters or tables to promote visibility and sales.
  • Communicated and coordinated planogram execution with store management.
  • Updated seasonal displays for windows and mannequins to highlight current product lines.
  • Followed prepared sketches and planograms to arrange consistent shelves, racks and bins across various locations.
  • Selected merchandise based on quality and cost-efficiency models.
05/2014 to 05/2016
General Manager Bass Pro Shops East Grand Forks, MN,
  • Established clear performance goals and metrics for revenue, P&L, customer service and customer retention.
  • Delivered exceptional client experiences through hands-on leadership of associates and managers.
  • Designed sales and service strategies to improve revenue and retention.
  • Managed shrink processes and inventory levels for corrective action planning to save costs.
  • Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
  • Enhanced operational performance by developing effective business strategies, systems and procedures.
  • Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
  • Maximized time and manpower by consolidating data, payroll and accounting programs into centralized system.
  • Tracked monthly sales to generate reports for business development planning.
  • Mitigated regulatory risks by overseeing compliance visits and adhering to protocol.
  • Oversaw corporate communications to streamline data and information sharing initiatives.
  • Diminished financial discrepancies by monitoring quotes, production and material planning and bank reconciliations.
11/2011 to 05/2014
General Manager Whataburger City, STATE,
  • Established clear performance goals and metrics for revenue, P&L, customer service and customer retention.
  • Delivered exceptional client experiences through hands-on leadership of associates and managers.
  • Designed sales and service strategies to improve revenue and retention.
  • Managed shrink processes and inventory levels for corrective action planning to save costs.
  • Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
  • Enhanced operational performance by developing effective business strategies, systems and procedures.
  • Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
  • Maximized time and manpower by consolidating data, payroll and accounting programs into centralized system.
  • Mitigated regulatory risks by overseeing compliance visits and adhering to protocol.
  • Oversaw corporate communications to streamline data and information sharing initiatives.
  • Diminished financial discrepancies by monitoring quotes, production and material planning and bank reconciliations.
Education
Expected in 1999 to to
High School Diploma:
Cedar Hill High - Cedar Hill , Tx
GPA:

I graduated with a 3.5 GPA.

Affiliations
  • Leadership Development Program

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Resume Overview

School Attended

  • Cedar Hill High

Job Titles Held:

  • Quality Supervisor
  • Merchandiser Specialist
  • General Manager
  • General Manager

Degrees

  • High School Diploma

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