Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Quality/Manufacturing Engineer with over 3 years of diversified design, manufacturing, quality control experience in high and low volume production. Extensive background in Quality, Manufacturing and Industrial engineering. Focused at identifying and resolving inefficient procedures and processes and to Improve the quality of the product and the process. In the previous role reduced the machine downtime by 4% and contributed in improvising the process and production.

  • Software: MS Excel, MS Access, MiniTab, Matlab, Solidworks, Autodesk Fusion 360 for 3D Printing, basics of Catia v5.
  • Manufacturing Skills: Quality Control, Cost Reduction, Lean manufacturing process (5S, 5WHY, 5W1H), Root cause Analysis,Standard Operating Processes(SOP), Statistical Process Control(SPC), APQP , PMEA & DFMEA, Hypothesis Testing, Validation Experience
  • Analytical and critical thinking , problem solving.
  • Standards: ISO 9001:2015, ISO 13485-21 CFR 820, ISO 14971.
Work History
02/2021 to Current Quality/Industrial Engineering Intern 3M Companies | San Antonio, TX,
  • Drafted equipment layout plans to enhance workplace efficiency for new and existing production floors.
  • Supervised production workers to determine problematic areas and implement solutions for optimized production.
  • Facilitated Root Cause Analysis(RCA) on incidents.
  • Identified and Investigated problems and known errors after performing Root Cause Analysis and prevented replication of problems across environment.
  • For more serios cases, chair Post Incident Reviews(PIRs) and documents for senior management.
  • perform facility and utility qualifications which includes developing and executing IQ/OQ/PQ for extrusion machines and materials.
  • Performed Hypothesis testing to draw the interference.
  • Initiated and Facilitated PPAP documents such as PFMEA, DFMEA, MSA, SPC, etc.
  • Facilitated Quality Management with proven experience as an APQP practitioner for the consumer products.
  • Responsible for all Corrective Action activities, problem solving, root cause analysis, developing corrective actions, using multiple quality tools such as 8D, 5Why, Fishbone, 5W1H, Pareto Charts etc.
  • Create Flow Charts, FMEAs, Control Plans, Quality Inspection and Operator Instructions.
  • Developed Key Performance Indicators(KPIs) for quality program and prepared weekly reports on status.
  • Complied with all Occupational Safety and Health Administration (OSHA) guidelines while designing new production processes and methods.
  • Key achievement: Provided KPIs and OEE of machines for tracking performance and contributed in reducing machine downtime by 4%.
06/2018 to 07/2019 Manufacturing Engineering Panjiva | Virtual, KS,
  • Developed and reviewed Quality documents (APQP, PMEAs, SPC etc.)and worked with production management team , Quality control team on reports and statistics to improvise control plans, PFMEAs and modified process activities to help support customer requirements.
  • Involved in designing various jigs and fixtures using CAD,SolidWorks for various Industrial Equipment.
  • Performed concurrent design and manufacturing engineering and other functions to reduce time required to bring product to market.
  • Provided consistent measuring, monitoring and improvement of supply chain performer and KPIs (Key Performance Indicators).
  • Experienced in providing support for initial phases of new program related APQP, Initiating PPAP's with suppliers on shop floor.
  • Involved in key PPAP documents like DFMEA, PFMEA, MSA.
  • Worked with a team to develop and implement new design & changes (using Solidworks ).
  • Coordinated and contributed in investigations to resolve internal, customer issues through 8D techniques, perform failure analysis on designed parts to determine root cause and initiate corrective actions, facilitate warranty.
  • Continuously learning and upgrading production worker in process to ensure safe, efficient operation, proper monitoring, and understanding of process.
  • Performed verification and validation process to develop and execute IQ, OQ and Minitab applications.
01/2015 to 05/2017 Team Lead SAE International | City, STATE,
  • Lead BAJA team in developing and manufacturing of ATV with Design roll cage of ATV with design tool SOLIDWORKS.
  • Modified different system as per requirement of design.
  • Developed DVP&R, FMEA and design documentation to ensure robust design.
  • FEA tests were performed on chassis required roll bar test, distribution of weight on car during travel, Stress analysis of wheel brackets due to driving over uneven terrain and analysis of crossbar member.
  • Involved as Assembly Coordinator & Quality Assurance in fabrication
Expected in 08/2021 Master of Science | Industrial Engineering SUNY At Binghamton, Binghamton, NY GPA:
Expected in 05/2018 Bachelor of Science | Mechanical Engineering Gujarat Technological University, Ahmedabad, GJ, GPA:

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School Attended

  • SUNY At Binghamton
  • Gujarat Technological University

Job Titles Held:

  • Quality/Industrial Engineering Intern
  • Manufacturing Engineering
  • Team Lead


  • Master of Science
  • Bachelor of Science

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